Real Authentication Opiniones 231

Easy. FAST and professional experience.

I love the real authentication company. We have been using the real authentication company for three years and they have never failed us. We are so excited to be able to use this organization. We’ve even done social media posts about our experience and how we love using them check out our TikTok And you’ll see how we’ve posted about your services. You guys are awesome keep up the great work.

Purchased a bag that was verified authentic by RA. Went to re-sell and had I verified again only to find out it’s fake and RA won’t return any attempts to contact. I wasn’t sold a different bag - the photos match the exact bag I have down to the damage.

I personally purchase a bag from a Chanel boutique in Australia and still keep the original receipt and they came out as a counterfeit.

Have already got the certificate from the authenticityfirst and will try to get the certificate from other authentication institutions as well to prove how unprofessional this company are!!!

They give the result even without ask for clear photos of the item. I doubt they don’t care about whether their result are accurate or not and don’t have enough data about the new(microchip) Chanel.

So i have I paid extra for 12 hours turnaround service
15 hours after submitting the request the order is still in process,
knowing that they were late, they could minimally inform in the chat or email,
but no one bothered to do this,
after 15 hours of waiting,
I tried to contact them in the chat and asked when the order would be ready,
and only after that I received my certificate,
but I still haven’t received any answer in the chat nor any apology or recognition,
just like I didn’t receive an answer to my question and concerns on which I originally addressed my authentication,

Very unpleasant aftertaste, I also doubt how much you can trust their opinion after this kind of behaviour,
Customer service is terrible,
Completely ignoring the client's request,
not matching the timing for which the client pays.

Realauthentication really impressed me with their speed, communication, customer support, and help! As a full time reseller I get in bags that need professional evaluation and documentation. Its hard finding a trustworthy service that delivers rapid results. I loved their app. It’s user friendly and thorough! I will definitely be using their services often!

1* is too much for this company. They had no idea how to authenticate a designer bag. They have made the same mistake two times…I’m very disappointed. Never again !!!

I have entrusted myself to them on several occasions, now who knows what opinions I have had in this year in which I have entrusted myself to them.
I trusted them for a total of 24 authentications.
AND I REPEAT, I DON'T KNOW HOW MANY COULD BE WRONG BECAUSE I HAVE ALWAYS TRUSTED
The last object that has been authenticated is a Balenciaga LE CAGOLE.
THEY DEFINITE COUNTERFEIT.

I send photos and documentation to 2 other sites, in addition to theirs.
For others it is original.

I take the bag to the parent company, to have it viewed, they tell me that the bag is authentic.

So I write to them (3 days ago) saying they made a mistake, they ask me for more photos, to be able to evaluate. GONE, NEVER HEARD AGAIN.

I don't know if they're totally incompetent, if they've made mistakes on other occasions (but as far as BALENCIAGA is concerned, I CAN'T RECOMMEND THEM) I WOULD DEFINITELY CALL IT A SCAM, BECAUSE THEY SPILLED $30 FROM ME FOR A WRONG AUTHENTIC AND THEY HAVE DISAPPEARED.

It doesn't only work when everything goes well, a real company can also be seen in mistakes, in apologizing. NOT IN DISAPPEARING

Been using real authentication for a few years. Reliable authenticators, pretty quick, easy to order. Cost is better once I signed up for the partnership program.

I wanted to sell an Hermes bag I purchased direct from Hermes in 2021 as I wanted my buyer to feel comfortable making this purchase. I sent all the necessary images with the clearest of quality and to my shock, they came back a fake certificate. I did more research and to my surprise they had TONS of bad reviews with the same experience as I do. They claim to be experts of 60 designers... SIXTY designers! How can you possibly be experts of 60 different leathers? Particularly Hermes who the typical SA's who sell the bags aren't even experts with the Hermes leathers... Hermes sends off select staff for MONTHS of training to be experts of their own leathers and some how some employee at RA has the audacity to call themselves an Hermes authenticator of a 2021/22 Hermes bag through pictures nonetheless. Don't you dare come back and reply that you have ex employees of Hermes/ experts working for you. They likely have never even seen a real 21/22 Hermes bag and compared it to an older style. If I compared my 21 Chanel to my 18 Chanel, I would think it was fake too, but production has changed post pandemic. I may as well start my own 'authentication' company cause I know more about Hermes than they do. This company is BS and have alot of nerve. No one should take them seriously. Such a bloody joke and insulting. They should be ashamed of themselves to have the nerve to think they can authenticate an Hermes over pictures... don't waste your time an money.

I just bought a Christian Dior Lady Dior bag on Mercari and I was extremely skeptical about its authenticity considering the price. I sent photos of it to Real Authenticators and they confirmed to me that it is in fact an authentic Lady Dior bag. I still plan on having it done in house, but for the moment I feel much more secure in my purchase.

I purchased a purse and having doubts if it’s authentic or fake and just to have that piece of mind, I was searching for an authenticator online and came across Real Authentication. For me, charges are reasonable. I couldn’t be happier with the result. Thank you!

Easy to work with. Confirmed my suspicions on a forged item I was considering purchasing. I then used them to authenticate some items. They were thorough, replied quickly and were professional...Unlike another company that will remain nameless.

This company is a scam. They have no customer service. They take money for authentication services and then don’t provide the service within the 24-hour GUARANTEED turnaround. Their published email bounces back as undeliverable. The phone number on their Instagram does not work. They do not respond to messages in your order. I was actually never contacted about my order. Whoever works their Instagram account has no awareness for what is going on and makes up hypotheticals that clearly do not apply to you. I will be contacting my bank and PayPal to get my money back since the service was never provided. Do not use this company.

I sent in over 25 bags and purposely included counterfeit. They found it and provided fast accurate information along with fair market values so I could get them all insured! What an amazing service! Fast professional and they know their stuff! I couldn’t be happier. I highly recommend anyone who
Has a collection to authenticate each and every bag and then secure insurance!

Very good and fast turn around under the 24 hours from when I had made the order.
They confirmed what I suspected which the bag was indeed authentic. Nice to have peace of mind. Cheers!

I am giving 2 stars because the customer service did reply to me, but my overall experience was not good at all. I paid for a full authentification with all the additional services (60$). The next day I received the message that my bag is a counterfeit. As I was astonished, I checked all the information I did sent to the website. And I realized quite quickly my error: the front image of the bag that I had sent was one of another model (same brand, other model, other collection). Stupid mistake, I know, I uploaded too rapidly from my phone. So I asked several times to the customer service to review my information again, as I paid a lot of money, but they answer was the same, every single time: no, counterfeit. Which is of course a beginner's mistake and makes me doubt about this company's level of professionalism....

I purchased a 1-hour authentication and mistakenly couldn't find the serial number and when they asked I said it didn't have one. I then added the photo but had received a false authentication to which I asked why and was not answered. By far the worst customer service I've ever dealt with...does not reply. Waste of $60. Will be canceling charge on my card

would be no stars as what a joke I wanted to test them as they ask how long you have had the bag in order to see if you could of bought the bag at the time in a store I bought this bag from a high end store I know it is the real thing but wanted to sell it I lost the certificate they are telling me the bag is counterfeit absolute joke there is no phone number or return email so you can dispute it if they are that good a company then you,should be able to speak to someone via email or phone

I had no problem with turn around time. I believe the authentication was correct as well. I had a question and send a message. Never got a response.