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RedBook Inspect Opiniones 3273

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Comprehensive information detailed. Clear photos and video helped me. Missed inspectors phone call but able to follow up later...very thorough,respectful and professional. Enabled me to get extr... Ver más

Valorada con 5 estrellas sobre 5

I had an excellent experience with Joe when he carried out a pre-purchase inspection for me. He was extremely thorough and took the time to walk through the vehicle in detail, pointing out both posi... Ver más

Valorada con 5 estrellas sobre 5

Jason was fabulous. He kept me updated and was very understanding with my little knowledge of the vehicle. The report was thorough and easy to understand. It was so detailed and the photos showed cle... Ver más

Valorada con 5 estrellas sobre 5

I am so glad I organised this inspection by Redbook. The inspection was completed quickly and I received the phone call immediately to advise me of some small issues which the dealer rectified before... Ver más

Información sobre la empresa

  1. Inspección técnica de vehículos
  2. Agencia de licencias para conductores y vehículos
  3. Oficina de inspección de vehículos

Escrito por la empresa

Trusted for 15+ years, RedBook Inspect helps Australians buy, ride, and finance safer. Our pre-purchase inspections give you greater confidence when buying used cars, caravans, or motorbikes—even remotely. We contact the seller to schedule, travel to the vehicle for inspection, and deliver a detailed digital report to your inbox. Additional services include rideshare safety checks, roadworthy certificates, finance asset verifications, and more.

The RBI Promise

Refund if vehicle sells before inspection

Refund if vehicle sells before inspection
We'll refund or transfer your booking if the vehicle sells before your scheduled pre-purchase inspection.

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Don't waste your money with Redbook

Get an independent mechanic to conduct your pre-purchase inspection, one who has pride in their business and offers proper customer service. Redbook is such a large company; they do the bare minimum and don’t care.

While I understand that a five-year-old car will naturally have general wear and tear, such as minor scratches etc., there were several significant defects missing from the report. The inspection missed a large chip in the windscreen, located directly in the driver’s field of view, a very loud, constant rattle at high speed, four significant dents, a broken air vent, a broken console, and a damaged badge.

I contacted Redbook with my feedback and they pretty much said tough cookies, denied the chip in the windscreen and said they couldn’t see any dents because it was raining. They referred me to the “photographic evidence of the vehicle’s condition”, however the images they send are low resolution so it’s not possible to see details. THAT is why you pay for an inspection! I could have asked the dealer to send me pictures.

I’ve had a pre-purchase inspection from an independent mechanic before, and they recorded every detail and defect. I would have thought Redbook would do the same purely for due diligence. As an interstate buyer, I relied on Redbook’s inspection to decide whether to travel from Melbourne to Sydney to view the car in person (which I did). What a waste of my time and money.

20 de marzo de 2026
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Respuesta de RedBook Inspect

Hi There,

Thank you for leaving a review of our inspection service.

Under the report section marked "Exterior" in the subheading "Windscreen" it very clearly shows no chip in the front windshield at the time of inspection in the location shown in the image you have sent to our aftersales team.

As the inspection is a condition report of the vehicle at time of inspection the report did not misrepresent its condition at the time.

Regards,

The Redbook Inspect Team.

Valorada con 2 estrellas sobre 5

Didn’t receive follow up call

Didn’t receive follow up call. Many items not able to be checked. Ridiculous price for a service. Never buy the ultimate package is a waste of money,

13 de marzo de 2026
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Respuesta de RedBook Inspect

Hi Ricky,

Thanks for leaving a review of our inspection service.

We have noted that the inspector tried to reach out to discuss the report with you, but they did also leave their details under the section marker "Comment from Inspector" as well in case you were unable to find their missed call.

Kind Regards,

The Redbook Inspect Team.

Valorada con 5 estrellas sobre 5

Thorough, Excellent Service

The mechanic (Owen, Perth WA) was extremely knowledgeable, thorough and was transparent on potential issues, or issues he would not be able to isolate as it is a remove service. I felt taken care for. Report also included 180 photos detailing the car, I was very impressed.

20 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

excellent service…

such a detailed report any issues stated were absolutely correct easy report to understand with great photos and videos and even a phone call afterwards to explain everything

12 de marzo de 2026
Valorada con 5 estrellas sobre 5

Comprehensive PPI completed by Mouhamed m

1999 Porsche 986 2.5l Boxster
Had a PPI completed by Mouhamed m, undertaken with efficiency and a comprehensive review with suggested areas to address. Backed up with a follow up discussion same day service. Recommend :)

18 de marzo de 2026
Opinión espontánea

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