Real Authentication Opiniones 231

Super fast turnaround time! I always appreciate the expertise Real Authentication provides and confidence in whether or not my items are real or fake.

They really look at the items they are authenticating and let me know what is wrong if they can’t authenticate it.

Just left thrifting at the Goodwill. Didn't know they had luxury bags there. Bought a bag and it came with a certificate from Real Authentication. They verified it was real. What a score!!

I paid $30 for an authentication service, and they marked my item as fake — but offered no explanation or evidence whatsoever. When I asked for details, they said I’d need to pay an extra $10 just to find out why they considered it fake. That’s completely unacceptable. If you’re going to make a determination like that, at least provide reasoning or proof. Instead, they expect customers to just “trust their word.” This feels dishonest and exploitative. I’m now requesting a full refund.

My experience with Real Authentication was everything I hoped for. The Louis Vuitton Bag my Grandmother left for me was determined Authentic. The website had excellent, easy to follow directions for uploading the images needed. The turn around was under 24 hours. I am extremely satisfied with the service and would recommend Real Authentication.

I have used Real Authentication ATLEAST four times over the years and it has been so helpful and trustworthy easy and the best solution !! It always helps me to get my money back because there is so much fake stuff all over the place. I appreciate then greatly and hope I can be able to become an authenticator also one day !!

I have used Real Authentication for at least 3 years to authenticate for my re-seller business. The turn around time is great and I've always been able to count on them. Very professional and trustworthy. Real Authentication is the best designer authentication service and the only company I would highly recommend using.

Would give zero stars if I could. This app is a complete money grab. I doubt they even know what they are doing. Deemed an item counterfeit, which is fine, but when I asked why they said I had to pay for the reason. This is not how it works especially when I paid over $40 for a review. I used legit grail for $20 and the item was authentic. DO NOT USE THIS SITE. Better options available. I have requested a refund and will file a charge back if need be.

Shocking Service. Paid for a standard check and extra for 1 hour turnaround which was around $60 total and already v expensive. After over 12 hours nothing in, i get a random message saying theyre busy but can still turnaround in 24 hours, i said yes then after 24 hours has passed still no progress and they just cancel the order. Shocking.

Authenticated a counterfeit wallet. I spent 30$ authenticating this wallet that they had already previously stated was misrepresented which I’m assuming means it is a counterfeit product. I went through them again so I could get a refund for my product and return the item but the time I did it they said it was authenticate?? Based off of seeing this product physically it clearly is not authentic.

The most unreliable authentication service!!!
I am a seller on Mercari app.; this app. uses Real Authentication services when you have an item to list that cost more than $300 in my case for Tiffany&Co. jewelry. How can it happen when a bracelet that was purchased from Tiffany&Co. store personally with receipt present was found as non authentic? When I posted from another account took real pictures again and the result “Authentic”, this is non sense! This situation happened to me not once but couple times! Another example: I purchased a second hand Tiffany&Co jewelry, for my peace of mind I used Real Authentication separately from any app. the result Authentic, after some time I decided to sell it on Mercari, since the price of that jewelry was higher than $300 I had to pass the authentication step from that app., and surprise the response “ Non Authentic”.
When using Mercari app. you have to pay $5 and probably only AI is used for that price. Believe me as a jewelry lover and owner of multiple Tiffany&Co bracelets for years you need only couple glances to determine if it is authentic or not.
I don’t have any explications how a Tiffany&Co. bracelet purchase personally from their store with receipt present can be found as non authentic? This makes me believe that Real Authentication are not professionals, are not taking authentication process seriously.
Maybe the Real Authentication will answer this questions, and not only responding to 5 stars comments?

Horrible customer service. My 24 hour order came 14 hours late, with no apologies. Also, the third review that was showing magically disappeared. Finally, I submitted an item that was physically authenticated by an expert before (which I did not submit because I wanted to test this company), and RA judged it as counterfeit. I would not trust their experts at all. Also had a nerve to advertise me their documentation document. If it helps someone: I purchased their documentation out of interest: it is a complete joke. They do not point out the exact spots and provide very generic sentences. One of which was “material quality”. Without a physical inspection. For a bag made of delicate leather that is widely known to scratch. Has to be legit🤦🏻‍♀️

Scam. Do not trust this company. They provided me with an "authentic" determination for my item. After my own research, I determined it was not authentic. They did not provide a refund and clearly I spent more time looking into it than they did.

I paid for item to be authenticated and it has been over 24 hours and I have not heard back! I want to cancel my order

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I have used RA twice, once for a vintage Chanel and second for a Hermes bag, both passed authentication so naturally I am pleased. I will continue to use them where there is even the slightest bit of down. Easy to use and I like the fact that they tailor their asks in relation to the item that you are trying to verify and not just request standard pictures for all items.

i love how easy they make the authentication process. is very straightforward an reliable.

This company is related and associated with high-end retailing boutique owners and employees. They work together. They will give you two completely different evaluations on the same handbags from separate accounts, which is false. These AI-powered devices they deploy as a liaison to authenticate high-end bags are absolutely unreliable. I am quite frustrated with this company's inconsistencies. And they have completely lost their reputation with me. You should take what you bought to a store in person! Please do not waste your time or money on this website! Be warned!

COMPLETE SCAM.
Not professional work based on incorrect algorithms. Two other pages gave me a different result.

I should have read the reviews first
I paid for authentication for Ferragamo loafers I bought from a designer outlet
Paid for 24 hours at 2:15pm
At 4:30 they requested more photos. These were sent to them by 4:35
Following day 2:15 comes around and no authentication of item. I reach out and they don’t answer
I leave a negative review
Within an hour of that they message me about a refund because of a negative review.
They couldn’t and wouldn’t complete the task at hand probably because they are unskilled
They also claim they reached out for additional photos and the photos were never sent which is far from true because i can see them on the profile for the item I needed authenticated. So they are lying to cover their butts and why they couldn’t live up to their own 24 hour rule. Stay away!

this is absolutely not a professional company they can't treat a genuine item if there is missing tag or button I came to them with a vintage Chanel jacket that is over 30 years old without buttons this item is absolutely authentic