Wow, I googled where to send my scrap gold and went by previous TrustPilot reviews and what exceptional service! I posted the pre-paid envelope containing my scrap gold and to be honest it wasn’t much... Ver más
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Consulta las opiniones de los clientes
I used this company for first time. Pack came in post with padded bag to put jewellery in. It securely seals. Together with a stamped secure postage system you just take to post office. Its all tracke... Ver más
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First time using recycleold.gold only sent my gold yesterday morning and they got back to me the day after with an amount also paid me very happy and satisfied would highly recommend to anyone thats w... Ver más
La empresa ha respondido
The service was efficient and money paid into my account within minutes would definitely recommend. I had been hanging on to old bits of gold jewellery for years, broken chains, odd earrings etc and w... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Get paid to recycle your gold! We pay our customers for old, broken or unwanted gold or other precious metals. The whole process can be completed online and payments are made quickly following the acceptance of our offer. Just use our request form to receive a free recycling pack, send it back and be paid within minutes. We use Royal Mail special delivery so your items are insured in transit up to £750.
Información de contacto
Reino Unido
- recycleold.gold
4,9
Excelente
638 opiniones
Ha contestado el 100% de las opiniones negativas
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A very easy process
A very easy process, got more money than I expected, very happy customer.
9 de marzo de 2026
Respuesta de RecycleOldGold
Thanks so much for your review, it really means a lot to us!
Free postage literally immediate…
Free postage literally immediate response and well pleased with the offer would definitely recommend
2 de marzo de 2026
Respuesta de RecycleOldGold
Thanks so much for taking the time to leave a review, it is really helpful to other potential customers!
Transaction went very smoothly and I…
Transaction went very smoothly and I was pleased with the offer. They sent the money immediately. The only thing I wasn't so keen on was putting my bank account details in to a link accessed from an email. I'd never usually click on a link from an email and certainly not to enter my bank account details.
4 de marzo de 2026
Respuesta de RecycleOldGold
Thanks so much for your review, we're really pleased the transaction went smoothly and you were happy with the offer!
Your caution around email links is completely understandable and exactly the right instinct to have in general. The key distinction here is the source — the link came directly from us, a business you had already been in contact with and were expecting to hear from. That's very different from an unsolicited email arriving out of nowhere asking for your details. When you're in an active transaction with a known sender, a payment link as the next step is entirely normal and expected.
That said, if anyone ever receives a link from us and has even the slightest doubt, don't hesitate to give us a call before clicking anything — we're always happy to confirm it's genuinely from us and talk through the process.
Brilliant customer service
Brilliant customer service. Great communication. Best price.
26 de febrero de 2026
Respuesta de RecycleOldGold
Thanks so much for taking the time to leave us a review, it really means a lot!
What an amazing experience
What an amazing experience. I highly recommend. Smooth. Fast and very happy with little extra money . Thank you
5 de marzo de 2026
Respuesta de RecycleOldGold
Thanks so much for a great review, we try really hard to deliver and efficient service so we're glad you were happy with it!
Such an easy process and money sent…
Such an easy process and money sent straight away
4 de marzo de 2026
Respuesta de RecycleOldGold
Thanks so much for a great review, we really appreciate it!
Great, fast, service!
Great service. Sent using the pre paid envelope on Friday, offer received Monday. Money in bank account immediately on acceptance of offer! Highly recommend.
2 de marzo de 2026
Respuesta de RecycleOldGold
Thanks so much for your review, we're so pleased you were happy with the service!
Quick transaction.
2 de marzo de 2026
Respuesta de RecycleOldGold
Thanks for leaving a review — glad it all went smoothly!
Excellent company!
Excellent company!! They keep you updated by text,they are so quick to offer you a price,once excepted the money was in my account within a minute!! Unbelievable it was so quick and easy to do right from the start
2 de marzo de 2026
Opinión espontánea
Respuesta de RecycleOldGold
Thank you for the kind words. We're pleased the process was quick and easy — that's exactly what we aim for.
Fast service but low price
Fast service but low price. Ill sell myself next time. Can't fault the speed tho.
2 de marzo de 2026
Respuesta de RecycleOldGold
Thanks for taking the time to leave a review. We're glad you were happy with the speed of the process - there are lots of reasons an offer might not meet expectations and we always encourage customers to contact us if they don't understand their offer.
Respuesta de RecycleOldGold
Thanks so much for taking the time to leave a review, it really means a lot!
Everything was smooth and professional…
Everything was smooth and professional and extremely fast from start to finish
27 de febrero de 2026
Respuesta de RecycleOldGold
Thanks so much for sharing your experience, we really appreciate it!
Amazing customer service
Quick easy simple
Emails responded to quickly
Sent one day money in bank the next day
27 de febrero de 2026
Respuesta de RecycleOldGold
Thanks so much for a great review, we really appreciate it!
Charged me £15 to get my OWN ITEMS BACK
Charge me £15 to get my own stuff back. I sent them 12g of 9ct gold and they said it was of ‘no value’ ( currently £112 per gram in any form ) Now they want £15 so i can have my Zero value GOLD back.
Their T+C says if its under 10 gram of Precious Metals they can charge US to get OUR OWN ITEMS BACK. They posted mine back in a plastic bag with a second class stamp. Classy…
I tell ya who’s second class - they are.
I was proper turned over by these players.
CHARGED TO GET MY OWN STUFF BACK.
I submit my review and it was deleted, i wonder how often this happens.. well i’m here to spread the message.
13 de febrero de 2026
Opinión espontánea
Respuesta de RecycleOldGold
We are sorry you were disappointed but there was no 9ct gold in your parcel or we can assure you we would have made you an offer for it. We charge a £15 administration fee to return items of no or low value to mitigate the losses we face (including marketing costs, Royal Mail fees and other overheads) when we cannot do a deal. This fee is mentioned on our website and in the Terms and Conditions you agreed to when you requested a pack.
Very fast efficient service from…
Very fast efficient service from posting, offer made, accepted and money in my bank within minutes. Whole process less than 24 hours. Would definitely recommend.
25 de febrero de 2026
Opinión espontánea
Respuesta de RecycleOldGold
Thanks so much for your review, we aim to provide an efficient service and we're glad you were happy with it!
A really fast process from sending me…
A really fast process from sending me the envelope and sending me the money.
25 de febrero de 2026
Respuesta de RecycleOldGold
Thanks so much for a great review, we try really hard to deliver and efficient service so we're glad you were happy with it!
Respuesta de RecycleOldGold
Thanks so much for taking the time to leave us a review, it really means a lot!
Recycled gold came with 5 star rating
Recycled gold came with 5 star rating. We got more for our gold than we thought and the money was transferred within minutes.
25 de febrero de 2026
Respuesta de RecycleOldGold
Thanks so much for a great review, we really appreciate it!
Very very fast service immediate…
Very very fast service immediate payment quality customer service too astonishing customer service
25 de febrero de 2026
Respuesta de RecycleOldGold
Thanks so much for your review, we really appreciate you sharing your experience!
Very good price for the gold
Very good price for the gold. Payment within minutes of agreement. Great communications. First class service from start to finish. Highly recommend
24 de febrero de 2026
Respuesta de RecycleOldGold
Thanks so much for a great review, this is exactly how we want the experience to go!
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