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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Margaret Crausby explained the fee structure transparently to me at all points, and was professional and friendly. She kept me informed of next steps and her expertise was invaluable in obtaining a ve... Ver más

Valorada con 3 estrellas sobre 5

Wouldn’t use again. The claim took well over a year to settle. Had absolutely hardly any communication unless they wanted information. No updates, no advice what was happening or next steps etc. When... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the 1st contact and all the way through to resolution, we received genuine care and empathy with our situation. Robert kept in regular contact with me which included emails, telephone calls and c... Ver más

Valorada con 5 estrellas sobre 5

Recovery assist have been amazing. Jayne Donohue was dealing with my case I left everything with her and had no worries at all as she dealt with everything, any queries i had she would explain everyth... Ver más

Información sobre la empresa

  1. Servicios jurídicos y gubernamentales

Información proporcionada por diversas fuentes externas

We are here to help you recover maximum compensation for your personal injury claim We put YOU first and we guarantee that you will not be disappointed. We want you to have the best experience with us and we want you to come back to us and become our Client Champion and recommend us to all your friends and family. We could tell you about how many people we have already helped and the thousands of pounds we have secured in compensation but why not see for yourself. We offer outstanding legal expertise in the compensation recovery field. Our team is made up of high quality experienced lawyers who do not use fancy jargon; they are approachable, straight talking, keeping you informed and getting things done quickly without fuss.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

89 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,7

Todas las opiniones

(89)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service and result…

Margaret Crausby explained the fee structure transparently to me at all points, and was professional and friendly. She kept me informed of next steps and her expertise was invaluable in obtaining a very satisfactory conclusion to our case, saving me having to go to court to prove my claim. I would heartily recomend this company. Thank you Margaret

19 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend using Recoveryassist

Highly recommend using Recoveryassist, my first time going thorough personal injury claim I felt the whole process was handled perfectly, great communication and Information provided throughout!

Thanks to Jayne

17 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant firm

Recovery assist were brilliant at helping me with my claim. This is the second time I've used them and they've been great both times. A big thank you to Jayne who was so helpful and kept me updated throughout the entire process.

3 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Claims made easier

I certainly found it easier to provide the information required this time, and Christopher was very helpful in assisting me , its still quite scary when im going through this. The process did seem more straight forward, and i think the more times you go through this process the easier it may get.
Thank you to Christopher and racovery assist helping my claim to a success

26 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Margaret was amazing couldn’t recommend…

Margaret was amazing couldn’t recommend her enough ! Smashed it and got our money what we was owed ! Justice was served ! Thankyou you’ve been amazing n

24 de marzo de 2025
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Respuesta de Recoveryassist

Thank you for the feedback Amy, its a shame that we had to become involved to get your insurers to stand on for the insurance theft claim. At least now you can replace the Quad bike !!!

Valorada con 5 estrellas sobre 5

5 Star advice

Margaret is very professional with a easy manner and gave me informative and helpful advice.

28 de febrero de 2025
Valorada con 5 estrellas sobre 5

Very speedy and informative response…

Very speedy and informative response from Margaret. Although Autoassist were not going to be able to help in our specific scenario, Margaret provided us with help and information about what we could do next instead, by approaching the ombudsman free of charge. This illustrated to us that they were a company that follows best practice.

11 de diciembre de 2024
Valorada con 2 estrellas sobre 5

The whole process just took way too…

The whole process just took way too long and the amount of bank statements needed was a joke especially when i was completely at non fault

24 de octubre de 2024
Opinión espontánea
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Respuesta de Recoveryassist

Thank you for taking the time to share your feedback.

We are genuinely sorry to hear that your experience didn’t meet your expectations.

We understand that waiting for a claim to be resolved can be frustrating. We always strive to reach the best possible outcome for our clients and sometimes the process can be lengthy. Certain legal requirements, like disclosure of relevant documents and information are essential to build a strong case and ensure your interests are fully protected, particularly when these requirements are set down by the Courts. We understand that this can feel burdensome, and we aim to support our clients at every stage to make it as seamless as possible.

If you would like to discuss this further, please feel free to reach out directly. We value the trust our clients place in us and are committed to ensuring a positive experience for each one.

Thank you again for your feedback and for allowing us to represent you.
Margaret Crausby 0161 762 4949

Valorada con 1 estrellas sobre 5

One of the worst companies I have ever…

One of the worst companies I have ever dealt with. Couldn't even get negotiate a replacement child seat after a non fault accident. They will definitely make more from you than you will receive for losses.

9 de agosto de 2024
Opinión espontánea
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Respuesta de Recoveryassist

Good afternoon,

I was sorry to read this review. Unfortunately I am struggling find any details on our system. We do have a matter from 2019, if you could provide me with your telephone number I can call you to discuss further?
You can email me margaret@recoveryassist.co.uk or if you'd prefer to call me, the number is 0161 762 4949. I look forward to hearing from you, many thanks Margaret Crausby

Valorada con 5 estrellas sobre 5

responsive initial contact with…

After a responsive initial contact with a partner at the firm, I have a better understanding of how to progress my legal dispute. I was also signposted to free services available, which indicates they are trustworthy.

6 de junio de 2024
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Respuesta de Recoveryassist

Your feedback is greatly appreciated!! Thank you

Valorada con 5 estrellas sobre 5

Highly recommend

Highly recommend

6 de junio de 2024
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Respuesta de Recoveryassist

Thank you for your feedback, much appreciated! Recovery Assist

Valorada con 5 estrellas sobre 5

Amazing service!

I had a query and I have emailed the firm. Margaret promptly responded to my email and asked me to provide my contact number. Again Margaret rang me almost immediately and was very helpful and even sent me step by step guide to deal with the issue myself. I was very impressed with the service provided. Thank you Margaret for your help!

4 de junio de 2024
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Respuesta de Recoveryassist

Thank you for your 5 star review and we hope you manage to get a satisfactory outcome to your issue, kind regards Recovery Assist

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