Within 24 hours of enquiring, we had an engineer fix the issue. All in all, a great service from booking to completion.
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Within 24 hours of enquiring, we had an engineer fix the issue. All in all, a great service from booking to completion.
La empresa ha respondido
I just used RepairAid for the first time today for a broken washing machine. Found them through the internet so thought I’d share a review for anyone else looking. I got an appointment quickly - withi... Ver más
La empresa ha respondido
Can't fault them in any way. Was recommended Repair Aid by Howdens who had supplied my now out-of-warranty dishwasher and they were able to book me in for the next working day, and explained cl... Ver más
La empresa ha respondido
I don't normally leave reviews but in all honesty this company has been beyond decent. I manage a number of properties in north and west London and this company (ie. RepairAid) always seems to fix the... Ver más
La empresa ha respondido
Welcome to Repair Aid. We are a leading appliance repair company with a head office in the heart of London. Here at Repair Aid, we specialise in on-site kitchen appliance repair services for both domestic and commercial customers across London. We are fully qualified and we can repair all major makes and models of domestic appliances including washing machines, dishwashers, tumble dryers, ovens and cookers, fridges and freezers. All our repairs come with exclusive benefits including 12 month guarantee on parts and labour. Our vans are fully stocked with spare parts so we can fix your appliance on the first visit too.
124 City Road, EC1V 2NX, London, Reino Unido
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Their pricing was very clear and not charging for second visit call out as likely the engineer will have to come back with a right parts. Skilled engineer successfully change the parts and get my appliances going again.

Respuesta de Repair Aid London Ltd
I just used RepairAid for the first time today for a broken washing machine. Found them through the internet so thought I’d share a review for anyone else looking. I got an appointment quickly - within 48 hours whereas Bosch could only give me an appointment two weeks later. The engineer came on time and gave me a courtesy call about 20 minutes in advance to let me know he was on his way. Super polite, super knowledgable engineer, (Dien was his name) who explained why the machine kept tripping the electrics. Excellent service from both the ladies in the office and the engineer himself. I would definitely recommend them.

Respuesta de Repair Aid London Ltd
High service at a good price, I highly recommend them!

Respuesta de Repair Aid London Ltd
First, they answer the phone! This is not my usual experience - either it is impossible to phone a company or one is left hanging for an hour or so.
Then they efficiently take down all details and, unless it's a very busy period, give you an appointment the following day. If it is busy (Christmas, for example), it's about two days. When the engineer came to assess the fridge/freezer, which we were sure would have to be replaced, he not only found the fault quickly, but also cleaned out something in the back, leaving it working for the duration of the time it would take to get the necessary part. He explained clearly what was wrong. The office then rang me, I think twice, to let me know how their order was getting on - it came from Europe which slowed delivery.
Their charges are very reasonable and they are great to deal with.

Respuesta de Repair Aid London Ltd
This company has been used by my landlord for probably the past four years or so to repair all our appliances. They have been professional, on time, great at communication. Really happy with them.

Respuesta de Repair Aid London Ltd
Our 8 year old Bosch dishwasher was making dreadful gasping noises and had stopped working. The engineer from Repair Aid - I don't know his name, but he said he was originally from Bulgaria - was absolutely excellent. He fixed it and then tested it thoroughly - the whole visit was well over an hour but he did the job very well and it has been working perfectly since. I therefore consider the £100 call out charge reasonable in the circumstances, and I am very happy indeed with the very competent, professional and polite service that I received.

Respuesta de Repair Aid London Ltd
My cooker hood needed new parts.Repair Aid came out identified the fault and quoted identical price that manufactures quoted me(Good)
I ordered parts they visited a second time at no extra cost and resolved problem
They kept me updated and so overall I would recommend Repair Aid.

Respuesta de Repair Aid London Ltd
My dishwasher wasn't draining. I called Repair Aid and they sent someone out the same day. The dishwasher repair guy was very polite and friendly and sorted the problem. Knocked off 1 star in protest at 100 quid price for a call out. Otherwise all good.
p.s. the company asked me to provide this review.

Respuesta de Repair Aid London Ltd
They came and fixed my washing machine super quick. They were honest, no extra fees, and the guy was super professional and lovely. Thanks!

Respuesta de Repair Aid London Ltd
My Dyson pure Air which i had from US had issues,
I had been struggling with Dyson company for the last 18 Months.
Finally i came across Repair aid and within a week it got collected and returned at a reasonable cost.
The staff and the delivery guys who collected and dropped it were excellent.

Respuesta de Repair Aid London Ltd
I have a daewoo 12 years old fridge freezer which started to slow down and consequently, the freezing temperature was very high. I could not find anyone who would be able to repair it, until I found Repair Aid London, who sent a very professional engineer who spotted the problem and solved it. Now, event at the lowest setting, the freezer is at -18 and the fridge at 5’. Very pleased with their service

Respuesta de Repair Aid London Ltd
Really positive experience all round. Polite and professional. Transparent pricing and good communication.

Respuesta de Repair Aid London Ltd
Very good service all round

Respuesta de Repair Aid London Ltd
Repair-aid was very easy to contact, the cost for the repair to my dishwasher was made completely clear, and a technician arrived and fixed the problem within two days

Respuesta de Repair Aid London Ltd
It was very simple to deal with repair-aid I broke my induction hob. They were able on the phone to identify my problem and sent me the repair quote by email on the same day.
They needed to order a very specific piece and informed me of the timeline I could expect. It was then reduced from 3weeks to 5 days abs I couldn’t be happier with the results.
Thanks team for solving this so quickly and sharing the invoice fast for me to deal with my insurance.

Respuesta de Repair Aid London Ltd
Warning, Repair Aid excessively overinflate the cost of the spare parts. Was quoted a price of £100 inc VAT as a flat rate plus the cost of any spares for a washing machine repair, seemed reasonable. Engineer came, very polite, quickly diagnosed the problem and fixed within 15 minutes, have no problem with the £100 charge for that. However, the replacement carbon brushes he used were charged to me at £59.94 - the same ones can be bought on Amazon for £4.46 from the same company Electruepart. Whilst I would expect some mark up on the trade cost of the spares I find more than 12 times the retail cost to be excessive. I don't think most customers would think to ask the question about how much the cost of any spares used is inflated when booking an appointment with Repair Aid.

Respuesta de Repair Aid London Ltd
A hassle-free service that I have used twice now and would recommend.

Respuesta de Repair Aid London Ltd
My tenant said Repair Aid were on time, efficient and polite.
What more do you need.

Respuesta de Repair Aid London Ltd
Booked repair and was pleased to get repair slot on same day. Washing machine fixed quickly on arrival. Pricing was clear.

Respuesta de Repair Aid London Ltd
Washing machine sorted. Very pleased with the service. The repair man was on time he was polite and explained everything to me. Will definately use this service again if need to.

Respuesta de Repair Aid London Ltd
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