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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have been working with RefundPros for the past 3 months and were surprised how much we actually were able to recover! They are very professional and made the entire experience effortless thus far.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

RefundPros has treated us well over the past few years we have worked together. Their ability to automate claims has made it possible for our business to allow free returns. Once you're signed up th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our brand has been working with RefundPros for almost 2 years ad they've done exactly what they said they would do for our Amazon account. The best part is you barely have to lift a finger, they take... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Refund Pros is a fantastic company to work with! In just a few short weeks, we were able to collect an Amazon reimbursement and recovered inventory. The initial process is simple to get started and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de soluciones para eCommerce
  2. Servicio de business-to-business

Escrito por la empresa

RefundPros helps e-commerce businesses recover money they’re owed from both online marketplaces and shipping carriers. We audit Amazon FBA, Amazon Vendor and Walmart Fulfillment accounts to identify missed reimbursements related to lost, damaged, or miscounted inventory and billing discrepancies. We also review shipping carrier invoices to uncover late deliveries and incorrect charges from carriers such as UPS, FedEx, and Canada Post. Using proprietary software combined with hands-on expertise, we manage the entire recovery process, from auditing and claim submission to follow-ups, so our clients don’t need to spend time chasing refunds. RefundPros works on a commission-only model, meaning we only get paid when funds are successfully recovered. With a compliance-first approach, transparent communication, and personalized support, we help businesses recover revenue safely and efficiently.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

154 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(154)

8 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Nice team

Nice team! Great job!

26 de abril de 2023
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Respuesta de refundpros.com

Thank you so much Anna! We're thrilled to know we're helping your company, and we'll keep on doing our best!

Valorada con 5 estrellas sobre 5

With very little of my time RefundPros…

With very little of my time RefundPros has been able to obtain thousands of dollars of refunds from Amazon we were unable to obtain.

21 de abril de 2023
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Respuesta de refundpros.com

Hey Marty! We are so glad you're happy with our service! We'll keep working on your account and getting more money back to you!

Valorada con 5 estrellas sobre 5

Great company & fantastic customer…

Great company & fantastic customer service. Easy to work with (seamless-actually!). They recover from both Canada Post & Amazon & work based on %. I recommend Refund Pros! I have recovered a few thousand dollars that would have been lost to late shipments & (at-error) receiving issues.

1 de febrero de 2023
Opinión espontánea
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Respuesta de refundpros.com

Thanks so much for your review Claudia! We love to know that our company has helped you recover some money! 😁 We'll keep in touch about that last audit!

Valorada con 5 estrellas sobre 5

Refund Pros software is a no brainer…

Refund Pros software is a no brainer for small retail businesses who ship their products! An innovative software combined with great customer service makes your life as a small business owner a little bit easier while saving you money.

25 de enero de 2023
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Respuesta de refundpros.com

We're so pleased our service can be helpful to a small business such as yours as our aim is to help businesses save time and money! Thank you for this lovely review 😁

Valorada con 5 estrellas sobre 5

Positive experience!

Belinda and the team have made working with Refund Pros easy and a positive experience.

13 de enero de 2023
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Respuesta de refundpros.com

Very happy to hear that your experience with us has been great! Thank you for this wonderful review 😊

Valorada con 5 estrellas sobre 5

Great experience so far!

Have loved using Refund Pros. We definitely didn't have the time to go through and check for late shipping from Canada Post. So it's a great service they provide. They also made me aware of glitch in our shipping app that was causing duplicate labels to be created which saved us a ton on unused labels.
Would recommend

12 de enero de 2023
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Respuesta de refundpros.com

Thank you very much for this great review! We are so happy we could help resolve something that was definitely costing your business money 👌

Valorada con 5 estrellas sobre 5

Friendly team at RefundPros and great…

Friendly team at RefundPros and great app for automatically getting $$$ back from your shipping carriers for late shipments.

12 de enero de 2023
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Respuesta de refundpros.com

We're so grateful you took the time to leave this review! We pride ourselves on great customer service and making sure getting your money back is as easy and painless as possible!

Valorada con 5 estrellas sobre 5

Thank you Belinda!

Belinda is great. Super helpful and prompt.

11 de enero de 2023
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Respuesta de refundpros.com

Thank you so much, this is much appreciated! 😁

Valorada con 5 estrellas sobre 5

RefundPros is great!

RefundPros, take the heavy lifting of recovering money from shipping companies. It is easy to setup and is mostly set and forget. Highly recommended.

10 de enero de 2023
Opinión espontánea
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Respuesta de refundpros.com

We love to hear that our service is so effortless, that's definitely the goal so great to hear we are succeeding! Thanks so much for taking a moment to leave us a review 😊

Valorada con 5 estrellas sobre 5

Easy to work with and great service.

Easy to work with and great service.
They are able to answer all my questions with confidence.

10 de enero de 2023
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Respuesta de refundpros.com

We really appreciate you taking the time to write this review, it means a lot to us. We are very happy you are enjoying the service, we do everything we can to make it the best and most worthwhile possible!

Valorada con 5 estrellas sobre 5

Worth it!

Worth it!

We have been using Refund Pros for over a year now and can definitely see the benefits of having the app. :)

9 de enero de 2023
Opinión espontánea
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Respuesta de refundpros.com

Thank you so much for taking the time to leave us this review, we appreciate it! Glad you are seeing the benefits of trusting us with your auditing needs 😄

Valorada con 5 estrellas sobre 5

RefundPros - thumbs up!

We really appreciate working with the RefundPro team. From the start of the process to where we are now has been fantastic. We are seeing results and love our account manager's attention to detail.

19 de diciembre de 2022
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Respuesta de refundpros.com

We are so grateful that you have taken the time to write this review and are glad to hear that the experience has been great! We're happy to keep working together to help save you money!

Valorada con 5 estrellas sobre 5

Was Skeptical But Pleasantly Surprised

Simply put: the setup was relatively painless, the service we have received from their team is always excellent, and they strive to make the process as easy on us as possible. After finding a couple thousand of dollars by submitting a few documents, this was an easy decision!

15 de diciembre de 2022
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Respuesta de refundpros.com

Thankyou for taking time out of your day to leave a review, so pleased to hear that you've had a great experience!

Valorada con 5 estrellas sobre 5

They provide a very good service

They provide a very good service. We got refunds without doing anything ...who doesn't love that?!
They have been helpful, pleasant and accommodating every step of the way. I highly recommend their services.

7 de diciembre de 2022
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Respuesta de refundpros.com

Thank you so much for this review! We aim to provide the best customer service and make sure that you receive refunds with as minimal effort as possible. So happy to hear you are enjoying the service 😄

Valorada con 5 estrellas sobre 5

Highly Recommend!

I never knew this service existed until we received a call from a customer service rep. They make the integration easy and we are refunded money that we never would get otherwise. We ship many Canada Post orders and one month recently, the refund we received was greater than our bill so we had a credit, WOW! We just don't have the manpower to track every order ourselves. RefundPros makes it incredibly easy! Worth every penny!

2 de diciembre de 2022
Opinión espontánea
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Respuesta de refundpros.com

This is such a great review, thank you so much! Absolutely wonderful that we were able to get you more money back than your Canada Post bill one month, that's fantastic to hear! Happy to continue saving you money 🤩

Valorada con 5 estrellas sobre 5

Had a great chat with Belinda

Had a great chat with Belinda, she reached out to follow up with our account. She covered our account since we set it up and explained how we were doing. We noticed that we had missed a carrier when getting set up, so we added that during the call. Overall very helpful and a great company to work with. There's no downside to signing up with this company as they are going to get you money refunded you didn't even realize you had.

29 de noviembre de 2022
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Respuesta de refundpros.com

Thanks so much Jordan, it definitely was a great chat! So glad you are happy with the service and we will continue to do our best to claim as much money back for your business as possible!

Valorada con 5 estrellas sobre 5

Great People, good service

Great company to deal with. Easy integration and good amount of reimbursements that we weren't chasing down previously. Worth it for any business and quick replies to questions. Would recommend for any company and much cheaper than trying to manage it internally.

22 de noviembre de 2022
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Respuesta de refundpros.com

Thank you for this great review! We are thrilled that we are able to make this process as easy and cost effective as possible for our customers 😁

Valorada con 5 estrellas sobre 5

Great service!

Helpful and attentive staff, very useful service

11 de noviembre de 2022
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Respuesta de refundpros.com

Thank you for taking the time to write this wonderful review. We love to hear that our service is useful, especially in these times of rising shipping costs!

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