Followed prompts for an immediate refund to bank. Return/refund page loaded and was shown to be successful, but I never received my immediate refund as promised. I even waited 8 hours, yet it never ar... Ver más
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Consulta las opiniones de los clientes
Hi Seafolly Team, Thank you for the quick and smooth refund process. Just brief feedback on the product: the underwire is not a full cup shape and only sits underneath the bust, so it doesn’t provi... Ver más
Realised that refundid were withdrawing $3.99 from my account each month for a subscription that I don’t recall even signing up to?! I used refundid once as the shop I purchased from (Witchery) isn’t... Ver más
Refundid is genius. Makes a big difference getting an instant refund (which I did for shopping at Dissh) versus having to wait two weeks or more for other brands. Also makes the returns process so sim... Ver más
Información sobre la empresa
Escrito por la empresa
Receive your refund in real-time as you decide to make a return. Refundid lets you shop online with confidence, guaranteeing an instant and effortless returns process. With Refundid, your refund is in your pocket before you've even sent back your order! Never worry about your refund again when Refundid is an option.
Información de contacto
PO Box 7357, 2026, Bondi Beach, Australia
- info@refundid.com
- refundid.com
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Didn't receive refund.
Followed prompts for an immediate refund to bank. Return/refund page loaded and was shown to be successful, but I never received my immediate refund as promised. I even waited 8 hours, yet it never arrived in my bank. When searching for my order number on their site for an update or problem, it says the return was already completed. However, my account "orders" does not list the return under complete OR action needed. I had to input my card information AND social security number. Customer service won't let me submit a a help form. This site is sketchy and should be avoided at all costs.
SCAM - watch out for the subscription!
Realised that refundid were withdrawing $3.99 from my account each month for a subscription that I don’t recall even signing up to?! I used refundid once as the shop I purchased from (Witchery) isn’t located in my State, and this was the only way to arrange a refund. Since then, I’ve had money deducted from my account for at least 6 months. Scam!!
Feedback
Hi Seafolly Team,
Thank you for the quick and smooth refund process.
Just brief feedback on the product: the underwire is not a full cup shape and only sits underneath the bust, so it doesn’t provide enough support and tends to push the bust together in an unflattering way.
I hope this helps for future design improvements.
The most frustrating proceess
So they deduct $15 but they don't give…
So they deduct $15 but they don't give you a QR code so you've got a manage your own shipping this is kind of a joke
Confusing return process
I found it very confusing. It refused to take my license and number twice even though both times I had entered it correctly. Had to go and use my Medicare card. Eventually I thought it was all a bit complicated for a fairly simple return.
Returning a gift that was the wrong…
Returning a gift that was the wrong size. This was very easy, parcel back in original packing, printed off label, refunded before I even got to the post office
Refund it took an extra $7.90 out of my…
Refund it took an extra $7.90 out of my account.
Absolutely easy as
Absolutely easy as, love the option to have the refunded money back into my bank account instantly without any issues.
Delivery was late then it cost me…
Delivery was late then it cost me $21.70 to try my item on to find to big then return at high cost to me very disappointed won’t be shopping with you again rip off and cannot get passed insurance amount till you click.
Wow so easy
Wow so easy , got my refund instantly into my account
Highly recommend
Impractical
Can’t edit a return before proceeding to send items, can’t reach a human, customer service is only “submit a request”.
Platform is great when it works but…
Platform is great when it works but when something goes wrong and you need support or service - forget it.
Customer support and help does not exist.
Very easy and quick to use and get ur…
Very easy and quick to use and get ur refund
Be careful with Refundid
Be careful with Refundid, it has hidden fees. It’s cool how you get the money back as soon as you complete your return form but however, pay attention to the things you click.
I made a return for an item from Witchery, they have a free return policy but with Refundid I paid the return label, only noticed after I clicked.
Refundid is extremely unresponsive and…
Refundid Australia is extremely unresponsive and when responding to queries they generate auto responses. They have no chat service or phone to sort out any issues. The refunds have been harder than they were previously.
City beach sent me the wrong size shoes…
City beach sent me the wrong size shoes then charge me $10 to return item. Not my mistake but theirs. Should not be charged for City beach mistake.
Use a different method
I used Refundid for a product return, because it was honestly hard to avoid on the website, but it seemed fine. However, I posted the package back 4 days after making the request (well under the maximum 7), and my refund has been removed from my bank account. Unless they expect the parcel to arrive at its destination within 7 days (which is beyond my control), I don't understand why my money has been taken. I will avoid this service like the plague in future, it's too sketchy. I'm just hoping they actually help me get my money back.
I will stop using refundid when they…
I will stop using refundid when they have sneaky charges of $10 for carbon offset!! What a scam… never again and they hide it in the small print.
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