Reclaim Nation Opiniones 1297

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordering from the website was easy and I was kept informed about the delivery. The table was really well packaged and very easy to assemble on my own with tools included. The delivery driver brought... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great product. Amazing quality. Recommend product. Why not 5 stars? Had to chase delivery and it kept getting delayed, however, once a concern raised, the response was quick and delivery with 3 weeks... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great item, delivered when expected, packed extremely well to avoid damage in transit. Bought a tall boy, was apprehensive as never bought furniture online before. Exceeded expectations and ordered be... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Just had our Brooklyn light table delivered with bench and chairs....it is absolutely beautiful. Only reason I havent given 5 stars is because of delivery timescale. We ordered early Jan with what w... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

The Reclaim Nation hand-pick the best eco friendly reclaimed furniture for you and your home, only buying from suppliers who work with fully recycled or natural wood and materials from around the world.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 98% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great item

Great item, delivered when expected, packed extremely well to avoid damage in transit. Bought a tall boy, was apprehensive as never bought furniture online before. Exceeded expectations and ordered bedside cabinets to match. Would highly recommend this company.

8 de abril de 2026
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Respuesta de Reclaim Nation

Thank you for your wonderful feedback.
We’re delighted to hear your tall boy exceeded expectations and arrived safely with secure packaging.
It’s great to know your first online furniture purchase was such a positive experience.
We truly appreciate your recommendation and are glad you’ve returned for matching pieces. Team RN

Valorada con 2 estrellas sobre 5

Disappointing quality

The tables look really nice online, however ours arrived and it was all damaged in the legs, but to be fair the customer services gave us a 50% discount on the table, but after having it for just around 2 weeks now it’s already chipping, the table top is only a really thin cover, and underneath is a different type of wood, even at half price it’s disappointing as that was not the reason I had the discount it was because the legs were dented and rusty.

22 de abril de 2026
Opinión espontánea
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Respuesta de Reclaim Nation

Hi Nicola,

Thank you for your feedback. We’re pleased to hear you liked the look of the table and that our customer service team were able to assist with a partial refund following the initial issue.

We’re sorry to hear your concerns regarding the condition of the legs on arrival and the wear you’ve experienced since. This is not something we would typically expect, and we understand why this would be disappointing, particularly so soon after receiving the item.

Our tables are designed to reflect the natural character of the materials used, however they should remain durable and suitable for everyday use. We would very much like to review this further for you.

Please could you contact us at info@reclaimnation.co.uk
with your order details and, if possible, photos of the areas mentioned so our team can investigate and assist further.

The Reclaim Nation Team

Valorada con 4 estrellas sobre 5

Great product

Great product. Amazing quality. Recommend product. Why not 5 stars? Had to chase delivery and it kept getting delayed, however, once a concern raised, the response was quick and delivery with 3 weeks of purchase. Therefore, I would say order but do not trust the lead times.

8 de abril de 2026
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Respuesta de Reclaim Nation

Thank you for your honest feedback.
We’re delighted to hear you’re pleased with the quality of the product and truly appreciate your recommendation.
We do apologise for the delays and understand how frustrating that can be, but we’re glad our team responded quickly to resolve it.
Your comments on lead times are really helpful and appreciated. Team RN

Valorada con 5 estrellas sobre 5

Fast delivery at the table is…

Fast delivery at the table is absolutely stunning

8 de abril de 2026
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Respuesta de Reclaim Nation

Thank you for your lovely feedback.
We’re delighted to hear your table arrived quickly and that you’re so pleased with how it looks.
It’s great to know it’s made such a strong impression in your home. Team RN

Valorada con 5 estrellas sobre 5

Brooklyn extendable table excellent choice

Ordering from the website was easy and I was kept informed about the delivery. The table was really well packaged and very easy to assemble on my own with tools included. The delivery driver brought the package into the room where I was going to assemble it.
As others have pointed out, the table is slightly taller than standard, nothing that a cushion on a chair won't solve though.

7 de abril de 2026
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Respuesta de Reclaim Nation

Thank you for your detailed feedback.
We’re delighted to hear the ordering process was easy and that you were kept well informed throughout delivery. It’s great to know the table arrived well packaged and was simple to assemble with everything included. We appreciate your note on the height and are glad it’s an easy adjustment for your setup. Team RN

Valorada con 5 estrellas sobre 5

Excellent customer service and great furniture

Excellent customer service. We had various issues— I entered my postal code incorrectly which created a delivery nightmare; and then one of our furniture pieces arrived damaged— but customer service was super responsive and quick in helping to sort everything out. Furniture is lovely and excellent quality.

7 de abril de 2026
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Respuesta de Reclaim Nation

Thank you for your detailed feedback.
We’re delighted to hear our customer service team was able to quickly resolve the issues and support you throughout.
It’s great to know you’re pleased with the quality of your furniture.
We truly appreciate your patience and understanding. Team RN

Valorada con 5 estrellas sobre 5

QUALITY

A beautiful sideboard that will last for years, so happy with my product & wouldn’t hesitate buying from this company again. Very quick delivery and well packaged.

7 de abril de 2026
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Respuesta de Reclaim Nation

Thank you for your lovely feedback.
We’re delighted to hear you’re so happy with your sideboard and its lasting quality.
It’s great to know delivery was quick and everything arrived well packaged.
We truly appreciate your support and look forward to welcoming you again. Team RN

Valorada con 5 estrellas sobre 5

Exeter Extendable Table

Exeter Extendable Table

Absolutely over the moon with the table. Quality is excellent. Ordering process was easy. Delivery was exactly to schedule.

30 de marzo de 2026
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Respuesta de Reclaim Nation

Thank you for your wonderful feedback.
We’re delighted to hear you’re over the moon with your Exeter Extendable Table and that the quality met your expectations.
It’s great to know the ordering process was smooth and delivery arrived right on schedule. Team RN

Valorada con 5 estrellas sobre 5

London farmhouse table

Bought the London farmhouse table from Reclaim Nation. Not only did they keep hold of my order for >2 months due to delays in moving house but the table looks stunning and great value

30 de marzo de 2026
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Respuesta de Reclaim Nation

Thank you for your wonderful feedback.
We’re delighted to hear you love your London farmhouse table from Reclaim Nation and that it was worth the wait.
It’s great to know the team could accommodate your moving delays and keep everything smooth for you. Team RN

Valorada con 5 estrellas sobre 5

Really good delivery service and the…

Really good delivery service and the bed is great. I was looking for sustainable, wooden furniture and this is just what I wanted. A quality build and looks good. Thank you.

27 de marzo de 2026
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Respuesta de Reclaim Nation

Thank you for your lovely feedback.
We’re delighted to hear you’re pleased with both the delivery service and your new bed.
It’s great to know it meets your expectations for sustainable, wooden furniture with quality and style. Team RN

Valorada con 5 estrellas sobre 5

Table is exactly like picture and as…

Table is exactly like picture and as described. Very sturdy table and looks great in new kitchen. Thanks.

31 de marzo de 2026
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Respuesta de Reclaim Nation

Thank you for your lovely feedback.
We’re delighted to hear the table matched the description perfectly and looks great in your new kitchen.
It’s great to know you’re pleased with its sturdy quality. Team RN

Valorada con 5 estrellas sobre 5

The table arrived on time and was…

The table arrived on time and was reasonably easy to put together with the help of another person and was exactly as described on the website. I am very pleased with it.

31 de marzo de 2026
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Respuesta de Reclaim Nation

Thank you for your lovely feedback.
We’re delighted to hear your table arrived on time and was easy to assemble with a little help.
It’s great to know it matched the description perfectly and that you’re so pleased with it. Team RN

Valorada con 5 estrellas sobre 5

Delivery men were so lovely

Delivery men were so lovely, really helpful and friendly. Table and benches came really fast, and amazing quality! Would definitely recommend.

1 de abril de 2026
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Respuesta de Reclaim Nation

Thank you for your wonderful feedback.
We’re delighted to hear the delivery team were so helpful and friendly during your experience.
It’s great to know your table and benches arrived quickly and that you’re pleased with the quality.
We truly appreciate your recommendation. Team RN

Valorada con 4 estrellas sobre 5

Extendable Brooklyn light table…

Just had our Brooklyn light table delivered with bench and chairs....it is absolutely beautiful. Only reason I havent given 5 stars is because of delivery timescale. We ordered early Jan with what was expected to be a 2 week delivery....it came today (13th April). But it was well worth the wait. Customer service was brilliant with updates so cant fault that either. Would definately recommend.

13 de abril de 2026
Opinión espontánea
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Respuesta de Reclaim Nation

Thank you for your detailed feedback.
We’re delighted to hear you love your Brooklyn Light table, bench and chairs and that it was worth the wait.
We do apologise for the longer delivery timescale, but we’re pleased our customer service kept you well informed throughout.
Your recommendation means a lot to us and is truly appreciated. Team RN

Valorada con 1 estrellas sobre 5

Avoid!! Misleading incorrect timescales 8months!!!

Avoid!!! Ordered a table from here in December 2025. After 3 months with no contact I reached out. They said there was a delay and would be the end of the month March. In April they said the table was due. Finally confirmed 13th July 8 months from first order. I wouldn't trust any timescales they provide!!!

12 de abril de 2026
Opinión espontánea
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Respuesta de Reclaim Nation

Dear Mr Blackie,

We’re very sorry to read your review and fully understand how frustrating the delay must have been.

The timeframe you’ve experienced is not the standard we aim to provide, and we appreciate your patience while we’ve been working through this with you. As discussed, we have offered a gesture of goodwill to reflect the delay.

We will continue to keep you updated directly and work towards resolving this as quickly as possible.

Thank you again for your patience.

The Reclaim Nation Team

Valorada con 5 estrellas sobre 5

Love our Dining Table!

Absolutely love our new dining table - it's a real centrepiece item and we're already looking for another piece of furniture to add to our Reclaim Nation collection. Customer service was excellent - quick replies and good communication.

27 de marzo de 2026
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Respuesta de Reclaim Nation

Thank you for your wonderful feedback.
We’re delighted to hear your dining table has become such a standout centrepiece in your home.
It’s great to know you’re already looking to add more from Reclaim Nation and that our customer service made the experience even better. Team RN

Valorada con 5 estrellas sobre 5

Super smooth and wonderful!

Super smooth and wonderful!

20 de marzo de 2026
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Respuesta de Reclaim Nation

Thank you for your kind feedback.
We’re delighted to hear your experience was smooth and wonderful.
It’s great to know everything went just as it should. Team RN

Valorada con 5 estrellas sobre 5

Looks great, speedy delivery

The table we ordered arrived within 10 days. It was super easy to attach the legs and it looks great in our space.

7 de abril de 2026
Opinión espontánea
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Respuesta de Reclaim Nation

Thank you for your lovely feedback.
We’re delighted to hear your table arrived quickly and was easy to assemble.
It’s great to know it looks perfect in your space. Team RN

Valorada con 5 estrellas sobre 5

Fully recommend

Easy ordering, prompt delivery, quality products

25 de marzo de 2026
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Respuesta de Reclaim Nation

Thank you for your kind feedback.
We’re delighted to hear you found the ordering process easy and the delivery prompt.
It’s great to know you’re pleased with the quality of your product.
Team RN

Valorada con 2 estrellas sobre 5

Disappointing delivery experience and inaccurate product description

I ordered a large piece of furniture from this company, which was advertised as including delivery to a room of choice. Unfortunately, the courier was not aware of this service, which made for a very unpleasant delivery experience. After some back-and-forth — including me stating I would need to return the item as I couldn’t get it upstairs myself — they eventually brought it to the correct room. However, there was little care taken with either my home or the item during this process (although thankfully the item was well packaged).

I contacted the company afterwards and received a quick response with an apology, but it felt quite generic. I also mentioned that a family member was considering ordering the same item, and I was concerned they would run into the same issues.

When I opened the drawers, I discovered they were not as pictured or described on the website — the runners shown were missing. I emailed again and was promptly offered a partial refund, as this is apparently a new design. While I appreciated the quick response, this was disappointing as the product did not match the listing.

Ideally, I would have returned the item, but given the earlier delivery experience and the size of the furniture, I didn’t feel able to deal with the hassle and reluctantly accepted the partial refund.

Overall, while communication was quick, it lacked reassurance and didn’t inspire confidence. Combined with the delivery issues and inaccurate product listing, the experience has left me hesitant to order from them again. As of several days later, the website listing still hasn’t been updated to reflect the actual product being supplied.

3 de abril de 2026
Opinión espontánea
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Respuesta de Reclaim Nation

Hi there,

Thank you for taking the time to share such detailed feedback.

We’re sorry to hear that aspects of your experience did not meet expectations, particularly around the delivery and product details. The delivery service you described is not the standard we aim to provide, and we appreciate you bringing this to our attention. We will be reviewing this with our delivery partners to ensure instructions are clearly understood and followed.

We’re also sorry for the confusion regarding the drawer runners. As mentioned by our team, there has been a design update, however we recognise the importance of ensuring our website accurately reflects the product being supplied. This is something we are continuing to review and update to avoid any further confusion.

We’re pleased to hear our team responded quickly and were able to offer a resolution, but we appreciate your comments around reassurance and overall confidence — this is valuable feedback and something we are actively working to improve.

Thank you again for your feedback. It helps us refine both our products and the service we provide as we continue to grow.

The Reclaim Nation Team

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