Renaissance At Home Opiniones 

89
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I made the hour drive to the showroom because I wanted to be sure of the quality (because you never know if you buy online). From the moment I visited it was a fantastic experience. Nothing was too... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought aor wood burning stove from renaissance at home. Easy transaction and communication from them. Stove easily fitted and looks amazing. Many people commenting on how clean our glass stays. Woul... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

They are offering ex display items on their website that are not available, to draw you in and upsell! Have left them messages, tried to call them asking for further information, but they don’t retur... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely experience from start to finish. Website was easy to navigate and this was followed up with fantastic aftercare service. There was always someone on the end of the phone to answer any questions... Ver más

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Información sobre la empresa

Escrito por la empresa

A stunning collection of cast iron radiators & baths, in a vast range of designs, colours shapes and sizes. Bursting with character and period personality, our radiators combine style with purpose, form with functionality, contemporary with tradition, vibrancy with the understated. Explore the full Renaissance range … available in continuing choice of paints and finishes.


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4,3

Excelente

TrustScore: 4.5 sobre 5

89 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(89)

8 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Ok product. Poor service.

Unfortunately the customer service team is below par.

They are slow to respond and have a poor attitude when you finally manage to speak to them. More training is needed.

The bath, when it eventually arrived had a series of small scuffs, but we were happy to accept this as we really didn't want to go through the hassle of getting back in touch with their customer care team.

Overall, the product is good, however the buying experience was not good and little or nothing was done to help with this when the issue was raised.

Although the price we paid for our bath was competitive, I would not recommend using them and will not be using them again.

26 de octubre de 2019
Opinión espontánea
Logotipo de Renaissance At Home

Respuesta de Renaissance At Home

We are sorry to hear we haven't met our usual high standards LawrenceR. We take customer care very seriously.

Please contact me directly on 01400 263321 and I will be more than happy to discuss your concerns.

Brian Athey
Commercial Director
Direct Dial: 01400 263321

Valorada con 5 estrellas sobre 5

Absolutely amazing bath

Absolutely amazing bath. Gorgeous, superb quality, can't recommend more highly. I would definitely recommend them and definitely recommend the white glove service as you wouldn't believe how heavy it actually is.

12 de julio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing fireplace

Amazing fireplace. Tool a chance ordering as not sure what it would look like in real life but am thrilled with it. Would have paid full price happily but on sale even better bonus. Delivery delayed but this down to mistake by delivery company but in the end they were really helpful. All in all great experience

18 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good

Very good, reasonably priced and good quality would defo recommend.

24 de mayo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought a solid oak fireplace surround…

I bought a solid oak fireplace surround online from Renaissance Radiators. I asked questions over the phone before I ordered and these were answered in detail. The item arrived quickly and was very well packaged. I am really pleased with the quality of the item and it looks fantastic in my living room. Exactly what I wanted and a very reasonable price. Thank you. Highly recommended.

15 de mayo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible quality at an affordable price - can't recommend more!

I have recently bought a cast iron bath and radiator from Renaissance Radiators, and I can't recommend them more. The quality is amazing at a price that I don't think can be matched - I did a lot of research! When I had made my order, there was a small mistake - my fault - that was very easily corrected by one quick phone call. The company stayed in touch via email and everyone was so friendly and helpful. The bath is so beautiful (and comfortable) with solid brass taps and waste that are things of beauty in themselves! The radiator is the old-fashioned square type, and when it was delivered to the road outside our new house, all the neighbours came out to admire it - and sit on it! I know it is going to be a beautiful feature in our new sitting room. Huge thanks for a lovely service and beautiful products. I couldn't be happier!

2 de mayo de 2019
Opinión espontánea
Logotipo de Renaissance At Home

Respuesta de Renaissance At Home

Mrs Nightingale, thank you very much for your great review. We're pleased you like your bath & cast iron radiator from Renaissance and appreciate you taking the time to share your experience with us.

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