The only thing I need is just to get right stuff what I paid for, but unfortunately was objected because I can't well keep the greasy pod due to it's sever oil leakage and failed to provide the pictu... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
These cigarettes are very different from the previous ones, they are sweet and the taste is not the same. Although the name is the same. This made me a little upset I would like to update my feedba... Ver más
La empresa ha respondido
Second time now that one or more vapes didn’t work. Have contacted the company a few times with one reply offering me a discount of 15 percent on my next order. Why would I continue to order when the... Ver más
La empresa ha respondido
Brilliant service. Speedy delivery and easy to order. Great variety and flavours available at a good price - much better value than buying locally. product arrived on time and in excellent conditio... Ver más
La empresa ha respondido
3,6
Medio
294 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Refer my last order
Refer my last order , i want to exchange the charger so increase the order amount. But the coupon cannot work i order. I’m already email this case to your support but no reply. Bad feeling for this service.
But they already reply and settle at last month. I hope they can keep the good service for customer.
30 de julio de 2023
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!
Fast delivery and great product
Fast delivery and great product. Relx is the best. I particularly like their new disposable vapes.
8 de agosto de 2023
Don’t believe they are genuine!
I bought three different types and the flavour of all the Relx pods was gross… the mint wasn’t minty, the menthol wasn’t cooling and the red one tasted wet. They were all super harsh as well. Seems like a waste of money, after using the RELX brand for several years from other suppliers, I would say these pods seem fake!
6 de agosto de 2023
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!
Very reliable.
Great service. Easy to order what I need. Very quick delivery. Love the freebies that you offer and discount codes. Thank you 😊
3 de agosto de 2023
I never got my delivery
I never got my delivery. The Courier said it was. But I didn't actually get it!
26 de julio de 2023
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!
I am a repeat customer
I am a repeat customer, always impressed with the fast shipping, prompt service and quick reply with any concerns and questions. Reliable product and good value. Will stay loyal.
27 de julio de 2023
Quick delivery
1 de agosto de 2023
The watermelon-ice was great but the…
The watermelon-ice was great but the zesty-menthol is un-inhaleable. It was mentioned that the expiry for the zesty-menthol was 100 days and I immediately started using, but you cough uncontrollably.
24 de julio de 2023
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
I usually order the watermelon pod but…
I usually order the watermelon pod but the last order I made they gave the disposable vaping device. I was really disappointed.
12 de julio de 2023
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Fast delivery on time
26 de julio de 2023
Respuesta de Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
Bad product
In the batch I just bought, one of the boxes had products which didn't taste as they normally do. They were really foul tasting. I have kept them in case you need them, but I'd be grateful for a refund for that box.
18 de julio de 2023
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Every time I order and select a…
Every time I order and select a delivery service for it to come in time it does not. When I reached out to customer services they were very unhelpful. I still don’t have my order, and their response is that it’s been attempted to be delivered but had it been delivered with the postage I paid for i would have received this. Do not order Royal Mail 24h as you won’t get it
25 de julio de 2023
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Product was exact
Everything I ordered came in excellent condition and was exactly as it was described. The order came quickly and the price was great.
25 de julio de 2023
Respuesta de Relxnow
Thank you so much for your kind words!
We're delighted to hear that you had a great experience with us. Your support means a lot to our team!
service was great but my sending…
service was great but my sending address was missing the street name on the label. i hope it won't happen again next time
25 de julio de 2023
Respuesta de Relxnow
Thank you for reaching out and taking a time to share your valuable feedback of RELX!
Your willingness to share your thoughts with us demonstrates your commitment to helping us grow, and we truly appreciate your contribution.
Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!
Reasons for online order
Shipping fast
Assistant helpful
Multiple choices than purchase from retail store
25 de julio de 2023
Respuesta de Relxnow
Thank you for reaching out and taking a time to share your experience with RELX!
Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!
Thank you, and we appreciate the support you have shown us.
Great product.
16 de julio de 2023
Respuesta de Relxnow
Thank you for reaching out and taking a time to share your experience with RELX!
Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!
Thank you, and we appreciate the support you have shown us.
age verify every time
23 de julio de 2023
Respuesta de Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
RELX is committed to prevent and discourage the use of e-cigarettes by minors and people who are not smokers or vapers through the 'Guardian Program'.
Please refer to our Guardian Program https://relxnow.com/pages/youth-prevention-guardian-program for further information.
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us for further inquiry!
great quality fast delivery
24 de julio de 2023
Respuesta de Relxnow
Thank you for reaching out and taking a time to share your experience with RELX!
Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!
Thank you, and we appreciate the support you have shown us.
Incorrect items
24 de julio de 2023
Respuesta de Relxnow
Thank you for choosing RELX.
We are here to follow up further on the issue. Has this been resolved?
Once again, we deeply apologize on the inconveniences that you faced. Please do not hesitate to contact our support for further inquiry!
We truly appreciate your support and understanding on this matter.
The delivery was fast and efficient.
The delivery was fast and efficient.
Maybe next time it will be more convenient for me to put the delivery on the mailbox because it’s a small items only.
21 de julio de 2023
Respuesta de Relxnow
Thank you for choosing RELX and for taking the time to share your experience.
We value your feedback tremendously, and it motivates us to continually strive for excellence. If there's anything more you'd like to share or if you have any suggestions, please feel free to reach out. Your insights are invaluable to us.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.