Remediator Opiniones 

366
TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I have not been able to contact this company after lodging a claim. Does it actually exist? Have tried contact@ claims@ and info@ remediator.com and calling and waiting 2hrs with no result. I notice... Ver más

Valorada con 5 estrellas sobre 5

Must say didn’t expect much but these blokes at remediator did exactly what was said checking an insurance policy I paid for that wasn’t worth the paper it was written on. Got back the money in my han... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I would like to say Remediator was extremely helpful in getting the insurance money I paid for a credit card that I should never of got. We had a few teething problems but I did get the information ri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pretty easy process, I didn’t need to do anything other then provided my I’d and track down my old loan documents which they don’t need just makes it quicker. Received a lot more money back then I wou... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Asesor
  2. Servicio de cashback

Escrito por la empresa

Remediator is Australia’s newest consumer remediation service.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

366 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(366)

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Valorada con 1 estrellas sobre 5

Very concerning. I have not been able to contact this…

I have not been able to contact this company after lodging a claim. Does it actually exist? Have tried contact@ claims@ and info@
remediator.com and calling and waiting 2hrs with no result. I notice they advertise featured in The Advertiser, Daily Telegraph, Courier Mail etc. I would ask in what context. Should we contact those media people to ask.

12 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unprofessional

I approached Remediator after seeing your story on A Current Affair 2022.

You finally got in contact with me in early December, I received a total of 6 emails.

The last email was on the 15th December 2022 regarding - Remediator - Photo ID (Driver's Licence) Required to Progress your Claim for a Refund!

Since then, I have had no contact from you, not even an email to state if you didn't find a refund.

So almost a year later, I am now wondering what is happening and feel this to be very unprofessional.

26 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Answer there phone or emails

Answer there phone or emails. How they stay in business bewildered myself .
No customer service that's for sure I'm taking my claim somewhere else
Alot of other times and gave there number to my friends and same no contact back

7 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely appalling

Absolutely appalling. The return we received was nowhere near what we were estimated nor promised. These people should be investigated by Fair Trading NSW as their practices seem pretty dodgy at best. Avoid. Should be no star review. Not worthy of one star.

2 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Extremely disappointed

Extremely disappointed! I have a loan contract that shows I paid loan insurance. Filled in the paper work required by RACV, sent it back to Remediator with the required ID. Less than a week before Xmas I received an email from Remediator they have been unable to determine an outcome and have now closed my claim. I was happy with the communication with Remediator. Was happy to leave them to do what was needed but now I feel they just don't want to know.

18 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I claimed and sent remediator all paper…

I claimed and sent remediator all paper work in November 2021,I still haven't got any refund and i had to contact remediator for updates and they lost my paper work so i had to send it again, then they decided it was not P&N who needed to pay so they contacted another party and I still haven't heard anything of an update or have any REFUND.....

19 de diciembre de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

Company purpose is commendable but

I think the purpose and intent of the company is great but personally it hasn’t achieved anything so I think people should manage their expectations about huge rewards when in fact it takes ages to get feedback, the processes seem to be very protracted and ultimately it may not result in any refund. Staff seem helpful but my claim has been with them for years and resulted in nothing.

14 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I cannot get a reply

I cannot get a reply, phone number go straight to MessageBank emails are answered I applied for a refund 2/2 months ago and have not heard anything since? Is anyone else experiencing the same problem

5 de julio de 2022
Opinión espontánea
Logotipo de Remediator

Respuesta de Remediator

Hi Megan, I'm sorry to hear you're having troubles getting in touch with us.

Our number is 1800 984 707 and should be answered during business hours (9am - 5:30pm AEST Monday-Friday).

If you'd like us to get back to you directly with an update then please email andrea@remediator.com with your claim number and we can provide some more information.

Valorada con 5 estrellas sobre 5

I am so over the moon with the help of…

I am so over the moon with the help of remidiator i can't thank them enough i got a very good amount back the money was in my bank wirh no problems ecellent communication all the way through highly recemeneded

12 de abril de 2022
Logotipo de Remediator

Respuesta de Remediator

Thank you so much for sharing your experience! Our team at Remediator strive to deliver fairness in the most seamless way possible. We appreciate the review and are glad you are happy with our service :)

Valorada con 5 estrellas sobre 5

Thank you Remediator

Thank you Remediator, you were more than helpful with your service. I'm very happy with my refund

21 de marzo de 2022
Opinión espontánea
Logotipo de Remediator

Respuesta de Remediator

We are glad we have been of assistance to you! Thank you for your kind review :)

Valorada con 5 estrellas sobre 5

Awesome job 👍

1 de marzo de 2022
Logotipo de Remediator

Respuesta de Remediator

Thank you for your review! Glad to hear our team have been of assistance to you :)

Valorada con 5 estrellas sobre 5

The process was easy

The process was fast, easy and the staff were extremely professional and helpful throughout.

25 de febrero de 2022
Logotipo de Remediator

Respuesta de Remediator

How good is that! We try our best to create a seamless process for our valued clients! Lovely to hear that we were able to help you claim back. Thank you for your kind review!

Valorada con 5 estrellas sobre 5

Professional and good at their job

These guys where very professional would recommend they got me a tidy little refund very happy with their work

24 de febrero de 2022
Logotipo de Remediator

Respuesta de Remediator

We strive to secure refunds as quickly and efficiently as possible and we are happy to hear that our work is appreciated. Thank you for your kind review!

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