Not a good experience at all
Not a good experience at all.
Leicester Grove Park.
Nice office, but not everyone is professional. Heard bad language frequently from other offices, including shouting at times.
Management, customer service and finance teams were unavailable to talk to human to human and hide behind the app email system.
The only good thing about my experience was the reception team who were helpful, approachable and friendly. Sadly they got the brunt of management not giving a toss. They were worth much more than management teams and were worth their weight in gold.
I had numerous issues, but I know they hide behind the response that they “are sorry this wasn’t communicated to you” or “that it was in your contract” it’s all lip-service. They just care about your money. I’d definitely not recommend them.
Respuesta de Regus - Leicester Grove Park
Hi and thank you for getting in touch.
I’m sorry you feel this way and can only apologise if the information you have been provided has disappointed you.
I reached out to help but you stated to us privately that you wish to remain anonymous. We will of course respect your decision.
I remain available to you at lorraine.brule@regus.com should you wish to revisit this in the future.
Kind regards,
Lorraine Brule
Global Customer Service at Regus
