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rdp.monster | Cheap & High Quality RDP Hosting Opiniones 173

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TrustScore: 4.5 sobre 5

4,3

Empresa de alojamiento web
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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've been using RDP.Monster for a while now, and I’ve had a great experience. The performance is excellent, and everything runs smoothly without any issues. Anytime I’ve had a question, their support... Ver más

Valorada con 5 estrellas sobre 5

I started using rdp.monster and was pretty impressed because of the price I paid, it was really cheap. The support team was really helpful, the replies were insanely fast. The RDP itself runs remarkab... Ver más

Valorada con 5 estrellas sobre 5

I was looking for RDP for 24/7 youtube livestream. Got this company recommendation on quora. Before I purchase their plan, I contacted support on Telegram. Their reply was quick and recommen... Ver más

Valorada con 1 estrellas sobre 5

Worst experience, First they give me wrong ip address i purchased US one but they give me UAE one then i asked them to change it to USA after asking so much they changed it to USA but then it was ge... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de alojamiento web
  2. Servicio informático
  3. Proveedor de servicios de juegos
  4. Proveedor de servicios de Internet
  5. Agente judicial
  6. Servicio VPN

Escrito por la empresa

rdp.monster provide cheap & high quality dedicated RDP (instant delivery). 100% Privacy - Anonymous - No KYC

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

173 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

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Valorada con 5 estrellas sobre 5

Livraison rapide

Livraison rapide, service client très réactif, je pense qu'il est difficile de trouver mieux ! Au top du top !

26 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely disgusting service with zero…

Absolutely disgusting service with zero support if needed. Live chat on the site has a so called guy named Henry arrogantly belittles any issues and mocks you and blame any issues on you. I even went on and purchased a new RDP since he made me think maybe i crashed the old one and it was all my fault, and the new rdp doesnt work and i tried it on different machines. No customer support, but they are glad to take your money. Ridiculous.

***Update after company response:
For your information, I was extremely patient and clearly stated the issues I was having and even support from telegram chats had an identical behavior to Henry. They immediately got defensive and accused me of being disrespectful eventhough I was not at all. I had simply explained that I was frustrated since it had been days and days of trying to get support. I was told that the rdp in question would have been fixed which it was never fixed. I wasted money and time purchasing an additional service since I was told it was my fault. So, this company does mot deserve clientel since it is so obvious that they do not respect their customers nor provide a fair support at all. They are defensive and manipulative and only try to help after you write a much needed bad review. And I have all the screenshots to prove it if needed. Thank you.

9 de marzo de 2024
Opinión espontánea
Logotipo de rdp.monster | Cheap & High Quality RDP Hosting

Respuesta de rdp.monster | Cheap & High Quality RDP Hosting

Dear HB,

We are deeply sorry to hear about your disappointing experience with our service. We continuously strive to provide quality customer support, and it is disheartening to learn that you did not receive the level of assistance expected.

We want to inform you that Henry, the representative mentioned in your review, has been removed from our team due to his inappropriate behavior. We take reports of disrespectful or unprofessional conduct from our staff very seriously.

Regarding your issue with the RDP, we have repeatedly offered assistance, but it appears that we have encountered difficulties in resolving the problem due to the lack of necessary information.

We remain committed to resolving your concerns and providing you with the support you need .It's been several days now that you've been seeing our messages or we've been trying to help you but you haven't replied.
Please reconsider providing the necessary information so that we can work together to resolve the issue promptly.
Once again, we apologize for any inconvenience caused and appreciate your feedback, which helps us improve our services.

**UPDATE
You've updated your review, so I'm updating our response. You came back to us for help, the team helped you, and there are no more problems. I don't understand why you're behaving like this on TrustPilot.

Sincerely,
rdp.monster

Valorada con 5 estrellas sobre 5

I'm from Brazil

I'm from Brazil, and I use it for different purposes... the quality of the servers are very good, and the cost-benefit is great, the company is growing a lot with this excellent service!

5 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

easy to use rdp service

easy to use rdp service. very simple design/ui. its so good for people that just want to setup a simple server. fast delivery literally instant support and very fast connections

5 de marzo de 2024
Opinión espontánea

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