What a welcome! Tracy at the Newport store was brilliant. She was very welcoming, knowledgable and very accomadating . We bagged an absolute bargain in the sale and so over the moon with our purchase.... Ver más
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Consulta las opiniones de los clientes
TIM has been absaloutly amazing today, I brought my 92 year old mother in to buy a bed and he was incredible, nothing was too much trouble , he explained about the beds etc , he explained to my m... Ver más
La empresa ha respondido
Nice atmosphere when we came in, Alex Horgan in the Barnstaple branch helped with information and colour choices which was useful. Placed the order and can't wait for delivery. Well done Alex.... Ver más
La empresa ha respondido
Bought a lovely bed from Fw stores Caerphilly Tom and Andrew very helpful will definitely buy from them again, made you feel very welcome thank you Tom Andrew and Paul
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- también en la categoría
- Accesorios para muebles
- Tienda de colchones
- Tienda de mobiliario para salones
- Tienda de muebles para dormitorio
- Tienda de sofás
Escrito por la empresa
FW Homestores is an independent furniture retailer specialising in sofas, dining and bedroom furnishings across the South West and Wales.
Información de contacto
Riverside Road, EX311QN, Barnstaple, Reino Unido
- 01271 323666
- accounts@fwhomestores.co.uk
- www.fwhomestores.co.uk
4,9
Excelente
6 mil opiniones
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Ha contestado el 100% de las opiniones negativas
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Helpful knowledgeable and friendly…
Helpful knowledgeable and friendly staff, allowed us time to make up our minds on the purchase. Explained delivery time may be affected by Christmas period.
7 de octubre de 2026
Opinión espontánea
We were looking for a 3-piece suite at…
We were looking for a 3-piece suite at your Barnstaple Store. There was a very good selection and, with the assistance of Martin who was there to advise when we needed him - but not pushy, we chose and ordered a Michigan Suite. A Five Star experience
7 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
Five stars is wonderful to hear! The selection in our Barnstaple store clearly gave you plenty of choice, and it’s great that Martin was on hand with helpful advice while giving you the space to decide. We hope you love your new Michigan Suite and really appreciate you choosing FW. Team FW Homestores
Bought a lovely bed from Fw stores…
Bought a lovely bed from Fw stores Caerphilly Tom and Andrew very helpful will definitely buy from them again, made you feel very welcome thank you Tom Andrew and Paul
7 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
A lovely bed and a warm welcome sounds like a great shopping experience! It’s fantastic to hear Tom and Andrew were so helpful and that you felt well looked after at our Caerphilly store. We’ll make sure your thanks reach Tom, Andrew and Paul too. We really appreciate your support and look forward to seeing you again. Team FW Homestores
Visited the Barnstaple store
Visited the Barnstaple store, to look at mattresses. Martin was very knowledgeable and helpful. We purchased a mattress and had free delivery scheduled for three days later. Excellent service😀
6 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
Mattress shopping can be a big decision, so it’s great to hear Martin’s knowledge and helpful advice made things easier. We’re glad you were able to arrange free delivery so quickly, with your new mattress scheduled just three days later. Thank you for choosing our Barnstaple store and for sharing your experience. Team FW Homestores
Ryan was helpful - yes
Ryan was very helpful, and not at all pushy.
We negotiated the best deal he could give
Ive shopped with the store on a few occasions and would definitely visit again
6 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
It’s always lovely to welcome back a returning customer, so hearing you’ll visit us again means a lot. Ryan clearly made the experience comfortable with his helpful, no-pressure approach, while working hard to get you the best deal possible. Thank you for continuing to shop with us and for sharing your recommendation. Team FW Homestores
I love using this store
I love using this store, every one is so friendly and helpful. Martin helped me order my new furniture today and he was very helpful and I would recommend this store to anyone who is looking to buy furniture. It’s all lovely stuff in there and I will continue to use it.
5 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
It’s wonderful to hear how much you enjoy shopping with us and that our team always makes you feel welcome. Martin sounds like he was a great help in arranging your new furniture, and we’re pleased he made the process easy for you. Your continued support and recommendation mean so much to us. Thank you for choosing FW time and time again — we look forward to seeing you again.
Team FW Homestores
A great store with a variety of good…
A great store at barnstaple with a variety of good quality furniture.Friendly and helpful staff, Martin went above and beyond when making the decision of what sofa to buy. Would definitely recommend this company!
5 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
It’s lovely to hear you enjoyed your visit to our Barnstaple store and found plenty of good-quality furniture to choose from. Martin will be delighted to know his extra care and guidance helped you feel confident about your sofa choice. Thank you for the recommendation and for taking the time to share such kind feedback.
Team FW Homestores
Repurchase few things such as sofa…
Repurchase few things such as sofa dining chairs beds at the help of one of the staff member name Tracy and thank you. Good quality
5 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
Thank you for coming back to FW for more of your furniture. It’s lovely to hear Tracy was there to help you choose your sofas, dining chairs and beds, and that you’re pleased with the quality too. We really appreciate your continued support and will make sure Tracy sees your kind words. Team FW Homestores
Purchased a leather 3 piece in the…
Purchased a leather 3 piece in the Caerphilly store. Our sales rep Tom was very friendly and very helpful. I would highly recommend others to the store.
5 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
A leather three-piece is a lovely choice, and we’re pleased Tom made your visit to our Caerphilly store such a positive one. His friendly and helpful approach clearly made the whole experience easy and enjoyable. Thank you for recommending FW to others — we really appreciate your support. Team FW Homestores
Great store with very caring staff
Ryan was extremely helpful and friendly. The service was very good. The value is superb. The shop is very well laid out with all prices clearly marked. Will definitely come back again
3 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
We’re really pleased to hear Ryan was so helpful and friendly and that you received such good service. It’s great to know you felt the value was superb and found the store easy to browse, with everything clearly laid out and priced. We really appreciate you planning to come back again. Thanks for choosing FW and for sharing your feedback. Team FW Homestores
After a courteous welcome at the…
After a courteous welcome at the Barnstaple store we were allowed to browse without any pressure, but when we required assistance from Alex it was knowledgeable and appreciated.
4 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
We’re delighted to hear you received such a warm welcome at our Barnstaple store and were given the freedom to browse at your own pace. It’s lovely to know Alex was on hand with helpful and knowledgeable advice when you needed it. We’ll be sure to pass your kind words on to Alex. Thank you for choosing FW and for sharing your experience. Team FW Homestores
Nice atmosphere when we came in
Nice atmosphere when we came in, Alex Horgan in the Barnstaple branch helped with information and colour choices which was useful.
Placed the order and can't wait for delivery.
Well done Alex.
Nic and Kelly Brayley
4 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
We’re really pleased to hear you enjoyed the atmosphere in our Barnstaple store. It’s great to know Alex Horgan was able to help with the information and colour choices and make things easier when placing your order. We hope everything arrives smoothly and you love your new furniture. Thank you for choosing FW. Team FW Homestores
Fantastic store and excellent service
Kenny from the Newport store went above and beyond to help me today. Exceptional service, not pushy at all just extremely helpful and knowledgeable. Was able to purchase a lovely two seater sofa at a brilliant price. Thanks Kenny!!
4 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
We’re so pleased to hear Kenny went above and beyond during your visit to our Newport store. It’s lovely to know his friendly, knowledgeable approach helped you feel comfortable without any pressure. We’re delighted you found a lovely two seater sofa at such a brilliant price. We’ll be sure to pass your kind words on to Kenny — thank you for choosing FW. Team FW Homestores
Our sales man Paul was very…
Our sales man Paul was very knowledgeable and friendly and he was keen to find us the best price for our budget. I will recommend to my family and friends to come and see Paul.
4 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
We’re delighted to hear Paul was so friendly and knowledgeable during your visit. It’s great to know he took the time to understand your budget and help you find the best price. Your recommendation to family and friends really means a lot to us. We’ll be sure to pass your kind words on to Paul — thank you for choosing FW! Team FW Homestores
We have recently purchased 2 sofas from…
We have recently purchased 2 sofas from the Newport store. Kenny looked after us so well. He was very informative & made the experience really enjoyable. We are so pleased & would recommend to everyone.
4 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
We’re really pleased to hear Kenny looked after you so well during your visit to our Newport store. It’s lovely to know his informative and friendly approach made choosing your two sofas such an enjoyable experience. We’re delighted you’re so pleased with your purchases and really appreciate your recommendation. We’ll make sure Kenny sees your kind words. Team FW Homestores
Kenny was very attentive
Kenny was very attentive, most helpful and had a friendly no pressure sales approach!! Worked out a deal for us and the complimentary coffee was a nice touch. We’ll be back!
4 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
We’re so pleased to hear Kenny made your visit such a relaxed and enjoyable experience. It’s great to know his attentive, helpful and no-pressure approach made a difference, and that he was able to work out a great deal for you. We’re glad you enjoyed the complimentary coffee too! We look forward to welcoming you back soon. Team FW Homestores
Paul in Caerphilly branch FW very helpful
Paul in Caerphilly branch proved very helpful and patient. Very satisfied with my purchase experience
4 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
We’re really pleased to hear Paul made your visit to our Caerphilly branch such a positive experience. It’s lovely to know his patience and helpful approach made buying your furniture easy and enjoyable. We’re delighted you’re so satisfied with your purchase and appreciate you taking the time to share your feedback. Thank you for choosing FW. Team FW Homestores
Sofa purchase
Ryan was absolutely amazing in making sure we get the right purchase for our family. Friendly and welcoming and not at all pushy. Thank you!!!
4 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
We’re delighted to hear Ryan made your visit such a positive experience. It’s wonderful to know he took the time to make sure you found the right choice for your family, while keeping things friendly and completely pressure-free. We’ll be sure to pass your lovely comments on to Ryan. Thank you for choosing FW. Team FW Homestores
Fantastic service
Fantastic service, Tim helped us through the range so we walked away with the sofa we loved after 2 years of looking. Thanks Tim
3 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
We’re so pleased to hear Tim helped you find the sofa you’d been looking for after two years of searching! It’s great to know his guidance through the range helped you feel confident in your choice. We hope you absolutely love your new sofa and enjoy it for years to come. We’ll make sure Tim sees your lovely feedback. Team FW Homestores
Lovely sofa!
Been everywhere to look for a sofa and couldn’t find nothing comfy or one we liked. Came to FW and all the salespeople were very friendly and good with information. We had interaction and bought from Ryan. He was very friendly and helpful and gave us a nice discount. Thank you. We will look forward to having our new sofa. Diolch Ryan!
3 de octubre de 2026
Opinión espontánea
Respuesta de FW Homestores
We’re delighted you found the right sofa after looking around, and that everyone at FW made you feel so welcome. It’s lovely to hear Ryan was friendly, helpful and able to get you a great deal too. We hope you love your new sofa when it arrives and really appreciate your kind words. Diolch yn fawr for choosing FW. Team FW Homestores
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