Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Within 24 hours of enquiring, we had an engineer fix the issue. All in all, a great service from booking to completion.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I just used RepairAid for the first time today for a broken washing machine. Found them through the internet so thought I’d share a review for anyone else looking. I got an appointment quickly - withi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Can't fault them in any way. Was recommended Repair Aid by Howdens who had supplied my now out-of-warranty dishwasher and they were able to book me in for the next working day, and explained cl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I don't normally leave reviews but in all honesty this company has been beyond decent. I manage a number of properties in north and west London and this company (ie. RepairAid) always seems to fix the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reparación de electrodomésticos
  2. Servicio de reparación de refrigeradores
  3. Servicio de reparación de lavadoras y secadoras

Escrito por la empresa

Welcome to Repair Aid. We are a leading appliance repair company with a head office in the heart of London. Here at Repair Aid, we specialise in on-site kitchen appliance repair services for both domestic and commercial customers across London. We are fully qualified and we can repair all major makes and models of domestic appliances including washing machines, dishwashers, tumble dryers, ovens and cookers, fridges and freezers. All our repairs come with exclusive benefits including 12 month guarantee on parts and labour. Our vans are fully stocked with spare parts so we can fix your appliance on the first visit too.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

96 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(96)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good service

Good service. Recommend

8 de mayo de 2018
Opinión espontánea
Logotipo de Repair Aid London Ltd

Respuesta de Repair Aid London Ltd

Dear Nicholas, it's great to hear that you would recommend us. Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Have used Repair Aid several times and…

Have used Repair Aid several times and they have always been very good. Polite, prompt and efficient service with good communication.

8 de mayo de 2018
Opinión espontánea
Logotipo de Repair Aid London Ltd

Respuesta de Repair Aid London Ltd

Thank you for taking the time to share your experience online, Lucy. We are happy to hear that everything went well and that you would trust us again

Valorada con 5 estrellas sobre 5

Amazing service ever!

Amazing service . Very professsional and trust worthy.

Came on time fixed the issue and took the time to explain what it was.

Thank you robbie East London :)

3 de mayo de 2018
Opinión espontánea
Logotipo de Repair Aid London Ltd

Respuesta de Repair Aid London Ltd

Dear Robbie, thank you for choosing us! It's always nice to hear from our happy customers.

Valorada con 5 estrellas sobre 5

Very good service

Very good service. Professional polite and punctual.
This company calls back when they say they will.
Would highly recommend.

1 de mayo de 2018
Opinión espontánea
Logotipo de Repair Aid London Ltd

Respuesta de Repair Aid London Ltd

Dear Jacqueline, thank you for the kind words. It's great to know that you were pleased with the service provided.

Valorada con 5 estrellas sobre 5

Prompt polite and very speedy diagnosis…

Prompt polite and very speedy diagnosis and repair

25 de abril de 2018
Opinión espontánea
Logotipo de Repair Aid London Ltd

Respuesta de Repair Aid London Ltd

Dear Caroline, thank you for the kind words. We are glad to hear that you were happy with the service.

Valorada con 4 estrellas sobre 5

Very good repair

Very good repair, polite repairer.

13 de abril de 2018
Opinión espontánea
Logotipo de Repair Aid London Ltd

Respuesta de Repair Aid London Ltd

Dear Mr Jones, Thank you for sharing your opinion. We're glad you feel pleased with your service.

Valorada con 5 estrellas sobre 5

very good ,repair man was a gentleman…

very good ,repair man was a gentleman ,great attitude fix problem
put our minds at ease would recommend again .

26 de marzo de 2018
Opinión espontánea
Logotipo de Repair Aid London Ltd

Respuesta de Repair Aid London Ltd

Dear George, thank you for your kind words. It's always nice to hear such nice words from our happy customers.

Valorada con 2 estrellas sobre 5

Fridge repair

I called Repair Aid to fix my Samsung refrigerator. The repair involved replacing a heat element. Two visits were required at approx £42 per visit, the engineer was efficient and pleasant, however the company charged me in excess of £90.00 for a part that was readily available on the internet for £36.36. When I challenged the office about the 200% mark up they were adamant that the charge should remain, no hint even of negotiation. I'm preparing to take further steps to prevent others being caught by this company's inexcusable profiteering.

26 de marzo de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent and very professional. I’ll recommend them without any reservations

20 de marzo de 2018
Opinión espontánea
Logotipo de Repair Aid London Ltd

Respuesta de Repair Aid London Ltd

Thank you, Jess! We appreciate our customers and are happy to hear when they are pleased with our services!

Valorada con 5 estrellas sobre 5

American style fridge freezer

My American style fridge freezer developed an intermittent defrost. I reported this on a Friday and Repair Aid booked me in for their first available slot on the following Monday. The engineer was obviously very well trained and was happy to explain how he was going to diagnose the fault and what needed to be replaced to fix it. He fixed it rapidly and was very polite throughout. Thoroughly recommended!

19 de marzo de 2018
Opinión espontánea
Logotipo de Repair Aid London Ltd

Respuesta de Repair Aid London Ltd

Thank you for your kind words, David! We are trying to give our best to the clients and are happy to hear you appreciate our efforts!

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant, easy to arrange, came exactly when they said they would, fixed the problem and charged a lot less than branded engineers would.

19 de marzo de 2018
Opinión espontánea
Logotipo de Repair Aid London Ltd

Respuesta de Repair Aid London Ltd

Thank you for the nice words, Kathryn! We are happy to hear you are satisfied with our services!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más