Comprehensive information detailed. Clear photos and video helped me. Missed inspectors phone call but able to follow up later...very thorough,respectful and professional. Enabled me to get extr... Ver más

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Consulta las opiniones de los clientes
I had an excellent experience with Joe when he carried out a pre-purchase inspection for me. He was extremely thorough and took the time to walk through the vehicle in detail, pointing out both posi... Ver más
Jason was fabulous. He kept me updated and was very understanding with my little knowledge of the vehicle. The report was thorough and easy to understand. It was so detailed and the photos showed cle... Ver más
I am so glad I organised this inspection by Redbook. The inspection was completed quickly and I received the phone call immediately to advise me of some small issues which the dealer rectified before... Ver más
Información sobre la empresa
- Inspección técnica de vehículos
- Agencia de licencias para conductores y vehículos
- Oficina de inspección de vehículos
Escrito por la empresa
Trusted for 15+ years, RedBook Inspect helps Australians buy, ride, and finance safer. Our pre-purchase inspections give you greater confidence when buying used cars, caravans, or motorbikes—even remotely. We contact the seller to schedule, travel to the vehicle for inspection, and deliver a detailed digital report to your inbox. Additional services include rideshare safety checks, roadworthy certificates, finance asset verifications, and more.
The RBI Promise
Refund if vehicle sells before inspection

Información de contacto
449 Punt Rd, Cremorne, Victoria, 3121, Melbourne, Australia
- 1300 373 992
- redbookinspect.com.au
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Everything was perfect
Exceptionally good experience
Exceptionally good experience. Inspector report was very detailed and he even called before sending me the report to explain everything.
Very happy
Comprehensive and easy to understand…
Comprehensive and easy to understand report with friendly and informative follow up phone call
Jason did an excellent job
Jason did an excellent job very impressed with the detail
Informative and in-depth
Quite informative and in-depth. After the inspection was sure that I was going to buy.
Accurate info & easy to talk to.
The technician rang me to discuss the inspection.
He spoke in exact language & was easy to deal with.
Thorough report and helpful inspector
The report was thorough and Tom, who performed the inspection was really great in taking the time to discuss some of the issues raised in the report which helped with my decision.
Very Professional
The inspection officer was very good, I felt secure in his assessment of my vehicle.
Amazing service and the inspector was…
Amazing service and the inspector was very good
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Don't waste your money with Redbook
Get an independent mechanic to conduct your pre-purchase inspection, one who has pride in their business and offers proper customer service. Redbook is such a large company; they do the bare minimum and don’t care.
While I understand that a five-year-old car will naturally have general wear and tear, such as minor scratches etc., there were several significant defects missing from the report. The inspection missed a large chip in the windscreen, located directly in the driver’s field of view, a very loud, constant rattle at high speed, four significant dents, a broken air vent, a broken console, and a damaged badge.
I contacted Redbook with my feedback and they pretty much said tough cookies, denied the chip in the windscreen and said they couldn’t see any dents because it was raining. They referred me to the “photographic evidence of the vehicle’s condition”, however the images they send are low resolution so it’s not possible to see details. THAT is why you pay for an inspection! I could have asked the dealer to send me pictures.
I’ve had a pre-purchase inspection from an independent mechanic before, and they recorded every detail and defect. I would have thought Redbook would do the same purely for due diligence. As an interstate buyer, I relied on Redbook’s inspection to decide whether to travel from Melbourne to Sydney to view the car in person (which I did). What a waste of my time and money.

Respuesta de RedBook Inspect
The team were great to deal with
The team were great to deal with, tons of communication and very proactive. Will definitely use again
I can’t recommend this service highly…
I can’t recommend this service highly enough. Very knowledgeable, friendly staff and the feedback in the reports is highly valuable in assessing whether you’re making a good purchasing decision.
Didn’t receive follow up call
Didn’t receive follow up call. Many items not able to be checked. Ridiculous price for a service. Never buy the ultimate package is a waste of money,

Respuesta de RedBook Inspect
Thorough, Excellent Service
The mechanic (Owen, Perth WA) was extremely knowledgeable, thorough and was transparent on potential issues, or issues he would not be able to isolate as it is a remove service. I felt taken care for. Report also included 180 photos detailing the car, I was very impressed.
excellent service…
such a detailed report any issues stated were absolutely correct easy report to understand with great photos and videos and even a phone call afterwards to explain everything
Comprehensive PPI completed by Mouhamed m
1999 Porsche 986 2.5l Boxster
Had a PPI completed by Mouhamed m, undertaken with efficiency and a comprehensive review with suggested areas to address. Backed up with a follow up discussion same day service. Recommend :)
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