I've used Regency Hampers before so I had every confidence that there would be great choice of hampers, easy to order, at a price I was happy with. My son was thrilled with the items, and it arrived o... Ver más
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I've used Regency Hampers before so I had every confidence that there would be great choice of hampers, easy to order, at a price I was happy with. My son was thrilled with the items, and it arrived o... Ver más
La empresa ha respondido
I recently purchased a surprise Hamper to be delivered to my Son but became concerned about the delivery. Katie G in Customer Services assured me that she had contacted the Courier to address my con... Ver más
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I would avoid as missing item, delivery late for a priority service and the items were very overpriced. Much fresher and cheaper to get fresh fruit from local supermarket as effectively it was like a... Ver más
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Regency is my go-to company for all thing Hamper...Good selection at decent prices. I just wish we could get a corporate account instead of putting everything on a credit card. I'm told it isn't... Ver más
La empresa ha respondido
Browse our range of luxury food, gift & Christmas hampers. From pamper hampers to fresh fruit baskets - all beautifully packaged and delivered the next day.
Eagle Tower, GL50 1TA, Cheltenham, Reino Unido
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I love this company ! The hampers are superb!
The service is excellent !
I only use this company !
Wouid highly recommend !

Respuesta de Regency Hampers
The order was delivered promptly and was well packed.
The two hampers I ordered were both gifts and the two recipients were delighted with the presentation and the contents,

Respuesta de Regency Hampers
Gorgeous hampers!!! Delivered on time and when I asked to change the delivery date, customer services were friendly and made the change with no problems at all. Will definitely purchase again.

Respuesta de Regency Hampers
Regency Hampers are one of my favourite companies for hampers. They provide a variety of beautiful hampers for various occasions, whether it's for a celebration, a gift, or an indulgent treat! There are breakfast hampers, non alcoholic or alcoholic hampers, etc. The service is excellent, too. Their delivery is fast and reliable. All of the hampers I have sent have arrived on time, especially the Christmas ones.

Respuesta de Regency Hampers
Unfortunately, despite using this company for several years, this year they failed to deliver an important hamper. Customer Service is all about how you respond to the failure, this company unfortunately feels the best way to deal with the situation is to blame the customer and say we had given them the wrong address. Surprisingly they delivered to this address the year before. They were already late with the delivery and then sent an email suggesting I had sent the wrong address.
The company failed to keep a check on its delivery company and had three days before Christmas to resolve the issue despite the fact they knew there was a problem.
I contacted them today and they had no resolution available and all they wanted was to track what had happened, this Is not a resolution and when I suggested they get in a car and delivery it the member of the team terminated the call.
This hamper was ordered in November, and they had one job to do deliver it on the day we agreed and they failed not trustworthy.
I have just recived a a call from Fedex asking me to verify the address. They are now trying to deliver the same hamper a week old which has fresh food. I dont deal with FEDEX that is the job of the supplier. still no resolution offered from the company.

Respuesta de Regency Hampers
Fabulous variety of hampers that are dispatched and delivered on time.
Would highly recommend.

Respuesta de Regency Hampers
It was very easy to order, and the quality of the items in the hamper were excellent.

Respuesta de Regency Hampers
Promptly delivered, well packed, contents as described. An excellent Christmas present for my daughter.

Respuesta de Regency Hampers
Bought as a gift. Both parties loved them. So will buy from them again.

Respuesta de Regency Hampers
The staff are extremely helpful and understand that ND people have different requirements. Most impressed.
The gift arrived on time and was enjoyed

Respuesta de Regency Hampers
Delivery was on time and we'll organised.

Respuesta de Regency Hampers
Very happy with my Hamper. Very good quality treats. Good value for money and delivered on time.

Respuesta de Regency Hampers
I ordered two hampers for gifts at Christmas. The lady on the phone was most kind, professional and helpful.
The hampers arrived on time on the day specified and the recipients were delighted at their contents.
I am so happy that everything went smoothly and will definitely order from you again. Thank you!

Respuesta de Regency Hampers
Fabulous service, emails and updates and great products, all my family are pleased
Thank you

Respuesta de Regency Hampers
I’ve never shopped for a hamper on line before but I’d left it a bit late for the date and I trusted the brand.
There was plenty of choice and my hamper arrived a couple of days later at exactly the time slot promised. Everything in perfect condition too.
I would shop like this again as it’s also very convenient.

Respuesta de Regency Hampers
Happy with service and price delivered on date requested second year using company would recommend using this company.

Respuesta de Regency Hampers
A quality hamper well packaged and arrived when stated - very pleased

Respuesta de Regency Hampers
This is the second year I have had the Burford hamper delivered as a generous gift from family in Australia. This year it arrived in a white box, not a wicker basket. Also, why do they always include Sweet Piccalilli preserve? We still have last year’s in the fridge!

Respuesta de Regency Hampers
Excellent customer service provided by Ben who resolved my issue by going the extra mile.

Respuesta de Regency Hampers
Lovely hampers. My brother loved his for Christmas. Easy ordering and delivery was seamless.

Respuesta de Regency Hampers
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