We have been working with RefundPros for the past 3 months and were surprised how much we actually were able to recover! They are very professional and made the entire experience effortless thus far.... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
RefundPros has treated us well over the past few years we have worked together. Their ability to automate claims has made it possible for our business to allow free returns. Once you're signed up th... Ver más
La empresa ha respondido
Our brand has been working with RefundPros for almost 2 years ad they've done exactly what they said they would do for our Amazon account. The best part is you barely have to lift a finger, they take... Ver más
La empresa ha respondido
Refund Pros is a fantastic company to work with! In just a few short weeks, we were able to collect an Amazon reimbursement and recovered inventory. The initial process is simple to get started and... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
RefundPros helps e-commerce businesses recover money they’re owed from both online marketplaces and shipping carriers. We audit Amazon FBA, Amazon Vendor and Walmart Fulfillment accounts to identify missed reimbursements related to lost, damaged, or miscounted inventory and billing discrepancies. We also review shipping carrier invoices to uncover late deliveries and incorrect charges from carriers such as UPS, FedEx, and Canada Post. Using proprietary software combined with hands-on expertise, we manage the entire recovery process, from auditing and claim submission to follow-ups, so our clients don’t need to spend time chasing refunds. RefundPros works on a commission-only model, meaning we only get paid when funds are successfully recovered. With a compliance-first approach, transparent communication, and personalized support, we help businesses recover revenue safely and efficiently.
Información de contacto
Canadá
- refundpros.com
4,9
Excelente
154 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Timely receipt of emails with refund…
Timely receipt of emails with refund reconciliation.
7 de noviembre de 2022
Respuesta de refundpros.com
Thank you for your review! We are happy to hear our service is working well for you 😁
Great Service, Great Execution
I have lots of respect for this company. They solve a problem that we would never have the time to resolve in house. With little need for any input on our side while being easy to use and interact with when needed. I can happily recommend RefundPros to any online business.
2 de noviembre de 2022
Respuesta de refundpros.com
Alex, we really appreciate these words - thank you for taking time out of your day to leave a review ☺
Everyone is great that I have ever had…
Everyone is great that I have ever had to talk to, and even the analytics we receive is great (more than "just a cheque in the mail" service when there is a late order ). The system is simple, automatic, and does everything that it needs to do.
20 de octubre de 2022
Respuesta de refundpros.com
Thank you so much for this awesome review! We work hard to provide the best customer service possible 😄
Very happy customer
Very happy with the service provided by Refund Pro's. Highly recommend using this service. They are very knowledgeable and have recouped a lost of otherwise lost funds for our company.
14 de octubre de 2022
Respuesta de refundpros.com
Rachel, thank you for taking the time to leave us this great review, it is much appreciated! So happy we can continue to recover $$$ for your company!
This service has been great
This service has been great. Seamless and yet effective.
30 de septiembre de 2022
Respuesta de refundpros.com
Really happy to hear our service is working so well for you! Thank you for taking the time to leave us this wonderful review 😁
Refundpros are a very helpful company
Refundpros are a very helpful company. Most small business companies that ship anything with Canada Post would be doing themselves a favour if they hired them. It is great getting some money back when a delivery company doesn't do their job right.
22 de septiembre de 2022
Respuesta de refundpros.com
Thanks a bunch for this wonderful review! We are so happy to be able to save you money! 💲
Great people & great service
Great people & great service! Automates a very important part of our business.
1 de septiembre de 2022
Respuesta de refundpros.com
So happy you're enjoying the service! Thank you for taking the time to leave us a review!
Set it and forget it
Set it and forget it! Very happy with this service
30 de agosto de 2022
Opinión espontánea
Respuesta de refundpros.com
Thank you so much for taking the time to leave us a review! We're so glad you are happy with the service 😊
Great customer service and a must have…
Great customer service and a must have for any business. We ship anywhere from 1000 to 2000 orders a month, and physically do not have the time to check the delivery standard of each and every order sent. With Refund Pros, we just let them do their thing and now we get a few thousand dollars back a month in Canada Post refunds.
24 de agosto de 2022
Respuesta de refundpros.com
Thank you for taking time out of your day to leave a review 😁 So happy we are able to get those dollars back in your pocket...especially with the rising cost of shipping right now 😥
Excellent all around
Excellent all around, highly recommended and definitely an important part of our business.
4 de agosto de 2022
Opinión espontánea
Respuesta de refundpros.com
Your recommendation means a lot to us, thankyou 😊
I have used different reimbusrment…
I have used different reimbusrment services. They have been the best thus far. Good job!
29 de julio de 2022
Opinión espontánea
Respuesta de refundpros.com
Great to hear, thank you for sharing 😀 we pride ourselves in being the best in the industry!
Great customer service
Great customer service, easy to use and well worth it!
22 de julio de 2022
Opinión espontánea
Respuesta de refundpros.com
Thank you! So happy you are pleased with the service 😀
Excellent Service!
Very easy onboarding and very good results.
Highly recommended!
27 de mayo de 2022
Opinión espontánea
Respuesta de refundpros.com
Glad you have had such a good experience and results, thank you for taking time to share your experience 😃
Respuesta de refundpros.com
Thank you so much for taking time to leave a review, we are so pleased that you are benefitting from our service.
Excellent service
Excellent service. Practically set and forget. Would recommend.
9 de mayo de 2022
Opinión espontánea
Respuesta de refundpros.com
Thank you for your kind review and recommendation 😀
Help Bring Down your Shipping Costs!
RefundPros has treated us well over the past few years we have worked together. Their ability to automate claims has made it possible for our business to allow free returns. Once you're signed up there's very little else for you to do other than wait for your email notifications of your refunds. If you have concerns or questions they're there to assist as well.
21 de abril de 2022
Opinión espontánea
Respuesta de refundpros.com
So pleased to hear that you have been able to channel those refunds back into improving your service you offer your customers!
Timely responses for questions and…
Timely responses for questions and general inquiries. The folks at RefundPros are really trying to help!
20 de abril de 2022
Opinión espontánea
Respuesta de refundpros.com
Thankyou for your kind review. Our customer support team always go above and beyond to help, we are very proud of them!
Great customer service
Great customer service. Super reliable auditing and our CP claims are all being processed in a timely fashion. Highly recommended. Also, we were totally skeptical, but these folks are legit and we've been using their services for five years now.
20 de abril de 2022
Opinión espontánea
Respuesta de refundpros.com
So many businesses are skeptical when they first learn about our service! I guess it seems to good to be true! Thankyou for taking that leap of faith and trusting us with your carrier auditing, it's great working with you 😊
Excellent service!
19 de abril de 2022
Opinión espontánea
Respuesta de refundpros.com
Thank you! that's always our goal!
RefundPros is well worth the money
RefundPros is well worth the money!
We've been working with RefundPros for a few years now, and every time we get claims emails from them, it feels like free money because we didn't have to do anything to receive the funds! They take care of all claims submissions and keep an eye on it so we don't have to!
18 de abril de 2022
Opinión espontánea
Respuesta de refundpros.com
Thank you for being a great customer and trusting us to get back the money you are owed.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.