Nick went above and beyond today, he was extremely helpful, friendly and provided excellent customer service. Very happy customer
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Fantastic service at RDM Direct! Scott was an amazing salesperson, so fair and couldn't do enough for us. Highly recommended, will definitely use again. Fair prices, high quality pre delivery checks a... Ver más
La empresa ha respondido
Just picked up my second car from RDM and honestly couldn’t be happier. I had a pretty bad experience with another dealership before coming here (which I now regret), but RDM completely turned thi... Ver más
La empresa ha respondido
Brought a Citoren C4 off RdmDirect problems ever since I did ring them emailed them no reply the state of the car was in bad condition. The Adblue warning signal comes up on the dash board altho... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Welcome to RDM Direct Ltd, offering huge savings on used cars in Burton-on-Trent, Staffordshire Used car sales of Burton-on-Trent Here at RDM Direct we have over 30 years experience in the motor industry and are confident you will not be disappointed with our extensive range of quality used cars with prices to suit all budgets We regularly price check all of our vehicles to ensure you’re getting the best value for money and ensure we pass any savings directly on to you We can also offer you an extensive range of services and extras meaning that you can buy your used car with confidence and peace of mind, including: Full finance packages to suit all budgets HPI checked vehicles 12 months AA Breakdown cover (or upgrade for existing AA members) RAC Warranty 12.9% APR representative With excellent road links from the M1, M42, A38 and the A50 we’re easy to find here in the heart of the Midlands – we look forward to meeting you soon!
Información de contacto
unit 2, Maltings Industrial Estate, DE14 1RN, Burton upon Trent, Reino Unido
- 01283 515136
- salesnick@rdmdirect.co.uk
- rdmdirect.co.uk
4,3
Excelente
131 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Nick went above and beyond today
Nick went above and beyond today, he was extremely helpful, friendly and provided excellent customer service.
Very happy customer
9 de junio de 2026
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you so much for taking the time to leave us such a wonderful review.
We appreciate your support.
Kind regards, The RDM Direct Team
I recently bought a Audi A5 from RDM
I recently bought a Audi A5 from RDM, have to say great freindly service from everyone there. Adam dealt with my part ex and new car. Great from start to finish couldn't fault him, and the car looked brand new at pick up, very impressed would highly recommend
28 de marzo de 2026
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you for your kind review! We're delighted to hear you had a great experience with your Audi A5 purchase. Adam will be pleased to know his service made a difference. Enjoy your new car, and we really appreciate the recommendation!
Kind regards
RDM Direct
Good experience overall
Overall I have had a good experience with RDM Direct. Adam was helpful with the initial sale and made sure the car was in great condition on collection.
Unfortunately the car had a couple of issues that became apparent after the first month, but after checking the car over, Nick agreed to organise repairs and put things right. It wasnt always clear what was happening or when the car would be ready, so communication could have been better. Nevertheless, I have had the car back for a week now and it is working well.
28 de febrero de 2026
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you for your honest and balanced feedback.
We’re really pleased to hear you had a good overall experience and that Adam looked after you during the sale. We also appreciate your patience while Nick arranged the repairs — and we’re glad everything is now sorted and the car is running well.
We take your comments about communication on board and will use this to improve our service going forward. Thank you again for choosing us.
Best regards,
RDM Direct LTD
Faultless
The team made everything easy. The car was perfectly presented, and they went the extra mile when an AA inspection found a couple of relatively minor issues.
Very happy customer.
2 de febrero de 2026
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you for your fantastic feedback!
We’re delighted to hear everything went smoothly and that you were happy with how we handled the AA inspection findings. Preparing our cars to the highest standard and going the extra mile is exactly what we aim for.
Wishing you many happy miles ahead!
Best regards,
RDM Direct LTD
A good car buying experience.
A good car buying experience.
I recently purchased my car from RDM Ltd, and found the buying experience to be simple and hassle free.
I found my car on auto trader, and decided to travel to Burton-Upon-Trent to take a look.
When I got there they made me feel welcomed, let me take the time I needed to look around the car, organised for me to test drive the car, and the whole time there was no pushy sales pitch, which was spot on for me, letting me take the time I needed to make a decision.
The car was what I was lookimg for, at the price I thought it was fair and reasonable. They put a years MOT on the car, sorted the advisories, fixed a few minor issues I found during my viewing and I picked it up the following Saturday after first viewing it.
A week on I have completed around 500 miles, across various journeys, and the car is driving as I hoped it would and I remain happy so far.
I would recommend the team at RDM, and I would consider driving up there again next time I was buying a car. Thanks for all your help.
21 de febrero de 2026
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you for such a detailed and thoughtful review.
We’re delighted to hear that you found the whole process simple and hassle-free, and that you felt comfortable taking your time without any pressure. It’s great to know the car has lived up to expectations after your first 500 miles and that you’re happy with your purchase.
We really appreciate you travelling to see us and for recommending our team. We’d be more than happy to welcome you back in the future.
Best regards,
RDM Direct LTD
The sales person was very helpful no…
The sales person was very helpful no pushy sales men gave us plenty of time to have a look round the vehicle and and was there on the end of the phone to make the sale of the car very easy would deal with again very professional
26 de febrero de 2026
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you for your wonderful feedback! We're so pleased to hear you felt comfortable and supported throughout the process. Providing a relaxed, professional experience is exactly what we aim for. We truly appreciate your kind words and look forward to dealing with you again in the future.
Best regards,
RDM Direct LTD
I am not a fan of being asked to do a…
I am not a fan of being asked to do a review but this one is easy! What a delight to deal with the team at RDM Direct, especially Lucy and Nick. I was in a bind and needed to change my car sooner rather than later, and they did absolutely everything they could to make sure I was in my new car within 6 days, including having it serviced and MOT'd. Amazing service and I would highly recommend these guys. Don't be put off by the less than celebrious approach to their showroom, it's literally a diamond in the rough and well worth a visit.
14 de febrero de 2026
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you so much for taking the time to leave this review — especially as it’s not usually your thing! 😊
We’re absolutely delighted to hear you had such a positive experience with RDM Direct Ltd, and we’ll be sure to pass your kind words on to Lucy and Nick. It’s great to know we could help get you into your new car so quickly and make the whole process smooth and stress-free.
We really appreciate your recommendation and hope you enjoy every mile! 🚗
Great deal service was spot on
Great deal service was spot on. Both Scott and Nick could not be more helpful would recommend
17 de febrero de 2026
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you so much for your kind words! 😊
We’re thrilled to hear you got a great deal and that the service was spot on. Scott and Nick will be delighted to know they made such a positive impression.
We really appreciate the recommendation and hope you enjoy your new car! 🚗
The staff at this garage made the…
The staff at this garage made the purchase of my new car extremely easy, especially Scott!
The car was delivered to my drive and on arrival the car was spotless. So happy! Would not hesitate to recommend RDM!!
4 de febrero de 2026
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you so much for your fantastic review! We’re delighted to hear that the process was made easy for you, and that Scott in particular looked after you so well. It’s great to know the car arrived spotless and ready to enjoy.
Thank you for recommending RDM — we really appreciate it, and we hope you enjoy every mile in your new car!
Had 3 cars off these guys now
Had 3 cars off these guys now, always great service and great range of motors!
26 de agosto de 2025
Opinión espontánea
Respuesta de RDM Direct Limited
Thanks so much for your continued support! We really appreciate you choosing us for your last three cars — it means a lot. Delighted to hear you’ve always had great service and found a good range of motors. Enjoy the latest one, and we look forward to seeing you again in the future! 🚗😊
Fantastic service at RDM Direct
Fantastic service at RDM Direct! Scott was an amazing salesperson, so fair and couldn't do enough for us. Highly recommended, will definitely use again. Fair prices, high quality pre delivery checks and work and friendly, competent staff. Thank you, Scott! It's rare to find such a trustworthy, independent motor dealer these days and I was blown away by RDM.
24 de enero de 2026
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you so much for taking the time to leave such a fantastic review. We’re absolutely delighted to hear about your experience with RDM Direct, and we’ll be sure to pass your kind words on to Scott — he’ll really appreciate it.
We pride ourselves on being fair, transparent, and thorough, so it’s great to know our prices, pre-delivery checks, and team made such a positive impression. Your recommendation means a great deal to us, especially in today’s market.
Thanks again for choosing RDM Direct — we look forward to welcoming you back in the future.
I’ve had my last 2 cars from RDM direct…
I’ve had my last 2 cars from RDM direct and both times they went above expectations. I would definitely recommend to my family and friends and that is not something I do easily
5 de diciembre de 2025
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you very much for your continued support and for such a great review.
We’re really pleased to hear that both of your experiences with RDM Direct have exceeded expectations. Returning customers and recommendations to family and friends mean a great deal to us, especially knowing that doesn’t come lightly.
Thank you again for your trust and loyalty—we truly appreciate it and look forward to helping you again in the future. 🚗
In love with my new car
In love with my new car! the guy down at Rdm really looked after me. New Mot with four new tyres and a fresh service. After a week i scuffed it and i phoned for advise. They recommended someone they use to which i got it repaired for a great price through the recommendation of Rdm
2 de diciembre de 2025
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you so much for your lovely review!
We’re thrilled to hear you’re in love with your new car and that the team at RDM looked after you from start to finish. It’s great to know you were happy with the new MOT, tyres, and service, and that we could also help point you in the right direction when you needed advice afterward.
Looking after our customers doesn’t stop once they drive away, so we’re really pleased the repair was sorted quickly and at a great price. Enjoy every mile in your new car, and thank you again for choosing and recommending RDM! 🚗😊
Great service!
Possibly the best customer service I’ve had.
Nick went over and above to make sure your expectations are met and more.
Absolutely delighted with the car and I would have no hesitation in recommending RDM to family and friends.
You’d struggle to find better service anywhere. A proper quality and friendly team. Nothing was too much trouble.
18 de diciembre de 2025
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you so much for taking the time to leave such a fantastic review.
We’re absolutely delighted to hear about your experience and that Nick went above and beyond to make everything just right for you. Your kind words about the team, the service, and the car itself really mean a lot to us.
Recommendations to family and friends are the highest compliment we can receive, so thank you for your trust and support. We’ll be sure to pass your feedback on to Nick and the rest of the team.
Enjoy your new car, and we hope to welcome you back to RDM again in the future! 🚗✨
Just picked up my second car from RDM…
Just picked up my second car from RDM and honestly couldn’t be happier. I had a pretty bad experience with another dealership before coming here (which I now regret), but RDM completely turned things around and made the whole process stress-free and easy from the start.
Scott was brilliant throughout, really understanding, easy to deal with, and kept everything straightforward. Nick sorted me out with a great deal and made sure everything ran smoothly, which genuinely put my mind at ease.
This has been the best car-buying experience I’ve had by far. Absolutely buzzing with my dream car and wouldn’t go anywhere else now. Highly recommend RDM! 🚗✨
14 de noviembre de 2025
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you so much for taking the time to leave such an amazing review! We’re absolutely delighted to hear how happy you are with your new car and that your experience with RDM turned things around for you.
It’s great to know that Scott and Nick looked after you so well and helped make the whole process stress-free and straightforward—that’s exactly what we aim for. Hearing that you’re “buzzing” with your dream car really makes our day!
Thank you again for your trust, your recommendation, and for choosing RDM for your second car. We wish you many happy miles and look forward to seeing you again in the future 🚗✨
What a lovely business to deal with
What a lovely business to deal with. Scott was friendly, not at all pushy and very knowledgeable. Whilst it was a 3hr round trip for us, i believe it was worth it. If we decide to purchase another car i would most definitely return.
13 de diciembre de 2025
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you so much for taking the time to leave such a kind review. We’re delighted to hear that you had a positive experience with Scott and that the trip was worth it for you. Your support and recommendation truly mean a lot to us. We’d be more than happy to welcome you back if you decide to purchase another car in the future. Safe driving! 🚗
First Class!
From start to finish I found the service at RDM first class. Initially requested information on a car from Scott who answered every question I could think of. When I went to look at the car (nissan juke nismo rs) I was looked after by Adam as Scott wasn't in that day. Again adam was great. Very patient and understanding. No pressure or hard sell at all! The car was presented immaculately and the 30 minute test drive was a pleasure. I decided right then to buy the car. When I went to collect it had been valeted, serviced and mot'd. Again Scott looked after me that day. He's a great guy. Very friendly and knowledgeable. I would definitely 100% consider buying from RDM again!
12 de diciembre de 2025
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you so much for taking the time to leave such a fantastic review!
We’re absolutely delighted to hear that your experience with RDM was first class from start to finish. Scott and Adam will be especially pleased to know their knowledge, patience, and no-pressure approach made such a positive impression. It’s great to hear you enjoyed the test drive and that the Nissan Juke Nismo RS was presented exactly as it should be.
We really appreciate your kind words and recommendation—it means a lot to the whole team. Enjoy your new car, and we very much look forward to welcoming you back to RDM in the future! 🚗✨
Friendly staff
Friendly staff who made is easy to buy the car i wanted with no pressure
8 de diciembre de 2025
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you so much for your kind 5 star review Ronald! We really appriciate you leaving us such positive feedback.
We hope you enjoy your new car & please feel free to reach out if we can do any more to help.
Kind regards
RDM Direct team.
pick up sale through RDM
harry was a great sales executive and a great ambassidor for the buissnes
22 de noviembre de 2025
Opinión espontánea
Respuesta de RDM Direct Limited
Thank you for sharing your feedback! We’re delighted to hear that Harry provided such excellent service. He’s a fantastic member of our team, and it’s great to know he represented the business so well. I’ll be sure to pass along your kind words to him. We really appreciate your support and look forward to seeing you again.
Many thanks
RDM Direct.
Serious lack of accountability from RDM Direct
I bought a car from RDM Direct, and within a short time it developed faults.
An independent inspection by Scotia Vehicle Inspection confirmed the issues existed before the point of sale, but since that report, RDM have completely stopped replying to me or my finance company.
My car has been stuck with them for nearly 3 months, and I’ve lost work because of it.
Very unprofessional and disappointing service — I would not recommend.
10 de agosto de 2025
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.