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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Booked in the afternoon, got a confirmation an hour later and engineer arrived bang on time. All for a really reasonable fee. He knew exactly what to do and got my washer dryer back up and running. Ve... Ver más

Valorada con 1 estrellas sobre 5

SCAM! wish I read the reviews before I booked with these lot. Just like others, the initial visit seemed good, came out on a Monday said I needed one extra part so I parted with 80 something quid over... Ver más

Valorada con 5 estrellas sobre 5

Simple booking process!! Engineer came out next day and managed to find the fault and quickly resolve. Really happy all round with the service. I was quoted double the callout by other companies.

Valorada con 5 estrellas sobre 5

Engineer was very friendly, prompt and explained what had wrong with the washing machine and showed me proof of damaged part. Also gave me advise on how to look after my washing machine.

3,7

Medio

TrustScore: 3.5 sobre 5

79 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(79)

62 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A company that does its job

I had dealt with a company that i thought can help with my problem with my washing machine. They did not help at all and kept giving me bad excuses. Thankfully these guys were able to come with the correct part in hand and fixed my issue straight away. They were fantastic with their service.

6 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a really good experience!

I had a really good experience with this company as they helped fix my washing machine and provided the best practice on how to use and clean my appliance in future. They were very responsive and helpful via email than

5 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Booked in the afternoon

Booked in the afternoon, got a confirmation an hour later and engineer arrived bang on time. All for a really reasonable fee. He knew exactly what to do and got my washer dryer back up and running. Very smooth overall

29 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not impressed

Not impressed. Problem with my washer-drier identified quickly by professional engineer, however a WhatsApp message from head office told him to tell me it was beyond repair. I went online and bought spare parts for £150 and had it fixed three days later. Easy. Saved me about £700 all in, not having to buy a new one.

24 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely appalling service - ghosting customers

Edit: REPAIR GIANT TRIED TO CENSOR THIS REVIEW but it was upheld

Absolutely appalling service. The engineer failed to attend the first scheduled visit (8:00–13:30), only calling at 13:00 to say he wouldn't make it, then promising to arrive between 16:00 and 19:00, and never showed up at all. For the follow-up visit, a new window of 8:00–14:00 was confirmed, yet again, the engineer is completely unreachable calls and messages ignored, no update, no courtesy call. We have now been left waiting twice with zero communication. This is causing serious inconvenience. Utterly unprofessional.

17 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptionally amazing service

This was exceptionally amazing service from the moment i booked online to fault diagnosis and subsequently repair i was extremely happy with this professional service and would highly recommend them.

7 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

£64 down the drain...

Quoted £64 to fix the seal on our washing machine. We supplied the model number in advance. We needed a quick fix.
After waiting all day the engineer arrived at 6.45pm. He looked at the machine and said we needed a new seal! (Yes we know- we told you.)
He had no parts with him and would need to order it and make a return appointment in a week or so. No good. Waste of time and money.

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, from the first enquiry the communication was fantastic, very honest and fixed my washing machine to run perfectly. I would highly reccomend this company for any repairs.

2 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use this company

Do not use this company. We had an intermittent fault. Their engineer was here for all of 10 minutes and said we’re better off replacing the fridge freezer. When I emailed to complain and request my money back, I was told they weren’t doing anything until I paid £20 which was outstanding from the call out fee. I was told because I didn’t tell them it was an American fridge freezer, I only told them it was a fridge freezer. Even though they asked for the make and model of my fridge. This company will steal your money and do nothing to help. Don’t help!

31 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

The engineer did a really good job diagnosing the issue with my induction cooker. He quickly identified the problem, explained it clearly, and carried out the repair efficiently. He was friendly, helpful, and professional throughout. I’m very happy with the service and would definitely use this company again.

9 de marzo de 2026
Opinión espontánea

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