This is a great product well made at a fair price. Arrived ahead of schedule well packaged and in perfect condition.Instructions were good and we had the spa up and running in about 40 minutes.The com... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I bought my 2 person spa October 20 2025. When filled with fresh, clean, clear water as soon as the jets were turned on the water was contaminated by black goo. I have video of the filling process and... Ver más
Crap service- I ordered 8 filters only received 2. Trying to contact customer service is a nightmare dont order from them. Amazon much cheaper and easier and faster delivery
Nice product thus far in that I just set it up yesterday, so hopefully the hot tub is warm enough for use today. Did not give it 5 stars in that the protective cover bag was ripped in several places u... Ver más
Información sobre la empresa
Escrito por la empresa
Relxtime is a leading brand for inflatable products, offering advanced technology and unique features at an affordable price. While we are renowned for our inflatable hot tubs, our product range also includes inflatable sofas and other outdoor inflatable home essentials. All of our products are designed to provide a relaxing and enjoyable experience, and we offer a variety of accessories to enhance your enjoyment.
Información de contacto
UNIT 1006 10/F CARNARVON PLAZA 20 CARNARVON ROAD, TSIMSHATSUI, 999077, Hong Kong, Hong Kong
- contact@relxtime.com
- relxtime.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 4% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Won’t hold air and customer service non…
Won’t hold air and customer service non existent
It is so well made and works great.
This was a surprise 41st anniversary…
This was a surprise 41st anniversary present for my husband. He works a hard job outside and I thought with winter coming it would be perfect. It was very easy to set up and the first time we got in it the first words out of his mouth were "why didn't you think of this year's ago!"
Love it! Jets are much more powerful than I expected. Set up was quick and easy to use.
Exactly what I was looking for. I transformed a small storage room into a personal spa. My 2 person spa tub is perfect for this space. I wasn't expecting the jets to be as powerful as they are! Very impressive. Love love love this personal spa!
The spa is definitely a $400 spa
The spa is definitely a $400 spa. As far as craftsmanship, It's very good. The filtration system is very basic. I have not had it get up to 104 other than one day when the heat was left on all day and it was about 80° outside. How's your internet? The heat drops pretty quickly and then also drops with the bubbles on. All in all, it's a very simple spa. Not a bad purchase and it looks nice If you're trying to just have something simple without spending thousands.
A smooth process
A smooth process. Using the Shop app, the purchase took a minute and the spa arrived a few days later. Have enjoyed it every day since! I'm only three days in, but all is good.
quick response to order and extremely…
quick response to order and extremely happy with hot tub
Heater not working
Heater not working
avg.temp outdoor is above 50
I would like a refund for the spa
This product exceeded my expectations
This product exceeded my expectations. I highly recommend and will tell everyone I meet.
Hot tub disaster
We bought a 4 to 6 person.hot tub from Amazon. From the day that we received the hot tub. We blew it up and it would not hold air. The heater would not work and it started leaking and coming apart at the seams. We put in report after report, And listed all the problems ask if we could send it back. They kept telling us it was only returnable for 14 days. But we kept sending photos and complaints and found out. It's a 2 year warranty. Where are just now getting ready to send it back to the company very unhappy, be very careful buying hot tubs from this company. It has been a nightmare from day one.
LwHinman 4025473496
The filters got to me in a timely…
The filters got to me in a timely fashion and I was updated on the delivery date.
Great value
Chose Relxtime because the customer reviews were much better than all other brands. Now that I have received it, I completely agree. Simple to set up, simple to use, excellent value.
I wish the inflatable hot tub came with…
I wish the inflatable hot tub came with the inflatable cover. This was my mistake of not reading but now can't even order it as it is unavailable.
had such high hopes for this hot tub
had such high hopes for this hot tub. We set it up in the summer and it still doesn’t reach past 100 degrees. I’ve emailed, they wanted a video and said I would get a FULL replacement or money back. After I sent the video of it clearly not going up in temperature now they want to just send me a part after going through a warranty process. It’s been used maybe 2 times. Never again
Also they are deleting comments on instagram
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








