Great working space, clean offices, welcoming and helpful staff (Mitchell at the Gloucester Regus) to resolve any issues and keep clients comfortable.
La empresa ha respondido
Localización
Cambiar localizaciónGloucester Docks, North Warehouse, GL1 2FB Gloucester, GB
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Consulta las opiniones de los clientes
I'm at the Regus office block at Gloucester Docks. It's a lovely setting overlooking the canal, really nice office block. All the staff, especially Mitch on the desk, are always helpful and friendly.... Ver más
La empresa ha respondido
Avoid Avoid Avoid We are still having issues with these liars and scammers. Since discovering that the services we signed up to are not what we were sold, and the services being useless... Ver más
La empresa ha respondido
The onboarding process was seamless and the team made settling into our new office a breeze. Mauro our centre manager has been brilliant and proactive to ensure that we are well acquainted with our su... Ver más
Información sobre la empresa
Escrito por la empresa
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Información de contacto
Gloucester Docks, North Warehouse, GL1 2FB, Gloucester, Reino Unido
- 8000608702
4,0
Muy bueno
5 opiniones
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Great working space
Great working space, clean offices, welcoming and helpful staff (Mitchell at the Gloucester Regus) to resolve any issues and keep clients comfortable.
12 de agosto de 2026
Respuesta de Regus - Gloucester Docks, North Warehouse
Hi Irfan, thank you so much for your thoughtful review! We're delighted to hear you enjoy our clean workspace and welcoming team. It's especially great to know Mitchell at Regus Gloucester has been so helpful in resolving any issues and ensuring you're comfortable. We truly appreciate your feedback!
Regus office block at Gloucester Docks
I'm at the Regus office block at Gloucester Docks. It's a lovely setting overlooking the canal, really nice office block. All the staff, especially Mitch on the desk, are always helpful and friendly. I can highly recommend Mitchell and the team at Regus Gloucester.
20 de julio de 2026
Opinión espontánea
Respuesta de Regus - Gloucester Docks, North Warehouse
Thank you for your wonderful review! We're so pleased to hear you enjoy the setting overlooking the canal and find our office block to be really nice. It's fantastic to know that the team is always helpful and friendly. We truly appreciate your high recommendation!
The onboarding process was seamless and…
The onboarding process was seamless and the team made settling into our new office a breeze. Mauro our centre manager has been brilliant and proactive to ensure that we are well acquainted with our surroundings and already had our access cards ready when we arrived which saved us a lot of time. Brilliant all round service and I highly recommend!!
1 de mayo de 2025
Opinión espontánea
Avoid Avoid Avoid
Avoid Avoid Avoid
We are still having issues with these liars and scammers.
Since discovering that the services we signed up to are not what we were sold, and the services being useless for us, we have been refused the option to end the contract.
It gets worse.... we are up to date with our payments (although not using any services) but we are now being sent invoices for "late payment fees" for months which were paid in advance and "deposit/retainer fees" which we have no idea what these are.
Nobody will discuss the added fees, we are just told we are contract and to read the t&c's.
Do not make the same mistake that we have and sign anything with this company.
We are now contacting trading standards.
1 de junio de 2023
Opinión espontánea
Respuesta de Regus - Gloucester Docks, North Warehouse
Hi Darren,
I understand that you’re dissatisfied with our decision not to end your agreement early.
You have signed an agreement with us until 30 September 2023. This is a formal business commitment, and it should be honoured. You will be billed until the end date.
I’ve reviewed your account and see that there are invoices pending for payment. This caused your account to be billed with valid late payment fees.
A service retainer was charged to you since there is no automated payment method added to your account.
We ask all our customers to add an automated payment method to their accounts. I apologise if this wasn’t clearly communicated to you but it’s in the terms of your agreement.
We understand that this is not always possible, so we agreed as an exception for you to pay via an alternative method. That exception is made on the understanding that an additional service retainer is payable. This will be refunded to you within 30 days from the end date of your agreement.
If you decide to add an automated payment method to your account (which you can easily do through your online account (MyRegus.com), under the Account / Billing and payments section), we’ll immediately credit and refund this additional retainer.
We greatly value your business and want to maintain a positive working relationship with you. However, the current payment situation needs to be resolved. Please make payment arrangements for your outstanding balance.
Your centre team is your main point of contact and is available to answer any questions you may have. Please feel free to contact them.
Thank you,
Lorraine Brule
Global Customer Service at Regus
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