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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was unsure about the authenticity of my Macadam bag, I recently purchased online. I'm a first time Real Authentication user, and setting up an account was easy. I appreciate that they label the boxe... Ver más

Valorada con 5 estrellas sobre 5

I have used Real Authentication ATLEAST four times over the years and it has been so helpful and trustworthy easy and the best solution !! It always helps me to get my money back because there is so m... Ver más

Valorada con 1 estrellas sobre 5

Sent authentication request days ago. Supposedly rendered in 24 hours. Still waiting now. $65 down the drain. Buyers beware! After this review was published I received a notification that a Ferrag... Ver más

Valorada con 5 estrellas sobre 5

I sent in over 25 bags and purposely included counterfeit. They found it and provided fast accurate information along with fair market values so I could get them all insured! What an amazing service!... Ver más

Información sobre la empresa

  1. Tienda de accesorios de moda
  2. Asociaciones para profesionales y aficionados
  3. Compañía de software

Escrito por la empresa

Is your handbag real? 24-hour expert authentication services for designer handbags, shoes, and accessories from Chanel, Hermes, Louis Vuitton, Celine, Balenciaga, Gucci, Prada, YSL, Christian Louboutin, BVLGARI, Givenchy, over 100+ designer brands! We understand the nature of our business means not everyone gets the answers they want us to give them. We are meticulous and vigilant in our mission to end the industry of fake designer goods. Our team partners with the largest resellers and marketplaces in the world. We are highly trained and get rigorously tested for accuracy by our partners and have a 99.9% accuracy rating. We must maintain that rating to keep our clients. ALL items are verified by 2 experts on that brand and item type. We also run all items through our SmartScan Database™ where it verifies our accuracy and builds our data to give even better determinations. We invest heavily in our process and tech to help our clients. Because of the nature of our business, we can not give the details of why your items are deemed or real and understand that is difficult for many clients to understand. We hope you understand our mission and give our services a try! We have business partner programs for high-volume users. Thank you again for considering Real Authentication for your designer and luxury authentication needs.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

231 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

2 Different Results for One Bag

There should be zero star option. We dont need to explain further. One bag submitted in two different timeframes. 2 different results provided. Also they posted something on social media that can make people participate. Majority knows the answer. But this company said the authentic is otherwise😂

19 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Fast response.
Very efficient.
The only site I trust to authenticate my bags.
Was about to buy a fake Birkin, thank god I got it authenticated first 🥰
Highly recommend.

29 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sent in all the photos for a pair of…

Sent in all the photos for a pair of Chanel sneakers as required. Paid for a certificate as well. After 6 hours I receive an automated message not explaining anything just saying the authentication is cancelled and that they have refunded me $30. I paid $60 for the 12 hour turn around and a certificate. Really disappointing. No information as to why the authentication was cancelled. Will not be using again.

26 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible

Terrible. A buyer of mine purchased an authentication service with real authenticate and it came back counterfeit. I purchased my item from the store so knew this was false. I then purchased 2 authentications myself from lollipuff and legitgrails who both confirmed the authenticity of my bag. Their policy states they will refund any authentication where 2 other third parties conflict with their decision so let’s see if they give a refund. When my buyer told me who they used to authenticate and I read the reviews it made sense. It cost me £60 for no reason to have their opinion disproved. It’s also impossible to contact these guys which for any company to me is a major red flag. All in all I wouldn’t use this company, from other reviews too it seems they confuse genuine items for counterfeit a lot which is quite concerning especially when they charge to do this. My advice would be to use a different company.

8 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reassured !

I brought some Chanel ballet flats from Vestiaire. I was pretty happy they were authentic as I had done some research, but Vestiaire had sent me 2 different dust bags for them so it made me skeptical. Real authentication gave me the reassurance I needed that my shoes were in fact authentic and that secondary resellers can often use different dustbags. Thanks!

25 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Real Authentication!!

Thank you Real Authentication for the quick and efficient service. Re-selling my designer items with your authentication check has been a great experience. Fast, easy and professional.

20 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable & Quick

I recently found Real Authentication for a handbag I was looking to purchase online. I wasn't sure if it was real or not so I used this service. I chose the one hour service which was completed within 40 minutes or so. Based on the other reviews I wasn't sure if it would be done within the hour but it was which leads me to believe the other reviews on here are probably fake reviews. Anyway, I had a great experience and urge others to give them a try if you're looking for assurance before spending a lot of money on something.

8 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wow.

Wow.. beyond unhappy with the service at this company. And Mercari now requires a use them to authenticate purses that you buy and sell. I purchased the bag a very recognizable Louis Vuitton, blue Coussin off the site. It was authenticated. Six months later I turn around and sell it, and the authentication comes back on identifiable. Or basically not authentic I’m no Stranger, to luxury bags and have zero doubt that the bag is real. Also, Entrupy certified it within minutes. So now, I’m not able to sell it on Mercari. Even with the Entrupy certificate included. And, of course, no way to contact the company. So glad I paid for the service! It is your job to spot, real, and fake bags. How can the same Bag be both? you tell me!

19 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid!

I used to use them a lot at the beginning of my reselling business. However, they have gotten a lot of verdicts wrong. Where ended up having to get a second and even third opinion. They also are not accurate with their time. They have gone days and not provided an answer even after I send multiple messages. Avoid. There are many other authenticators who are more reputable that would appreciate your business.

14 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

No authentication within 24 hours

I ordered an authentication 28 hours ago ( they are supposed to answer within 24 hours). After 28 hours they are asking me for more pictures… I am very upset, not professional at all!

13 de junio de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Tagging an authentic bag as fake

They just tagged an authentic Chanel bought from the store as fake. We intentionally did not provide the store receipt just to really know their services. Unfortunately, not good. Also, i waited a little more than 24 hours for the result.

29 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is a complete joke

This company is a complete joke. I've authenticated a lot of items with them in the past and it was fine. This time around. I've had zero contact from for 2 days regarding 2 Hermes bags. I've messaged their chat several times and have been ignored. They have zero communication with customers for a service we entrust extremely high value items to. It's so offensive and extremely disrespectful to pass your 24 hour deadline to authenticate an item, ignore client questions for days on end. Terrible service. I'm still waiting for my authentication or refund!

12 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Peace of mind in less than an hour!

Real Authentication has streamlined the luxury bag authentication process beautifully! Theirs is by far the easiest and most user friendly service. I recently purchased a vintage Birkin and was already certain of its authenticity, but for peace of mind and insurance purposes I always get preloved items authenticated by a third party. This was my first experience with Real Authentication and I am delighted! It couldn’t have been easier or more user-friendly!

My favorite feature is the guide used to submit pictures: each shot needed is clearly stated and illustrated so you know exactly what detail they need to see, and you can take the necessary picture and upload it individually. It’s so, so easy!

I took advantage of the 1-hour turnaround time that’s offered and had my answer within 40 minutes. It’s reviewed by two separate authenticators in that time.

31 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service - HIGHLY RECOMMEND

I needed a quick turnaround on an item's authenticity that I purchased from a resale platform. I received the information I needed and was met with excellent customer service. I would definitely use their services again and I highly recommend them for anyone seeking authentication services. 5 Stars!

8 de mayo de 2023
Opinión espontánea

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