I bought a plastic cover replacement for my outdoor umbrella. However, after three weeks, Recreation Outfitters has not shipped it. I've emailed twice to follow up but have not received any replies... Ver más
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Consulta las opiniones de los clientes
This company does not respond to calls or emails. In fact I am unsure if it even exists in an order fulfillment capacity, I ordered something from them in Jan. As of today they are still saying the... Ver más
The swivel seat kit is great! High build quality is very evident. It fits perfectly on my NRS PIKE inflatble kayak and raises the seat 12 inches above the kayak floor. The swiveling feature is very... Ver más
We are extremely pleased with how smoothly the process went and the quality of the furniture! We purchased the Hanover Monaco 7-Piece Aluminium Frame Dining Set With Six Swivel Rockers and we couldn't... Ver más
Información sobre la empresa
Escrito por la empresa
Recreation Outfitters offers top brands for all of your Recreation needs. Browse the best inflatable kayaks, the best patio furniture, and outdoor heaters. Recreation Outfitters is dedicated to being a trustworthy resource, where customer's know that they're getting a quality product.
Información de contacto
3925 88TH STREET NE Unit C, 98270, Marysville, Estados Unidos
- (888) 351-8180
- contact@recreation-outfitters.com
- recreation-outfitters.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Everything I was ever told was true and ...
Everything I was ever told was true and every time I asked for help I was helped quickly and professionally. The item I purchased actually had a defect and the support team helped correct the problem perfectly. Thank you all - I will be back!

Respuesta de Recreation Outfitters
broken leg 2 months later…
i had a broke leg on my 70in fireplace but didn't open the box until 2 months later because i was having a room built on to my house and Raj in customer service was very nice Impatient with me and and save the day thank again Raj 👍

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Great Service all around from hours of opersation, website and phone support.
Website was easy to navagate and gave good information on the products that I purchased. being open 7 days a week with late hours is great. Phone support was very helpful and Thank you for the 10% off my order.

Respuesta de Recreation Outfitters
Good customer service
Good customer service, followed up. Item was delivered about 4 business days later

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The customer servic representative was helpful
The customer service representative was friendly and helpful and corrected a mistake I made. He made it easy for me to return an item and get refund and get the correct item on order and shipped. A follow up call was made the next day to check with me if everything was OK. Thanks Raj for you assistance and following up the next day. Made me feel better that everything would be ok. I will order from you in the future. Ed

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Customer Service Guidance
Raj was awesome to help me the way he did! He is a very effective customer service Agent.

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Wonderful experience!
We just moved to Florida and I needed a new dining set for our lanai. I finally found the perfect set at Recreation Outfitters. I had a few questions and called the company directly. I spoke to Raj who was absolutely wonderful. He answered all my questions and helped me with a delivery date that coordinated with our schedule. The set arrived on time and in perfect condition. Thanks for making this so easy for me. Your website is easy to maneuver and I am already starting my wish list.

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Poor Customer Service
I followed the direction asking to cancel an order that I saw was not yet shipped. I reached out via chat as well. I was not given a clear answer via chat and never got any response via email. Now it appears that the item has shipped, and I will likely be out the shipping cost to return it.

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Question regarding maintemance
I had a question regarding weather and maintenance and RAF got the information and called me back promptly.

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Good communication and response
Good communication and response. zour sales representative Raj provided all of the information we needed to
make our decision.

Respuesta de Recreation Outfitters
We purchased a water trampoline fromRecreation Outfitters…
We purchased a water trampoline from Recreation Outfitters and unfortunately had to return it for insurance purposes. Recreation Outfitters not only understood the issue I was dealing with but rectified the situation. I will definitely be making future purchases through Recreation Outfitters. Thank you.

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The prices was good
The prices was good, and it what I was exactly what I wanted

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Customer Service is King
With todays companies lacking real people on the other end of the phone and a take it or leave it scripted answer response....not here. The customer service team went above and beyond to satisfy the order and to make a challenging issue seem like a walk in the park.

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Fast shipping
Fast shipping. Item was exactly as described and worked.

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I marked the option payment plan
I marked the option payment plan. But it charged me the whole amount

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RO website easy to navigate
RO website easy to navigate; price beat that of competitors.

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I was not happy with the extremely high…
I was not happy with the extremely high shipping cost.! The item I ordered was $19.99 and the shipping was that same amount. So literally my $20 item became $40. I asked if they could lower the shipping cost and after much deliberation , I was given $3 off. Then I asked if I could have a coupon for this first time order ftom your company and they weren’t able to give it to me. It made me extremely discouraged to order from your company.

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I like the quality &but!
I like the quality & the price of the furniture I was looking for but I was denied the payment plan with no reason! Wasn’t happy about it.

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RIDICULOUS!
I have written a total of 5 reviews in my whole life BUT THIS COMPANY IS RIDICULOUS. I am so irritated that I have stopped my world to write this review. Odered online on July 9, C.Card charged on July 10 and nothing since then!! No one has a clue in their customer service department. Supposedly emails and tracking is being sent BUT, 12 days later and still nothing! No one seems in charge - nothing seems organized. If I ran my business this way, I would be bankrupt in nothing flat! Absolutely un-professional. I would recommend anyone but this company based on what I am going thru!

Respuesta de Recreation Outfitters
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