WADI AL FUNOON MOBILE PHONES & ACCESSORIES L.L.C Opiniones 137

TrustScore: 3 sobre 5

2,8

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Phone after sometimes not working properly and gets heated from times to times even seven days are not enough to test the phone if return is eligible or not it need more time

Valorada con 5 estrellas sobre 5

after buying product, i checked few reviews here and was dicy whether product will be good or not. I opted open box delivery service and found product is actually in showroom condition. I have bee... Ver más

Valorada con 1 estrellas sobre 5

They boost the battery illegally Don’t trust them, Buy used phone better than buying from them, every week there’s failure with the iPhone , I bought one(like new 88% life of battery “it’s ok... Ver más

Valorada con 1 estrellas sobre 5

They boost the battery illegally Don’t trust them, Buy used phone better than buying from them, every week there’s failure with the iPhone , I bought one(like new 88% life of battery “it’s ok... Ver más

Información sobre la empresa

  1. Tienda de electrónica
  2. Tienda de ordenadores y accesorios
  3. Mayorista de accesorios electrónicos
  4. Tienda de reparación de teléfonos celulares
  5. Tienda de objetos de segunda mano

Escrito por la empresa

Refurbzoo.ae is an initiative of Wadi Al Funoon Mobile Phones & Accessories Trading L.L.C, which was established in year 2023 at Bur Dubai, UAE. “Refurbzoo.ae” was founded by Shiva Jora, who is having experience of more than 8 years in this industry. Refurbzoo working towards reducing e-waste and offering sustainable solutions for consumers. By partnering with retailers to offer returned, overstock, and certified pre-owned products at discounted prices, Refurbzoo is not only providing an opportunity for consumers to purchase affordable electronics but also reducing the environmental impact of discarded products. Certified pre-owned/refurbhised products that have undergone intensive quality checks and come with a warranty offer consumers peace of mind and assurance of the product's functionality. This is especially important for smartphone that are often expensive and require a significant investment. Overall, Refurbzoo's approach to repurposing returned and overstock products while providing sustainable solutions for consumers is a positive step towards reducing waste and promoting environmental sustainability


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

137 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Met my expectations

I was spectacle about their products. To try them out I purchased iPhone SE. The phone condition they sent was very good. as described in the website, they had provided a charger and cable. For people who value functionality over specifications, refurbished phones are way to go. For those who are wanting to have refurbished goods I recommend zoo.

12 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Received product in showroom condition

after buying product, i checked few reviews here and was dicy whether product will be good or not. I opted open box delivery service and found product is actually in showroom condition. I have been using the same from last appx. 20-25 days and it is working absolutely ok.

There is one suggestion to refurbzoo, customer support provides solution in layman language and may not be that professional. You need to add more customer support.

However, full ratings to the product.

20 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid buying here: false promises

Like many of other clients here, I have to give this company 1 star review. Please avoid this place at all costs.

I was in chats over the past few weeks to buy a S23ultra ultra from them. We agreed (so it was hard proof written on the chat):
1. I would come by in the office to inspect the phone.
2.
That I would get a 150 AED discount because I'm a new customer.
3. I would get an original charger and cable with the phone.

When I arrived there, the guy first denied me to come and see the phone..while we repeatedly spoke about it.

Then he said there was no original charger+ that the discount was not applicable because it was already a few weeks since the first message.(Mind you: the discount was for first time users and didn't have an expiration date).

In short:
Won't deliver as agreed before and will try to overcharge you.

18 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very bad customer service

30 de julio de 2023
Logotipo de WADI AL FUNOON MOBILE PHONES & ACCESSORIES L.L.C

Respuesta de WADI AL FUNOON MOBILE PHONES & ACCESSORIES L.L.C

Hi Ryan

Apologies for the inconvenience caused to you

Thanks for your valuable time and discussing your concern while we discussed on call yesterday. We dig into your case and tried to call in the today morning, but may be due to your busy schedule, the call was not picked up.

Please let us know, your preferred time, so that our concerned team can call you and resolve your issue.

However, I would like to highlight, on digging your case details, on receiving request for return, we immediately requested our courier partner to get the product back and even instructed him, to refund the money on the spot considering your special request and ensuring that our no customer remain inconvenient.

Accordingly, you may received the refund within 48 hrs. from the date of placing request for return.

Still, we will try to improve our service and have recently implemented various new quality checks and also, reduced the time for replacement by improving courier services. Furthermore, we have improved our customer support service in order to serve you better.

Hope you understand.

However, in case, you still have any issue, which remain unresolved, please let us know and may contact us at +97142959448.

Thanks
DH From Refurbzoo

Valorada con 1 estrellas sobre 5

Very irresponsible shop!

Very irresponsible shop. I ordered superb condition iPhone 13 and they send me very bad condition one with bluery lens error. I can't even take normal photos or videos. Don't buy and stay away from these scam folks!!!

3 de agosto de 2023
Opinión espontánea
Logotipo de WADI AL FUNOON MOBILE PHONES & ACCESSORIES L.L.C

Respuesta de WADI AL FUNOON MOBILE PHONES & ACCESSORIES L.L.C

Hi A Min Khaung

Apologies for the inconvenience caused to you and sorry for late response!!! Can you just share your order id/ Email id/ contact no. so that we can look into your concern and will get back to you with appropriate resolution.

Rest assured, we never intend to make our customer inconvenient.

Hope your understand.

Thanks
DH from Refurbzoo

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