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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Rawrum is the first ever natural treats we tried with Jake & thanks to them we haven’t looked back ( didn’t know much about the benefits etc of feeding these chews/treats the guys are so knowledgable... Ver más

Valorada con 1 estrellas sobre 5

I'm furious with Rawrum. I ordered 6 items on 1/26 and received an out of stock refund notice on the 3 treats on 1/29 even though the treats are still available to purchase on the website. While waiti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic experience! I would like to thank the team at rawrum for providing my dog bugz who’s can be sensitive to certain treats with lots of natural goodies for him. After speaking to one of the me... Ver más

Valorada con 5 estrellas sobre 5

i have ordered off rawrum a few times now and will continue to do so. fast delivery and always top quality. i have previously ordered the variety box as both my dogs (Chihuahua&frenchbulldog) both... Ver más

Información sobre la empresa

  1. Tienda de animales

Escrito por la empresa

All of our products are 100% raw, natural, and hypoallergenic, and are sourced locally. Before being put into the pack, Rawrum’s natural dog treats are each hand-selected to endure that each product is of the best quality. At Rawrum we aim to make life easier for our customers whist also attempting to make life better for our furry companions that haven’t had the best start in life.This is because every purchase that is made through Rawrum will help us to assist our partnering charities to offer life-changing care and forever homes for over 14,000 dogs by donating a portion of Rawrum’s profits to a variety of dog rehoming centre's across the UK


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

80 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

I've had a great experience with Rawrum…

I've had a great experience with Rawrum over the years. The team is knowledgeable and always helpful, addressing issues quickly like delivery or specific pet needs. My dog loves their natural UK-sourced treats, especially rabbit ears! Knowing their products are ethically made gives me peace of mind. Highly recommend Rawrum! Four stars!

14 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My girls love their products

My girls love their products. From the moment they arrive the excitement builds and the parcel doesn’t stand a chance!! The treats are tasty and great for training, the duck chews are very well received, there isn’t anything left!!!!

14 de octubre de 2024
Valorada con 5 estrellas sobre 5

Great products & great value!

Our favourite brand of dog treats for Coco, and she loves them too - especially the rabbits ears! We like it that Rawrum is a small UK company with ethical practices. As their products are sourced from the UK, we feel assured of their quality and more over, safety for Coco.

11 de junio de 2024
Valorada con 1 estrellas sobre 5

I'm furious with Rawrum

I'm furious with Rawrum. I ordered 6 items on 1/26 and received an out of stock refund notice on the 3 treats on 1/29 even though the treats are still available to purchase on the website. While waiting for the 3 toys that were parts of my 1/26 order I received that out of stock refund order yesterday 2/12. I just went on the website an was able to select every item from my 1/26 order to my cart 2/13 without any out of stock restriction. I have screen shots but there isn't an attachment feature or they would be attached. This is the worst customer service.

29 de enero de 2024
Logotipo de Rawrum

Respuesta de Rawrum

Hello Christopher,

I hope you are keeping well today

Really sorry to hear about this unfortunately as you are located in the US we have had to cancel and refund the full order due to the items not being able to be exported.

We did try to get ship the sensory balls over to you as we didn’t think this would be an issue although this got stopped at customs due to not having appropriate health certificates for exportation purposes.

We are currently working with shopify to remove ourselves from the global market as we only opted for the UK marketplace when setting up the platform initially so we shouldn’t be receiving orders from around the globe.

I would personally like to offer you $10 to spend at a American natural treats company as well as the full refund previously allocated (preferably a company that partakes in charity work)

If you would like to provide the information I will contact the company to get your credit allocated.

If there is anything else I can do to make this experience a little better for you, please do let me know again. I sincerely apologise for the inconvenience this may have caused you.

Best regards
Reacce

Valorada con 5 estrellas sobre 5

Great quality and service

Website is great and ordering easy. Quality of products is great. Murphy loved everything especially the rabbit ears 😁😁. Will definitely order again

6 de enero de 2024

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