Recommerceit Opiniones 

150
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I bought a pre-owned laptop which was described to have a small defect. However, there were no images available to understand the extent of the problem. I bought the product from Recommerceit and real... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I purchased a couple of laptops for my kids about 6 months ago, both arrived in pristine condition. One of them recently developed a minor fault, a troublesome cooling fan not responding properly. F... Ver más

Valorada con 5 estrellas sobre 5

I have just made my second purchase from recommerceIT to replace HDDs in my NAS device at home. Having been stung by cheap foreign drives pertaining to be something they are not, I'm so glad I've fo... Ver más

Valorada con 5 estrellas sobre 5

great prices, good to almost instant comunication, i need a new hard drive and thinking about one of their great laptops again good price up spec'ed laptop. the items came really well wrapped as you'd... Ver más

Información sobre la empresa

  1. Tienda de informática

Escrito por la empresa

At Recommerce IT sustainability is fundamental to our ethos. We are a UK ecommerce business, refurbishing, reusing and recycling IT equipment, such as laptops, desktops and monitors. Our green credentials are crucial to the way we conduct our business responsibly and sustainably. In our approach to sustainability, we play our part by getting the maximum life out of all existing IT equipment that still has many good years left in it.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

150 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(150)

78 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very good

The device was shipped very quickly and was very good value and arrived in excellent condition. I received excellent customer support and service throughout and I am enjoying my purchase

13 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really impressed with the price and…

Really impressed with the price and quality of the items I bought, workstation and monitor. Will use this company again in the future - their communication was great, shipping was fast.

10 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great value

Great price, laptop exactly as described in terms of condition. Can't fault the products or the service. Thank you

7 de enero de 2026
Valorada con 5 estrellas sobre 5

Great deal, easy to order.

Really good deal on a quality machine, first and foremost. Great communications when rectifying something, which was handled swiftly and efficiently. Overall really good experience, would recommend.

6 de enero de 2026
Valorada con 5 estrellas sobre 5

Top quality refurbished products at even better prices

The products are top notch at amazing prices. I think I received a better refurbished laptop at an amazing price as opposed to paying at least double for something that isn't as high quality. Battery life was also much better than anticipated. With RAM costs increasing this year I think everyone should look into buying refurbished this year.

5 de enero de 2026
Valorada con 5 estrellas sobre 5

NIce reconditioned laptop at a great price

The reconditioned laptop is tidy and works well. It's great that it has a new lease of life!

There was an issue with the battery on the laptop not charging. I emailed, had a reply the same day, and a new battery was in the post, which fixed the problem

5 de enero de 2026
Valorada con 5 estrellas sobre 5

great prices for IT, hard drives, laptops etc

great prices, good to almost instant comunication, i need a new hard drive and thinking about one of their great laptops again good price up spec'ed laptop. the items came really well wrapped as you'd expect for HDD's, my only confusion was i ordered it between xmas and NY i missed the sigh saying it was closed then. but i still got a reply as to when to expect my del wow. and the other desiding factor was it was recommerced kind of recycled like new, the drive was empty and partitioned im much pleased now i need some other items thanks guys most impressed..

5 de enero de 2026
Valorada con 1 estrellas sobre 5

I ordered a 3 Year guarantee in…

I ordered a 3 Year guarantee in December and dutifully paid the £30 plus postage of £5.50 for postage. Unfortunately they never post out guarantees but keep it on there computer system without any documentation being sent . Their response was the computer always charged £5.50 for all orders under £50.00. It was my fault for not paying out more when buying the computer. They carry on telling me by email that the 2year and 3 year of the guarantee need to be taken up as if they have no record. The gentleman at the other end of phone call told me he had more important work to do than deal with the problem. Quick enough to take your money and try to squeeze you for more than being up front about their problems and as such I will have to hope nothing goes wrong for the next three years without documentation. Also I was told that I was Lucky that the battery which they did not include in refurbishment if it worked for up to 3 hours not being charged.

6 de enero de 2026
Opinión espontánea
Logotipo de Recommerceit

Respuesta de Recommerceit

Hi Andrew,

It was myself, Oliver, who spoke to you yesterday. During that call you threatened to contact the BBC and accused me of acting fraudulently, which I found unnecessary and disappointing.

As discussed, once the order value dropped below our £50 free-shipping threshold, the system automatically applied the standard £5.50 delivery charge. I acknowledged this issue at the time and offered to refund the delivery charge in full. As this did not appear to be acceptable, I instead refunded the full cost of the extended warranty.

I’m pleased to hear that you’re happy with the laptop itself and that the battery is holding an excellent charge. Given this, and that a full refund for the warranty has already been processed, I’m not clear what further resolution you were seeking.

If you have any genuine technical issues with the machine, we’re always happy to help. Otherwise, I believe this matter is now resolved.

Valorada con 1 estrellas sobre 5

My parcel was delivered to your…

My parcel was delivered to your warehouse on 2 December. I have received no communication from your side whatsoever.
I want my laptop returned immediately. The lack of updates and support is unacceptable and highly unprofessional.

2 de diciembre de 2025
Opinión espontánea
Logotipo de Recommerceit

Respuesta de Recommerceit

Hi please can you share the tracking number so we can check that for you? On the 7th Jan i still not had any response no email or phone call it will be difficult for me to assist you in this matter without further information. Please call in so we can help you 01619281144

Valorada con 5 estrellas sobre 5

Fantastic product and customer service

Fantastic product and customer service. The quality of the laptop was excellent, there was not a mark on it. Delivery was very quick and communication clear and accurate. I would definitely recommend.

1 de diciembre de 2025

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