I like companies that are easy to deal with and in the case of Recognise Bank easy to set up a fixed rate savings account with them. They were on the Martin Lewis Money Saving Expert site which adde... Ver más
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Consulta las opiniones de los clientes
Setup a second 1 year fixed saver offering excellent interest rate after having good online experience with the first one. Needed to make call to Caroline to make an adjustment and the whole process w... Ver más
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I opened an account last week. Then the paperwork and code to verify my bank account arrived. Followed the steps. Opened another account around 15 minutes later and all went through within the hour ev... Ver más
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I am already a customer and have been very satisfied with the efficiency and contact at Recognise, as well as their good savings rates. Being able to speak to helpful customer service people is a hu... Ver más
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Información sobre la empresa
- Servicios bancarios
- también en la categoría
- Banco de ahorros
- Institución financiera
Escrito por la empresa
Recognise Bank was founded in 2017 by experienced business owners who recognised the disconnect between traditional business banking and the needs of modern SMEs. We were frustrated with the lack of understanding, certainty and flexibility offered within the industry. In short, we believed that we could build a better bank. And so, we did. We received our banking licence in 2021 and quickly grew our community of loyal business and personal customers, with the help of our dedicated, diverse, and expert team. Recognising our customers is at the heart of what we do. Today, our hard work and customer centricity is demonstrated by our excellent rating on Trustpilot. We offer a range award-winning, secure FSCS protected savings accounts with competitive interest rates for individuals and businesses alike. Recognise Bank is authorised by the Prudential Regulatory Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority (PRA). Our eligible saving products are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 for individuals and businesses and £170,000 for joint accounts. We also offer a range of specialist lending products, and we aim to be as flexible as possible with all of our offerings and services, no matter what your business needs. It’s why our customers, brokers and partners love working with us.
Información de contacto
6a Austin Friars, EC2N 2HA, London, Reino Unido
- 0345 872 7888
- support@recognisesavings.co.uk
- recognisebank.co.uk
4,8
Excelente
955 opiniones
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Respuesta de Recognise Bank
Hi Philip, thank you for sharing your experience. We’re glad to hear you were pleased with our interest rate and appreciate you taking the time to recommend us!
Easy to set up online and a good rate…
Easy to set up online and a good rate of interest compared to high street banks
19 de junio de 2026
Respuesta de Recognise Bank
Hi Paul, thank you for your review. We are glad to hear that you found the online setup simple and our rates competitive. We appreciate you taking the time to share your experience.
Respuesta de Recognise Bank
Hi Rob, thank you for giving us your updated review. We appreciate you taking the time to provide your feedback.
Easy to use the app
1 de junio de 2026
Respuesta de Recognise Bank
Hi Susan, thank you for your review. We’re glad to hear that you found the app easy to use and appreciate you taking the time to share your experience.
Application process was straightforward
13 de abril de 2026
Respuesta de Recognise Bank
Hi Mohammed, thank you for your review. We’re glad to hear the application process felt simple and easy to complete. We appreciate you taking the time to share your experience.
Very good and efficient service.
5 de junio de 2026
Respuesta de Recognise Bank
Hi Sandria, thank you for taking the time to provide your review. We’re glad to hear you’ve had a very good and efficient service and that your experience was so positive.
Very helpful and friendly staff on the…
Very helpful and friendly staff on the telephones.
5 de junio de 2026
Respuesta de Recognise Bank
Hi, thank you for sharing your experience.
We’re really pleased to hear you found our team helpful and friendly on the phone - it means a lot to us!
Very helpful with any questions
Very helpful with any questions. You receive an email within five minutes of any deposits made. I would definitely recommend.
1 de junio de 2026
Respuesta de Recognise Bank
Hi Michael, we’re pleased to hear you found everything helpful and that the deposit notifications are quick. We really appreciate your recommendation!
Respuesta de Recognise Bank
Hi Chris, thank you for sharing your experience. We’re delighted to hear that everything was set up quickly and that you were kept well informed throughout the process.
Easy account opening online!
I was able to open the account online with great ease.
21 de mayo de 2026
Respuesta de Recognise Bank
Hi Susan, thank you for taking the time to share your feedback. We are glad to hear that your account opening was so positive. If you need anything further, please do not hesitate to get in touch.
Easy to set account up and lots of…
Easy to set account up and lots of correspondence at each stage.
I would recommend.
2 de junio de 2026
Respuesta de Recognise Bank
Hi Peter, thank you for sharing your experience. We are pleased to hear that you found the account setup straightforward and appreciated the updates throughout the process. Thank you for your recommendation.
Excellent information and very easy to…
Excellent information and very easy to set up an account
4 de junio de 2026
Respuesta de Recognise Bank
Hi Clark, thank you for taking the time to share your experience. We are delighted to hear that you found the information clear and the account opening process easy.
Easy to open joint account
Easy to open joint account. ID information handled quickly and easily.
29 de mayo de 2026
Respuesta de Recognise Bank
Hi Janet, thank you for taking the time to share your feedback. We are pleased to hear that your account opening was straightforward and you felt things were handled efficiently. We appreciate you sharing your experience.
Respuesta de Recognise Bank
Hi, thank you for sharing your experience. We are pleased to hear that you found out service easy to use and had a positive experience.
Respuesta de Recognise Bank
Hi, thank you for sharing your feedback. We have been trying to contact you to find out further information about your review and how we can improve. Our phone number is 0345 872 7888 and our phone lines are open Monday to Friday, 9:00am–5:00pm. Thanks again for taking the time to share your experience with us.
Savings account interest rate is good (…
Savings account interest rate is good ( 1 year fix) and account set up process was straightforward and smooth.
1 de junio de 2026
Respuesta de Recognise Bank
Hi, thank you for your positive review. We’re delighted to hear that you were happy with our rates and found the account setup process straightforward. We appreciate you taking the time to share your experience.
Mainly the person I needed to…
Mainly the person I needed to telephone. She was patient and clear.
2 de junio de 2026
Respuesta de Recognise Bank
Hi Kay, thank you for your positive review. We are pleased that our team were able to help and appreciate you taking the time to share your experience.
Easy to contact
Easy to contact, spoke to a human very quickly without having to listen to music for ages!, very helpful and efficient. Easy to open account. Great interest rates
9 de junio de 2026
Respuesta de Recognise Bank
Hi Sarah, thank you for sharing your experience. We are pleased to hear that our team was able to assist you promptly and that your experience was both efficient and positive. We appreciate your feedback.
Respuesta de Recognise Bank
Hi Christine, thank you for sharing your feedback. We are pleased that you found our website easy to navigate and the account opening instructions clear and informative.
A Cautionary Tale - Bad Experience
A word of warning to prospective customers of this so called "Bank".
I tried to open a one year fixed saver only to receive multiple conflicting emails about how to deposit funds i.e, the Reference was "Application Number" in the first email and the "Account number" in the second email.
Given this and the fact that the actual Account No / Sort code given was listed as Clear Bank LTD and NOT Recognise Bank, red warning signs were going off. The whole thing seemed suspicious and amateurish.
I decided to fire off an email to the support team in order to assuage my fears that this might be a scam. To say the response was wholly insufficient would be an understatement. They didn't even address my concerns at all.
After such a poor experience, trusting my savings with them is unthinkable. Would not recommend dealing with this company at all.
8 de junio de 2026
Opinión espontánea
Respuesta de Recognise Bank
Hi Ben, thank you for your feedback, and we’re sorry to hear about your concerns.
To clarify, the different references provided in our emails are intentional. Before your account is fully opened, funding can be made using your application reference. Once the account is live, you’re then asked to use your account number. Both references are valid and would successfully credit your account.
Regarding ClearBank, this is our clearing bank partner and is used to process payments securely. This is referenced in our FAQs to help explain why their details appear when making transfers.
We’re sorry that our earlier response didn’t fully address your concerns, and we appreciate your feedback on this.
If you’d like to discuss things further, please contact us on 0345 872 7888 (Monday to Friday, 9:00am–5:00pm), where we’d be happy to help.
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