Real Authentication Opiniones 231

I have been a loyal customer for years but as of late I am done with this company. They are the only service that provides online David Yurman authentication and probably because it is not easily authenticated by markings alone. But with that I had my bracelet go thru and it was deemed authentic but after the item turned my wrist green Inwent and had the gems tested and the metal and they were not authentic. That is not what upsets me most what really gets me is how they are more concerned with growing and they are getting spread way too thin. The reply times are being manipulated so the 24 hr is not really 24 hours anymore and I have had this happen on my last 3 orders where they have waited until an hour before the 24 was up to “ask for additional pictures” so the 24 hrs starts all
over again. They are one of the most expensive online as well as now asking if you would like another set of eyes to view your item just pay $10 more dollars! What a cash grab, how about having some integrity and doing your best work and getting it right. With Mercari and Poshmark and Tik Tok I think you are not able to handle the volume you are creating and your business is slipping because of it. Take this with a grain of salt but there are several listings on Mercari that they have authenticated that are wrong and obviously fake. It’s a shame because it doesn’t have to be like this. Greed is not good.

What a wreck
I ordered a 1hr turnaround for 60$ and they took triple the time to release my results. If you're going to charge for that specific timeframe don't disappoint! Ugh find someone else.

They not reliable and I don’t think they know what they’re doing. I bought a Prada bag in Poshmark and sold it there as well but PM claiming it was fake. So I used Real Authentication to authenticate it. I sent them photo of bag and they said Prada bag is authentic. I sent the authentication result to PM but they sent me a photo that Real Authentication saying bag is fake. Now I don’t know which one is real, Real Authentication told me it’s authentic but they told Poshmark bag is fake. Total waste of time and money to authenticate here. I won’t use this platform again. Stay away from this platform this is scam.

Fake bag was declared authentic. I took the bag to a store for an inspection, where it was identified as a counterfeit. Fortunately, I was able to return the bag and get my money back.

It’s so inaccurate they deemed a fake bag authentic

I got a real authentication certificate from a seller. I downloaded their app and scan the QR code and they said a customer service bar will pop up. Nothing pop up. They said there’s a place to key the certification number no nothing and no customer service email or number to call to verify on their website. I have IG them and they have replied

Top Service. Sempre autentico aqui.

The worst authentication server provider ever. Late response, non-responsive, inaccurate results.

I ordered an authentication with Guaranteed 24 hour turnaround time. A few hours after I made the order they requested additional images. The additional images they asked for were however already provided when I first made the order. I made them aware of it but they still reset their «timer» so the 24 hour turnaround time is counted from the time when I re-uploaded the images. I made them aware of it but just got a reference to their policy.

I understand that the timer is reset if images are missing. But I had already uploaded everything they asked for. It means that their 24 hour guarantee is worth nothing. They can omit it by asking for anything you have already sent them.

On top of that there is no progress at all on my order now and they don’t reply to my polite requests for a status update.

I will avoid using them again.

1 day later:
They sent me a chat that my order was cancelled due to missing images! But they asked for a photo of something that does not exist on the item in question. They probably lack competence on this item, but then why not just give me the real reason? Or at least have a chat with me regarding where I should find the part they want a photo of and which does not exist?

RealAuthentication.com provides top-notch authentication services for all your luxury items. Their attention to detail and swift verification process make them a trusted choice. Impeccable service that ensures the authenticity of your valuable possessions. Highly recommended!

The process to authentic was very easy. Simple & complete in detail. They had also reviewed the information on my item quicker than expected & I had a result sooner than anticipated. A little higher cost than others yet authenticators are much more knowledgeable in product determination.

Foi tudo ótimo, como sempre! Confio demais no trabalho de vocês. Obrigada

Great service. They are my peace of mind.

Quick and efficient- less than 24 hour turnaround and this services gives me peace of mind when it comes to the authenticity of my pre-loved good, so I can truly enjoy them!

First time using Real Authentication. I love the suggested photo icons; they remind me what to consider when taking photos and have even helped me uncover some previously unknown hardware logos. Very fast turnaround time!

Good and clear communication with Real Authentication. The thorough process of authentication of the item. This make me feel secure that the result is accurate.

I get few certificate as authentic after few days they void. This happened when I get result counterfeit for two other items which I upload with complete boutique set. They told me I can get refund when I send them 2 different opinions with authentic result. For me this whole situation is big joke, customer service barely exists.

Remember from science point of view You need exam between 100 to 1000 samples of same items with same details ( model, color, size etc,) to get resonable results whow to exam specific item. If one thing is different like color You need start for beginning.

Don’t trust people without even basic knowledge and understanding for handcrafted items… In these days even rock can pretend expert. lol

please don't use them. terrible. different results each time sending for authentic for the same bag.

Terrible company! I bought an item that was authenticated by this company. When I tried to sell it on a platform, the sale was canceled because the item is marked as counterfeit. The funniest part is that it was Real Authentication that marked it as not counterfeit! So even they do not trust their own decision. Terrible company, do not recommend.