This is a great product well made at a fair price. Arrived ahead of schedule well packaged and in perfect condition.Instructions were good and we had the spa up and running in about 40 minutes.The com... Ver más
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Consulta las opiniones de los clientes
I bought my 2 person spa October 20 2025. When filled with fresh, clean, clear water as soon as the jets were turned on the water was contaminated by black goo. I have video of the filling process and... Ver más
Crap service- I ordered 8 filters only received 2. Trying to contact customer service is a nightmare dont order from them. Amazon much cheaper and easier and faster delivery
Nice product thus far in that I just set it up yesterday, so hopefully the hot tub is warm enough for use today. Did not give it 5 stars in that the protective cover bag was ripped in several places u... Ver más
Información sobre la empresa
Escrito por la empresa
Relxtime is a leading brand for inflatable products, offering advanced technology and unique features at an affordable price. While we are renowned for our inflatable hot tubs, our product range also includes inflatable sofas and other outdoor inflatable home essentials. All of our products are designed to provide a relaxing and enjoyable experience, and we offer a variety of accessories to enhance your enjoyment.
Información de contacto
UNIT 1006 10/F CARNARVON PLAZA 20 CARNARVON ROAD, TSIMSHATSUI, 999077, Hong Kong, Hong Kong
- contact@relxtime.com
- relxtime.com
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Ha contestado el 4% de las opiniones negativas
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Love the easy setup!
Easy to purchase and quick delivery. Super fast and easy to set up! Haven’t gone in yet but July 4 is the day!
Love the easy set up
Love the easy set up. Amazed with the performance with the bubbles. Wish it had more seating in the cushion area.
The heater is not working
The heater is not working. We troubleshoot everything and still no heat.
Very frustrating not being able to talk…
Very frustrating not being able to talk to a real human. If you have a problem all is communicated thru email which would be ok but the response time is always the next day. Not good! I got so frustrated with this that I just returned the whole unit and will go elsewhere. The heating unit stopped working and they sent us a tube video on how to disassemble and send the heater back. All good if we had the same model they were doing. So upset!!!!
👍👍👍👍👍
I’m really surprised how much we are enjoying this hot tub! Easy to setup and maintain
My first hot tub I ordered had a air…
My first hot tub I ordered had a air leak we couldn't locate your company sent me instructions and the label I needed to send it back. You replaced it in a timely manner which was great. The replacement is amazing!!I love your product and the fact that your company stands behind it and makes everything easy is a big plus in the world today. Thank you for this awesome hot tub!!
Satisfied customer
Our hot tub came pretty quickly. It was easy to put up and get filled and ready to use. It works wonderfully and is very relaxing. I highly recommend this brand of hot tub.
My brother loves this
My brother loves this! Only thing we that could be better is if the jets were stronger. Not as powerful as the grounded ones but other than that this is a nice size and comes with a cover and water stays warm.
Easy to set up
Easy to set up. Seems like a quality item. Easy to operate. Cover fits a little too tight. Some advise...this is only 145 gal of water, use chemicals sparingly. I wish bubbles were not just around the perimeter but dispersed throughout the entire bottom of tub. All in all, pleased with purchase. Great customer service.
Very easy setup
The tub was very easy to set up. And it’s very spacious ! We love it !!
easy set up
easy set up, nice design, heating process to reach temperature took only one day. I like the contained system with pump/heater and the inflation system is quick, which is also contained in the pump design.
The spa was delivered quickly and the…
The spa was delivered quickly and the quality was as presented
Wonderful hot tub , sensitive heater
Purchased hot tub on black Friday. Set it up in January, heater stops working in March. I'm still trying to figure out if draining it and looking for a reset switch is realistic . I really enjoyed it for almost 3 months and hopefully all is not lost . Since everything else still works , I may just find and auxiliary heater. If you purchase 1 , I would suggest keeping a real close eye on the filters and listen for any changes in the sound of the heater/pump . It's a very comfortable hot tub nonetheless.
Y'all did a wonderful job my daughter…
Y'all did a wonderful job my daughter thought it was a fraud but I told her it wasn't and it came to me so that changed her mind haven't had a chance to get in it yet got it set up filled and looking forward for enjoying during the summer
Dispute With Your Bank If It Is Defective
Buy from Costco instead even if it’s a bit more money. You will save yourself the headache and time wasted trying to get a replacement on parts that are defective. I asked for a replacement on something new and all they have done so far is given me the run around. Thumbs down on the customer service - you have none.
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