I bought a pre-owned laptop which was described to have a small defect. However, there were no images available to understand the extent of the problem. I bought the product from Recommerceit and real... Ver más
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I bought a pre-owned laptop which was described to have a small defect. However, there were no images available to understand the extent of the problem. I bought the product from Recommerceit and real... Ver más
La empresa ha respondido
I purchased a couple of laptops for my kids about 6 months ago, both arrived in pristine condition. One of them recently developed a minor fault, a troublesome cooling fan not responding properly. F... Ver más
I have just made my second purchase from recommerceIT to replace HDDs in my NAS device at home. Having been stung by cheap foreign drives pertaining to be something they are not, I'm so glad I've fo... Ver más
great prices, good to almost instant comunication, i need a new hard drive and thinking about one of their great laptops again good price up spec'ed laptop. the items came really well wrapped as you'd... Ver más
At Recommerce IT sustainability is fundamental to our ethos. We are a UK ecommerce business, refurbishing, reusing and recycling IT equipment, such as laptops, desktops and monitors. Our green credentials are crucial to the way we conduct our business responsibly and sustainably. In our approach to sustainability, we play our part by getting the maximum life out of all existing IT equipment that still has many good years left in it.
Unit G Lyon Ind Est Atlantic Street Altrincham, WA14 5DH, Manchester , Reino Unido
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Purchased a Lenovo Thinkpad. Works perfectly and a great price. Thank you!
Laptop came on time and in very good condition. No problems so far
The device was shipped very quickly and was very good value and arrived in excellent condition. I received excellent customer support and service throughout and I am enjoying my purchase
Fast delivery and a reasonable price, I would definitely use this Company again for future products.😊😊
Excellent items & service with seriously good packaging of vulnerable goods
Very easy to order, great products and even better after sales service.
I’ve now had two laptops from them and both are great.
DK
Really impressed with the price and quality of the items I bought, workstation and monitor. Will use this company again in the future - their communication was great, shipping was fast.
Great price, laptop exactly as described in terms of condition. Can't fault the products or the service. Thank you
Really good deal on a quality machine, first and foremost. Great communications when rectifying something, which was handled swiftly and efficiently. Overall really good experience, would recommend.
The products are top notch at amazing prices. I think I received a better refurbished laptop at an amazing price as opposed to paying at least double for something that isn't as high quality. Battery life was also much better than anticipated. With RAM costs increasing this year I think everyone should look into buying refurbished this year.
The reconditioned laptop is tidy and works well. It's great that it has a new lease of life!
There was an issue with the battery on the laptop not charging. I emailed, had a reply the same day, and a new battery was in the post, which fixed the problem
great prices, good to almost instant comunication, i need a new hard drive and thinking about one of their great laptops again good price up spec'ed laptop. the items came really well wrapped as you'd expect for HDD's, my only confusion was i ordered it between xmas and NY i missed the sigh saying it was closed then. but i still got a reply as to when to expect my del wow. and the other desiding factor was it was recommerced kind of recycled like new, the drive was empty and partitioned im much pleased now i need some other items thanks guys most impressed..
Excellent laptop fast delivery I highly recommend them top star's

Respuesta de Recommerceit
I ordered a 3 Year guarantee in December and dutifully paid the £30 plus postage of £5.50 for postage. Unfortunately they never post out guarantees but keep it on there computer system without any documentation being sent . Their response was the computer always charged £5.50 for all orders under £50.00. It was my fault for not paying out more when buying the computer. They carry on telling me by email that the 2year and 3 year of the guarantee need to be taken up as if they have no record. The gentleman at the other end of phone call told me he had more important work to do than deal with the problem. Quick enough to take your money and try to squeeze you for more than being up front about their problems and as such I will have to hope nothing goes wrong for the next three years without documentation. Also I was told that I was Lucky that the battery which they did not include in refurbishment if it worked for up to 3 hours not being charged.

Respuesta de Recommerceit
Great service fast delivery and great product
My parcel was delivered to your warehouse on 2 December. I have received no communication from your side whatsoever.
I want my laptop returned immediately. The lack of updates and support is unacceptable and highly unprofessional.

Respuesta de Recommerceit
Fantastic product and customer service. The quality of the laptop was excellent, there was not a mark on it. Delivery was very quick and communication clear and accurate. I would definitely recommend.
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