This is a great product well made at a fair price. Arrived ahead of schedule well packaged and in perfect condition.Instructions were good and we had the spa up and running in about 40 minutes.The com... Ver más
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Consulta las opiniones de los clientes
I bought my 2 person spa October 20 2025. When filled with fresh, clean, clear water as soon as the jets were turned on the water was contaminated by black goo. I have video of the filling process and... Ver más
Crap service- I ordered 8 filters only received 2. Trying to contact customer service is a nightmare dont order from them. Amazon much cheaper and easier and faster delivery
Nice product thus far in that I just set it up yesterday, so hopefully the hot tub is warm enough for use today. Did not give it 5 stars in that the protective cover bag was ripped in several places u... Ver más
Información sobre la empresa
Escrito por la empresa
Relxtime is a leading brand for inflatable products, offering advanced technology and unique features at an affordable price. While we are renowned for our inflatable hot tubs, our product range also includes inflatable sofas and other outdoor inflatable home essentials. All of our products are designed to provide a relaxing and enjoyable experience, and we offer a variety of accessories to enhance your enjoyment.
Información de contacto
UNIT 1006 10/F CARNARVON PLAZA 20 CARNARVON ROAD, TSIMSHATSUI, 999077, Hong Kong, Hong Kong
- contact@relxtime.com
- relxtime.com
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The hot tub turned into just a tub
The hot tub turned into just a tub. Won’t get hot and can’t get them to fix this issue. Only worked for 2 months
Love this hot tub!
I’ve had my hot tub for 2 months now and I love it! I live on the east coast and I decided I want to use it in the winter as well. I insulated it underneath, sides and top and so far so good. Temps here have started dipping into the 20’s at times. I love this hot tub!!
Fun Spa
Extremely easy purchase and set up of the spa. Works perfectly. Always a pleasure to get a product that meets all the criteria as listed.
Great company and products
You have been great to work with. We LOVE our Relxtime hot tub. Our questions have been answered in a very timely manner and with great courtesy. Helpful company with a fantastic product. Thrilled to have the inflatable top and insulated cover. In NC it is good to have the extra help keeping the hot tub warm,
Enjoyed until disappointed
We thoroughly enjoyed this hot tub for months. If you keep the filter clean and add appropriate chemicals, this hot tub will provide a nice and relaxing space to unwind.
However, your investment will only last a little while. Our hot tub suffered numerous leaks from regular usage and they were repairable but as of recent, it suffered a leak inside the shell at one of the structural membranes and it is non repairable. Relxtime did not participate in providing a replacement at a reduced rate to see if they can win us over.
We are going to experiment with a competitor.
My advice is to have a backup plan when your unit fails within the first 9 months and you're just out of the warranty period.
Just got er up n running last night
Just got er up n running last night. Seems very good quality. Son and wife enjoyed it tremendously.
The product is exactly what you…
The product is exactly what you represented it was it was packaged perfectly and reasonably easy to set up very much enjoy it and would highly recommend it to anybody looking for a light portable two person Spa
The Best $375 I’ve ever spent! Hands down!
OMG! What a wonderful way to help me decide on whether or not to invest in a water feature. I love this portable hot tub! Love! Love! Love it! And the thought of being able to put it away when I want is an absolute game changer! The craftsmanship is above expectation. Even if it lasts for only 6 months, I’ll get my money’s worth. I feel like it, already and I’ve only had it a week!🤭
Having a water feature in my backyard is amazing! Having a durable water feature that is temporary? Is it! Period.
#affordability4real
This is my second Relxtime 6 person…
This is my second Relxtime 6 person tottub and the second time I'm having problems. This time I can't get the temp above 99 degrees. I have changed the filters twice and unplugged and restarted it several times with not improvement, W Smith
I bought this with the intentions of it…
I bought this with the intentions of it being an upgrade from what we had before in another hot tub. It's built in pump is convenient but not practical as the filter light has been on since we installed them. The bubbles are half power of what the other hot tub i used to own were. It seems more roomy but actually it's not. For the money we paid...our old hot tub that we paid 275.00 for was more of a better hot tub.
Fast shipping
Fast shipping, fast and friendly response time, no hassel replacement when my spa leaked after first use.
This company does it right: puts the customer first!
Took 5 days to get a shipping date
Trouble shooting
Was a little worried because heater wouldn't keep up. Once I found the trouble shooting guide on line I figured out it just needed back flushing with a garden hose. i flushed heater out and worked great. Still loving it
Only had it for 5 days
Only had it for 5 days but price is good set up is easy works pretty well. When bubbles are running you'll lose some heat but overall pretty happy with the product this far
Arrived on time set up is a breeze…
Arrived on time set up is a breeze albeit the heater is weak and the air fill port has some slow leak I haven't been able to diagnose just yet I think it's around the threads on the inner portion some Teflon tape should fix that
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