Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Nick went above and beyond today, he was extremely helpful, friendly and provided excellent customer service. Very happy customer

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic service at RDM Direct! Scott was an amazing salesperson, so fair and couldn't do enough for us. Highly recommended, will definitely use again. Fair prices, high quality pre delivery checks a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just picked up my second car from RDM and honestly couldn’t be happier. I had a pretty bad experience with another dealership before coming here (which I now regret), but RDM completely turned thi... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Brought a Citoren C4 off RdmDirect problems ever since I did ring them emailed them no reply the state of the car was in bad condition. The Adblue warning signal comes up on the dash board altho... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de automóviles usados

Escrito por la empresa

Welcome to RDM Direct Ltd, offering huge savings on used cars in Burton-on-Trent, Staffordshire Used car sales of Burton-on-Trent Here at RDM Direct we have over 30 years experience in the motor industry and are confident you will not be disappointed with our extensive range of quality used cars with prices to suit all budgets We regularly price check all of our vehicles to ensure you’re getting the best value for money and ensure we pass any savings directly on to you We can also offer you an extensive range of services and extras meaning that you can buy your used car with confidence and peace of mind, including: Full finance packages to suit all budgets HPI checked vehicles 12 months AA Breakdown cover (or upgrade for existing AA members) RAC Warranty 12.9% APR representative With excellent road links from the M1, M42, A38 and the A50 we’re easy to find here in the heart of the Midlands – we look forward to meeting you soon!


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

131 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(131)

32 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Avoid

Avoid, bought a 13k jeep renegade. Had issues from the get go. Central
Locking isn’t working, didn’t receive my v5c and still haven’t. Also currently sat with the AA as it keeps going flat and there appears to be an electrical fault on the car.

14 de febrero de 2023
Opinión espontánea
Logotipo de RDM Direct Limited

Respuesta de RDM Direct Limited

Hi Joseph,
I am sorry to hear to have had some issues with the Jeep. I have looked through our archive and cannot find any correspondence. Did you notify us in anyway so we could try and assist?

Please give us a call on 01283 515136 if there is anything we can help with.

Kind Regards
RDM DIRECT LTD

Valorada con 1 estrellas sobre 5

Worst experience ever

Worst experience ever , brought from them a BMW 5 Series with plenty of issues which they had 7 days of to sort out and check the car properly . Is just a joke !! I called them straight away after i left the garage and arrived home and explained them the issues ! Please do not buy from them !! Is no point off put extra money from your pocket !

14 de diciembre de 2022
Opinión espontánea
Logotipo de RDM Direct Limited

Respuesta de RDM Direct Limited

Alexandru,

Thank you for taking the time to leave us a review. I have looked into this complaint and have found the following.

A phone call from yourself stating the vehicle shakes over 70mph, to which we advised you to bring it down to get the wheels balanced. You advised us that you thought that wouldn’t resolve the issue and it would need diagnosing quickly. To speed things up we agreed for yourself to take it to a local garage to take a look.

It is only today you have sent through a copy of the invoice at 16:15 This has been reimbursed to yourself at 17:00.

If you would like to discuss this further please contact us 01283 515136

Regards
RDM DIRECT LTD

Valorada con 1 estrellas sobre 5

Under no circumstances should you but from rdm direct !

I bought a car from them and took their word as true on the condition of the car and the answers I was was given to my questions as I was buying blind.
The car was delivered and it was a heap and I feel only worth 2 thirds of what I paid for it.
It has taken me Six months of waiting for parts and doing work on the car myself to make it reasonable.
The honest summary is they are not honest and appear to enjoy been carefree about the cars they send out and how to deal with customers.
This car has been a nightmare due to this seller !
Please do not spend your money with these people.
It will cost you in more ways than just cash as it has with me ! Never did get the non functioning seat addressed !

6 de octubre de 2022
Opinión espontánea
Logotipo de RDM Direct Limited

Respuesta de RDM Direct Limited

Hi Mike,
Thank you for taking the time to leave a review. I am slightly disappointed by the comments made. Every part you requested was either sent out to you or costs covered. The paintwork on the vehicle for age/mileage was good. We cannot reimburse or help with any paintwork you have had carried out due to no invoice as it was paid ‘cash’.

Please feel free to call us to discuss on 01283 515136

Kind regards

Rdm direct ltd

Valorada con 1 estrellas sobre 5

AVOID…Bought a car for over £15k there…

AVOID…Bought a car for over £15k there was a few bits to sort on it, I said I would sort them if they provided the parts due to it being a long distance away, still waiting for the parts 2 months later after them saying they would be with me within a week…AVOID GO ELSEWHERE

20 de junio de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great pre service , Bad after service.

Went to look at a Jaguar, on the 1st August, we saw online, great service , made to feel welcome,salesman very professional .
Picked up following week, found a few problems with car, told would be fixed and a temporary car would be supplied, and a date would be set by telephone later. No phone call was received so contacted them and was told because my wife needed an automatic it was causing a few issues, so needed more time. The date the car went in was 15 September and all problems were done except one , a part had to sourced from elsewhere, so was told that they would ring when it was available , However still waiting for said phone call (24/10/20). So pre sales service great ,after sales service bad, communication is non existent, every contact had to be made by us.

24 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent garage, quality service

Fantastic service from a fabulous garage. My daughter picked up her first car today. The guys were great, had a few jobs done and even fitted the insurance black box for her. Couldn’t of asked for a better service from them. Looking forward to happy motoring now. Highly recommend and will not hesitate to use them again.

21 de julio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service & great car

I went to the garage to look at the Clio I saw online.They guys their are lovely and funny enough have great cars-I have had my car 2 weeks and cannot be more happier.

Great Second hand car
Thanks RDM

30 de octubre de 2016
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más