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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic price, awesome service, excellent product, all arrived quickly and is installed as grandpa's PC and he is very happy and so am I. I'll definitely will be back for more. I highly recommend... Ver más

Valorada con 5 estrellas sobre 5

Ordered a couple of hard drives. They arrived very well packaged up. Drives report as healthy, as advertised. More than happy to save existing hardware from landfill instead of buying new.

Valorada con 3 estrellas sobre 5

The phone turned up wrapped in bubble wrap with no charger, not what I was expecting, also used dpd for delivery who didn't even try to deliver to my front door, sent a pic of back gate then dropped t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

great prices, good to almost instant comunication, i need a new hard drive and thinking about one of their great laptops again good price up spec'ed laptop. the items came really well wrapped as you'd... Ver más

Información sobre la empresa

  1. Tienda de informática

Escrito por la empresa

At Recommerce IT sustainability is fundamental to our ethos. We are a UK ecommerce business, refurbishing, reusing and recycling IT equipment, such as laptops, desktops and monitors. Our green credentials are crucial to the way we conduct our business responsibly and sustainably. In our approach to sustainability, we play our part by getting the maximum life out of all existing IT equipment that still has many good years left in it.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

117 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

NIce reconditioned laptop at a great price

The reconditioned laptop is tidy and works well. It's great that it has a new lease of life!

There was an issue with the battery on the laptop not charging. I emailed, had a reply the same day, and a new battery was in the post, which fixed the problem

5 de enero de 2026
Valorada con 5 estrellas sobre 5

great prices for IT, hard drives, laptops etc

great prices, good to almost instant comunication, i need a new hard drive and thinking about one of their great laptops again good price up spec'ed laptop. the items came really well wrapped as you'd expect for HDD's, my only confusion was i ordered it between xmas and NY i missed the sigh saying it was closed then. but i still got a reply as to when to expect my del wow. and the other desiding factor was it was recommerced kind of recycled like new, the drive was empty and partitioned im much pleased now i need some other items thanks guys most impressed..

5 de enero de 2026
Valorada con 1 estrellas sobre 5

I ordered a 3 Year guarantee in…

I ordered a 3 Year guarantee in December and dutifully paid the £30 plus postage of £5.50 for postage. Unfortunately they never post out guarantees but keep it on there computer system without any documentation being sent . Their response was the computer always charged £5.50 for all orders under £50.00. It was my fault for not paying out more when buying the computer. They carry on telling me by email that the 2year and 3 year of the guarantee need to be taken up as if they have no record. The gentleman at the other end of phone call told me he had more important work to do than deal with the problem. Quick enough to take your money and try to squeeze you for more than being up front about their problems and as such I will have to hope nothing goes wrong for the next three years without documentation. Also I was told that I was Lucky that the battery which they did not include in refurbishment if it worked for up to 3 hours not being charged.

6 de enero de 2026
Opinión espontánea
Logotipo de Recommerceit

Respuesta de Recommerceit

Hi Andrew,

It was myself, Oliver, who spoke to you yesterday. During that call you threatened to contact the BBC and accused me of acting fraudulently, which I found unnecessary and disappointing.

As discussed, once the order value dropped below our £50 free-shipping threshold, the system automatically applied the standard £5.50 delivery charge. I acknowledged this issue at the time and offered to refund the delivery charge in full. As this did not appear to be acceptable, I instead refunded the full cost of the extended warranty.

I’m pleased to hear that you’re happy with the laptop itself and that the battery is holding an excellent charge. Given this, and that a full refund for the warranty has already been processed, I’m not clear what further resolution you were seeking.

If you have any genuine technical issues with the machine, we’re always happy to help. Otherwise, I believe this matter is now resolved.

Valorada con 1 estrellas sobre 5

My parcel was delivered to your…

My parcel was delivered to your warehouse on 2 December. I have received no communication from your side whatsoever.
I want my laptop returned immediately. The lack of updates and support is unacceptable and highly unprofessional.

2 de diciembre de 2025
Opinión espontánea
Logotipo de Recommerceit

Respuesta de Recommerceit

Hi please can you share the tracking number so we can check that for you? On the 7th Jan i still not had any response no email or phone call it will be difficult for me to assist you in this matter without further information. Please call in so we can help you 01619281144

Valorada con 3 estrellas sobre 5

The phone turned up wrapped in bubble…

The phone turned up wrapped in bubble wrap with no charger, not what I was expecting, also used dpd for delivery who didn't even try to deliver to my front door, sent a pic of back gate then dropped to a shop for me to collect.as a disabled person with no immune system this puts me at risk which is why I pay for postage when Click and collect is free postage isnt. Tracking wasn't great either

26 de noviembre de 2025
Logotipo de Recommerceit

Respuesta de Recommerceit

Hi Christine,

Sorry the DPD driver missed you and redirected the parcel to your local shop — unfortunately that part is outside our control. You were sent the tracking number as soon as the item was dispatched so you could follow the delivery.

Just to confirm, the listing was for the phone only, and didn’t include a charger. We also wrapped the item in bubble wrap to ensure it was protected in transit.

If there’s anything else you need, just let us know.

Valorada con 3 estrellas sobre 5

Quality Dell kit but flat BIOS battery

Good quality Dell monitor and Optiplex micro form factor PC. Very quick delivery. Only 3 stars as there was a sticky residue on the front panel (maybe a sticker was over the front USB ports?) and, of more concern, I had to change the BIOS battery as the PC wasn’t retaining the time and day.

22 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent. Would recommend.

This is the first time I’ve bought a reconditioned device and I’m very pleased with it. It was delivered quickly and although the condition was described as ‘fair’ there were only minor scratches on the outside of the laptop. I specifically wanted a touchscreen and a new one would’ve been out of my budget so this is perfect and great value for money. It also makes me feel good that I’m helping the environment by buying a perfectly good used laptop. I recommend Recommerceit.

26 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience. First time buying a reconditioned computer and was a bit nervous. So pleased with what we got. 10 yr old sons first computer and he's over the moon with it. Never off the thing! All in excellent condition and packaged really well. Will definitely go to these guys again when the other 3 kids need a comp. Thanks!

4 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lenovo P330

Excellent range of used items at great prices. Easy to order and delivery was really quick. Worked straight out of the box, easy to set up. Overall, really pleased with the service and product from Recommerceit.

25 de octubre de 2025
Opinión espontánea

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