Phone after sometimes not working properly and gets heated from times to times even seven days are not enough to test the phone if return is eligible or not it need more time
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Consulta las opiniones de los clientes
after buying product, i checked few reviews here and was dicy whether product will be good or not. I opted open box delivery service and found product is actually in showroom condition. I have bee... Ver más
They boost the battery illegally Don’t trust them, Buy used phone better than buying from them, every week there’s failure with the iPhone , I bought one(like new 88% life of battery “it’s ok... Ver más
They boost the battery illegally Don’t trust them, Buy used phone better than buying from them, every week there’s failure with the iPhone , I bought one(like new 88% life of battery “it’s ok... Ver más
Información sobre la empresa
- Tienda de electrónica
- Tienda de ordenadores y accesorios
- Mayorista de accesorios electrónicos
- Tienda de reparación de teléfonos celulares
- Tienda de objetos de segunda mano
Escrito por la empresa
Refurbzoo.ae is an initiative of Wadi Al Funoon Mobile Phones & Accessories Trading L.L.C, which was established in year 2023 at Bur Dubai, UAE. “Refurbzoo.ae” was founded by Shiva Jora, who is having experience of more than 8 years in this industry. Refurbzoo working towards reducing e-waste and offering sustainable solutions for consumers. By partnering with retailers to offer returned, overstock, and certified pre-owned products at discounted prices, Refurbzoo is not only providing an opportunity for consumers to purchase affordable electronics but also reducing the environmental impact of discarded products. Certified pre-owned/refurbhised products that have undergone intensive quality checks and come with a warranty offer consumers peace of mind and assurance of the product's functionality. This is especially important for smartphone that are often expensive and require a significant investment. Overall, Refurbzoo's approach to repurposing returned and overstock products while providing sustainable solutions for consumers is a positive step towards reducing waste and promoting environmental sustainability
Información de contacto
Emiratos Árabes Unidos
- refurbzoo.ae
2,8
Medio
137 opiniones
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My experience with them was great
My experience with them was great. I wanted an iPhone and I asked them to deliver it in a certain time before I leave work, and they did. I checked the phone when I got it and everything seems fine. Also the battery capacity was great despite the phone being 3 years old. There was a mistake in the invoice as there was a type in the phone serial number. I contacted them and they sent me the correct invoice immediately in the same day. Good support
19 de julio de 2023
Opinión espontánea
This was one of the worst experience DO NOT BUY!!
This was one of the worst experiences ever .First of when I bought the phone it worked fine but then I tried putting the sim and it didn’t even work it didn’t even read the sim.Then for the refund when I tried to put it back delivery 4 days every time they tell us they will pick up the phone then they never come.Then they told us we needed to give the phone they needed to check it then they will give us back the cash and the cash took 3 days to come.
9 de julio de 2023
Respuesta de WADI AL FUNOON MOBILE PHONES & ACCESSORIES L.L.C
Hi Sarah
Apologies for the inconvenience caused to you!!! We never intend that any of our customer comes across the bad experience.
We have checked your case and tried to contact you to understand and resolve the same, but seems you may be busy somewhere as your contact no. is not picked up. Please let us know your preferred time, our team will contact you.
Now, we would to like to inform you that, we provide 7 days replacement and 1 year warranty with every phone. On receiving the technical issue from your end, we immediately suggested you the replacement. However, you pressed on return and getting the refund.
As an exception, we agreed to provide the refund and accordingly, immediately put the request for return with our delivery partner.
It seems, you may be available in a limited time slot only to return the same and also, due to some busy schedule, you may have changed the time slot for return. In the whole process, in order to pick the return in limited time slot and then at changed time slot, it took more than usual time to courier to get the product returned.
In the whole process, our ops team remain in continuous touch with you as well as courier partner and has also requested courier to cooperate and pick the phone at desired time.
Furthermore, as soon as we receive the product back, we initiated the refund and provided to you.
We understand your situation, but our team is always ready to cooperate and fulfill your requirements but sometimes, it took longer than usual as even, specially when some exceptional approval is required and also, we have to rely on external parties to arrange return pickup etc.
Hope you understand and your issue is resolved. Still in case, you have any issue/ doubt, feel free to call us at +97142959449. We are always ready to serve you better.
Thanks
DH from Refurbzoo
fast delivery,excellent quality same…
fast delivery,excellent quality same like new with reasonable price.received best service more then expected.
11 de julio de 2023
Opinión espontánea
Bad experience
Very bad battery, called after I ordered to change the phone color, promised delivery if i ordered before a certain time yet delayed delivery by 3 days
30 de junio de 2023
Inspite of the EID holiday
Inspite of the EID holiday, the company delivered. Their system was clean. The company wishes to make smart phones affordable to the common man, and this is the reason for my approbation. My good wishes to the team, who deserve a cheer.
28 de junio de 2023
Opinión espontánea
Satisfied customer
Got google pixel 3 (superb condition) from them. Looks neat and works perfectly fine. Customer service is responsive as well.
24 de junio de 2023
Opinión espontánea
They didn’t mention about the battery…
They didn’t mention about the battery is replaced. And its not an genuine apple part
15 de junio de 2023
Ordered iphone SE
Ordered iphone SE. Item looks good. No issues. Got it with latest ios version.
Good place to buy used phones
15 de junio de 2023
Bought One plus recently from…
Bought One plus recently from Refurbzoo, got delivery in 2 days. 100% working condition with no scratches on phone. Fully satisfied.
11 de junio de 2023
Opinión espontánea
Bought 12 pro in superb condition…
Bought 12 pro in superb condition around 10 days back. Got delivered in 1 day with battery health 94%. Condition is excellent. 1 minor scratch on side.
Worth to buy
7 de junio de 2023
Opinión espontánea
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