Gibson House, Very unprofessional receptionist
Gibson House. Really unprofessional receptionist, first off calling everyone 'sweetheart'. Then she having a very loud video conversation with a couple of others discussing the 'spicy' films they had been watching! Reception is in a stairwell at the entrance to the building which echos badly, meaning there was no escape from their loud discussion. Gave a very poor image of Regus, if they are trying to be a professional outfit.
Respuesta de Regus - Huntingdon, Ermine Business Park
Hi Clive,
Thank you for bringing this to our attention. It's through feedback such as yours that we can improve our services to customers.
I sincerely apologise for any inconvenience caused and have asked the line manager of the centre to investigate this as a priority. We are committed to the highest standards of integrity, honesty, openness and professionalism in all our activities. We will ensure the situation is properly investigated and quickly resolved.
I haven't been able to identify your account and I ask that you please contact me directly at lorraine.brule@regus.com.
Best regards,
Lorraine Brule
Global Customer Service at Regus