Disappointed
I'm sorry to say this but I'm disappointed because you gave us an office that didn't match the photos you sent me. I trusted you but in the end I found myself with an office without windows.
Respuesta de Regus - Casablanca, Casa Twin Tower Centre 2
Hi,
I’m very sorry to hear of your disappointment.
Regardless of the reason, I understand how frustrating it can be and apologize if we haven’t provided you with the level of service that you expect and deserve from Regus.
We’re looking into this as a priority and a member of our team will get back to you as soon as we have the details.
Your satisfaction is very important. Therefore, we’ll make the relevant inquiries and aim to put matters right as soon as we can. Where appropriate, we’ll also take steps to prevent the situation from happening again.
Thank you for your patience and cooperation.
Michelle Spire
Assistant Global Customer Service at Regus