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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Came to fit new boiler , radiators ! They were all very pleasant and considerate of furnishings . Well mannered and absolutely brilliant at their job ! So so efficient at what they do !! I would very... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I installed new boiler and I had issues but they kept coming back to help, Steward,Pippa and others made my experience so memorable. I recommend them their staff are so considerate and helpful ❤️

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered an Ohme Pro charger two weeks ago from Refresh NI. A few days later, an engineer came to do a survey, which I really like, unlike other companies where an engineer comes to install something... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

In desperate need of oil to gas conversion refreshni came to the rescue. Prompt efficient and helpful from survey to installation nothing was too much trouble. The fitters and office staff were a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Contratista de calefacción
  2. Estación de carga de vehículos eléctricos

Escrito por la empresa

Offering Northern Ireland customers affordable, greener home heating and energy services including EV charging, home insulation, Oil to gas conversion and much much more. We are industry experts with over 30 years experience, providing a range of home improvement services, completed by professional and multi-skilled engineers. Our goal is to deliver high-quality professional services that enhance the energy efficiency of homes throughout Northern Ireland. We strive to simplify the process and make it hassle-free with our One-Stop-Shop approach. Our aim is to transform houses into comfortable homes by offering a range of services that improve home comfort while future-proofing them. At Refresh NI, we take pride in providing top-quality customer service and ensuring our customers are completely satisfied with our work. Our team undergoes regular training and technical updates to ensure that we deliver excellent results. Additionally, we offer a variety of finance options to make our services as affordable as possible.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

84 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Good customer service …

I installed new boiler and I had issues but they kept coming back to help, Steward,Pippa and others made my experience so memorable. I recommend them their staff are so considerate and helpful ❤️

20 de febrero de 2026
Opinión espontánea
Logotipo de Refreshni

Respuesta de Refreshni

Hi there, thank you for choosing Refresh NI for your recent boiler work. We are happy to hear that you are pleased with the work of our team, especially Pippa and Stewart, and that we have your recommendation – this is always brilliant to see.

Thanks, Team Refresh.

Valorada con 5 estrellas sobre 5

Came to fit new boiler

Came to fit new boiler , radiators ! They were all very pleasant and considerate of furnishings . Well mannered and absolutely brilliant at their job ! So so efficient at what they do !! I would very highly recommend this company !

13 de abril de 2026
Opinión espontánea
Logotipo de Refreshni

Respuesta de Refreshni

Hi Lorna, thank you for choosing Refresh NI for your boiler replacement and for leaving us this great review. We are delighted to hear that you are happy with the work of our team, and found them pleasant, well-mannered and efficient – this is always great to hear.

Thanks, Team Refresh.

Valorada con 5 estrellas sobre 5

Very happy customer exceptional service throughout

Exceptional service throughout with professional, polite tradesmen who also removed all rubbish. My home is now comfortable after installation of air source heat pump, new radiators, ceiling insulation and cavity wall insulation. No hesitation to recommend Refreshni.

9 de marzo de 2026
Opinión espontánea
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Respuesta de Refreshni

Hi Senga, thank you very much for taking the time to leave us a wonderful review. We are delighted to hear that you are happy with the work and service provided by our team as part of your recent heat pump installation, and that you found our engineers professional and polite. We are glad to hear that your home is more comfortable and are happy to have your recommendation.

Thanks, Team Refresh.

Valorada con 5 estrellas sobre 5

I ordered an Ohme Pro charger two weeks…

I ordered an Ohme Pro charger two weeks ago from Refresh NI. A few days later, an engineer came to do a survey, which I really like, unlike other companies where an engineer comes to install something and something is missing, like PodPoint. The charger was installed two days ago, everything is neatly routed, aesthetically pleasing, and cleaned up after the work. I recommend Refresh NI and am considering installing solar panels and a battery in the future.

11 de febrero de 2026
Opinión espontánea
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Respuesta de Refreshni

Hi Slawek, Thank you for leaving this detailed review and for choosing Refresh NI for your recent EV home charger installation. We are happy to hear that you were pleased with the work of our team and are pleased to have your recommendation.

Thanks, Team Refresh.

Valorada con 5 estrellas sobre 5

Refreshni to the Rescue over XMas

Our boiler packed in a few days after Christmas Day, I called Refreshni to ask for help, we had our new boiler put in the next day. Can’t get better service than that. I spoke with Cameron who sorted everything for me, a big thank you from our family. The boiler and installation was great value for money. Thanks to Michael our boiler engineer a really spot on guy. Thanks you you all for offering a great service from start to finish. 👍

29 de diciembre de 2025
Opinión espontánea
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Respuesta de Refreshni

Hi Warren, thank you very much for choosing Refresh NI for your boiler replacement and for taking the time to leave us a great review. We are delighted to hear that you are happy with the work and service provided by our team, especially Cameron and Michael - this is always great to hear.

Thanks, Team Refresh.

Valorada con 5 estrellas sobre 5

Gem of a company

An absolute gem of a company with Ashlee smoothy handling a frazzled home owner! Solution focused with a can do attitude along with competitive prices. I cannot recommend this company highly enough. Thank you once again to Ashlee and the team for sorting out my problem quickly and efficiently.

10 de diciembre de 2025
Opinión espontánea
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Respuesta de Refreshni

Hi Una, thank you for choosing Refresh NI and for leaving us this lovely review. We are so pleased to hear that you are happy with the work of our team, especially Ashlee - thank you for your recommendation.

Thanks, Team Refresh.

Valorada con 5 estrellas sobre 5

Excellent company

Excellent company, within 8 hours I had a boiler replacement booked in with a great pay back plan for a date and rate that suited me.
On the day the engineer was excellent, clean and efficient .
Overall 5 stars and cannot think of one issue through the hole process.

1 de noviembre de 2025
Opinión espontánea
Logotipo de Refreshni

Respuesta de Refreshni

Hi Michael, thank you for choosing Refresh NI for your boiler replacement and for leaving us this lovely review. We are so pleased to hear that you are happy with the work of our team, especially their cleanliness and efficiency, and and that you found our pay-back plan suitable - thank you for your recommendation.

Thanks, Team Refresh.

Valorada con 2 estrellas sobre 5

Taking advantage

I have used Refresh several times but of late I notice things don't get fixed and when you ask them to return to rectify the problem they don't stand behind their previous efforts and charge you again.Feel I'm being ripped off which is a pity because they used to be good.

27 de octubre de 2025
Opinión espontánea
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Respuesta de Refreshni

Hi David, I am sorry that you are unhappy with your recent experience. If you can email us at info@refreshni.com with your address and some details of your issues we will urgently look into this for you. Team Refresh

Valorada con 5 estrellas sobre 5

Amazing service

I woke to a broken boiler and contacted Refresh, spoke to an extremely helpful and friendly girl called Ashlee. She asked me a few questions and by the end of the day had organised an engineer to call. Ian was very professional and explained everything he was doing and what I should do going forward.
I couldn't recommend this company enough, thank you both.

28 de agosto de 2025
Opinión espontánea
Logotipo de Refreshni

Respuesta de Refreshni

Hi Tracy, Thank you for choosing Refresh NI for your recent gas boiler replacement. We really appreciate this great review and are happy to hear that you are pleased with pleased with the service provided by our team, especially Ashlee and Iain– this is always great to hear.

Thanks, Team Refresh.

Valorada con 5 estrellas sobre 5

Highly recommended Refresh NI

I used the service of Refresh NI to install an EV charger at my home. The process to order the install was simple and installation date was quick. On the date of the installation the two installers turned up at the time as promised had the charger installed and set up to my home WiFi within the allocated time slot.
Service was second to none and the refresh ni staff were polite and knowledgeable explaining how to use the charger. I would highly recommend Refresh NI.

29 de septiembre de 2025
Opinión espontánea
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Respuesta de Refreshni

Hi there, Thank you for leaving this lovely review and for choosing Refresh NI for your recent EV charger installation. We are happy to hear that you were pleased with our online application process and the attitude and work of our team - this is always great to hear.

Thanks, Team Refresh.

Valorada con 5 estrellas sobre 5

Fabulous service

I booked a boiler service and repair because we appeared to be having issues with the boiler-but because there wasn’t an issue with the boiler itself I was refunded the repair cost!
So refreshing to see such honesty in business in this tough environment!
Would def recommend

8 de septiembre de 2025
Opinión espontánea
Logotipo de Refreshni

Respuesta de Refreshni

Hi Uzma, thank you for choosing Refresh NI for your Boiler service and for leaving us this lovely review. We are happy to hear that you are pleased with the work of our team and are pleased to have your recommendation.

Thanks, Team Refresh.

Valorada con 5 estrellas sobre 5

Boiler servicing made easy

I recently had our boiler serviced by Refresh NI, I have to say everything was perfect. From booking the service online to the gas engineer arriving at the agreed time slot to complete the work agreed.

I really cannot fault this company and can highly recommend their professionalism and also their pricing. We will certainly be using RefreshNi again and we will also be recommending them.

Thanks to all the team.

7 de agosto de 2025
Opinión espontánea
Logotipo de Refreshni

Respuesta de Refreshni

Hi D, Thank you for leaving this lovely review and for choosing Refresh NI for your recent boiler service. We are happy to hear that you were pleased with the work completed by our team, specifically our professionalism and pricing – this is always great to hear.

Thanks, Team Refresh.

Valorada con 5 estrellas sobre 5

First time boiler service

First time booking a boiler service and Refresh made it a smooth experience from start to finish. Easy to book and a great price. Stuart was very knowledgeable, friendly, and even gave me useful tips on boiler management as a new homeowner. I received my invoice and gas safety certificate promptly after completion. Would definitely recommend and will be booking them again. Thanks again!

9 de julio de 2024
Opinión espontánea
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Respuesta de Refreshni

Hi Hannah, thank you for choosing Refresh NI for your recent boiler service, and for taking the time to leave us this brilliant review. We are delighted to hear that you found Stuart so helpful and friendly and that you are happy with the work and service provided by our team - This is always great to hear.

Thanks, Team Refresh.

Valorada con 5 estrellas sobre 5

When I got told my oil heating boiler…

When I got told my oil heating boiler was "busted" I did not know where to start about conversion to gas but from my 1st phone call with Lucy to my on site meeting with Pippa they made it all smooth sailing. I have had a lot of work done on my house but never have I had a trade person turn up bang on the time they said they would be there, but true to his word David the plumber was at my home 7.30am, with a quick call at 15.30pm to come round and run me through my new heating system, and you would never have thought they had been there all day they had tidied everything away after them. A+ Service from EVERYONE involved. Thank you so much for the smooth sailing of it all.

18 de junio de 2025
Opinión espontánea
Logotipo de Refreshni

Respuesta de Refreshni

Hi Stephanie, thank you for choosing Refresh NI for your conversion to gas heating and for taking the time to leave us this lovely review. We are delighted to hear that you are happy with the work and service provided by our team, especially Pippa & David, as part of your recent boiler installation.

Thanks, Team Refresh.

Valorada con 5 estrellas sobre 5

Excellent experience with Refreshni gas installation

My experience with Refreshni to install gas heating was excellent from beginning to end. We met before the installation to plan and talk through the whole process. I found the planning and input with Pippa invaluable. The work itself was very efficient and completed to a very high standard. When I returned home, I was delighted both with the results and the care that had been taken in my apartment. Very much appreciated!

2 de mayo de 2025
Opinión espontánea
Logotipo de Refreshni

Respuesta de Refreshni

Hi Colette, thanks for taking the time to leave us this great review. We are delighted to hear that you were happy with the work and service provided by our team as part of your Gas Boiler Installation.
Thanks, Team Refresh.

Valorada con 5 estrellas sobre 5

Thoroughly professional service from…

Thoroughly professional service from start to finish.

Excellent installation service from the roofer and the electrican. Left my the work area nest and tidy.

9 de mayo de 2025
Opinión espontánea
Logotipo de Refreshni

Respuesta de Refreshni

Hi David, thanks for taking the time to leave us this great review. We are delighted to hear that you were happy with the work and service provided by our team.
Thanks, Team Refresh.

Valorada con 5 estrellas sobre 5

I have had boiler services and most…

I have had boiler services and most recently a boiler replacement as well as a radiator replacement by Refresh. They are absolutely fantastic, both the back end staff who helped get me quotes for the work and the people who came to carry it out. All very friendly, very professional and definitely the most competitively priced provider.

9 de diciembre de 2024
Opinión espontánea
Logotipo de Refreshni

Respuesta de Refreshni

Hi Phil, thanks for taking the time to leave us this great review. We are delighted to hear that you were happy with the work and service provided by our team as part of your boiler replacement and servicing.
Thanks, Team Refresh.

Valorada con 5 estrellas sobre 5

Very professional and quick.

Very professional and quick.

I have been using their services for almost a year and have used them may be like 3-4 times for multiple types of jobs. I can say one stop to all wee jobs

11 de octubre de 2024
Opinión espontánea
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Respuesta de Refreshni

Hi Sandeep, thanks for taking the time to leave us this great review. We are delighted to hear that you are a repeat customer and were happy with the work and services provided by our team.
Thanks, Team Refresh.

Valorada con 5 estrellas sobre 5

Install of EV Charger

Install of EV Charger. Guys did a great job. Very neat and tidy. Very helpful, polite and professional. Very good price on charger and labour as extended location to back of garage. Would definitely recommend.

9 de octubre de 2024
Opinión espontánea
Logotipo de Refreshni

Respuesta de Refreshni

Hi M, thanks for taking the time to leave us this great review. We are delighted to hear that you were happy with the work and service provided by our team as part of your EV Charger Installation.
Thanks, Team Refresh.

Valorada con 3 estrellas sobre 5

Poor communication

I booked a gas boiler service on 3rd September 2024. Due to my limited English, I misunderstood the time and date the engineer would visit. I sent two emails (to holly.coomber on 3rd September and to jack.peel on 8th September requesting clarification), but I have not received any response. The communication has been poor, and as for the service itself, I cannot comment because no one has shown up yet. The payment for the gas boiler service was made on 3rd September.

10 de septiembre de 2024
Opinión espontánea
Logotipo de Refreshni

Respuesta de Refreshni

Hi Atila - we are very sorry that you were unhappy with the response to your e-mail queries. Your service visit was booked from 10/09 - following on from your e-mail on Sunday 8th September - one of our team (Ashlee) responded to you by e-mail shortly before 9am on Monday 9th September to advise that we had corrected the misspelling of your address on our system and that we had also taken note of your instructions for access to your property for our engineer on the day of his visit. Our engineer attended as scheduled on Tuesday 10/09 and completed the service. Hopefully everything has now been resolved to your satisfaction.
Team Refresh

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