Booked in the afternoon, got a confirmation an hour later and engineer arrived bang on time. All for a really reasonable fee. He knew exactly what to do and got my washer dryer back up and running. Ve... Ver más
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Consulta las opiniones de los clientes
SCAM! wish I read the reviews before I booked with these lot. Just like others, the initial visit seemed good, came out on a Monday said I needed one extra part so I parted with 80 something quid over... Ver más
Simple booking process!! Engineer came out next day and managed to find the fault and quickly resolve. Really happy all round with the service. I was quoted double the callout by other companies.
Engineer was very friendly, prompt and explained what had wrong with the washing machine and showed me proof of damaged part. Also gave me advise on how to look after my washing machine.
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A company that does its job
I had dealt with a company that i thought can help with my problem with my washing machine. They did not help at all and kept giving me bad excuses. Thankfully these guys were able to come with the correct part in hand and fixed my issue straight away. They were fantastic with their service.
I had a really good experience!
I had a really good experience with this company as they helped fix my washing machine and provided the best practice on how to use and clean my appliance in future. They were very responsive and helpful via email than
Great knowledge from the engineer
Great knowledge from the engineer who had the part in his van and managed to fix my oven first time.
Excellent service very pleased!
Excellent service very pleased with the engineer fixing my dishwasher first time very good customer service.
Booked in the afternoon
Booked in the afternoon, got a confirmation an hour later and engineer arrived bang on time. All for a really reasonable fee. He knew exactly what to do and got my washer dryer back up and running. Very smooth overall
Not impressed
Not impressed. Problem with my washer-drier identified quickly by professional engineer, however a WhatsApp message from head office told him to tell me it was beyond repair. I went online and bought spare parts for £150 and had it fixed three days later. Easy. Saved me about £700 all in, not having to buy a new one.
Absolutely appalling service - ghosting customers
Edit: REPAIR GIANT TRIED TO CENSOR THIS REVIEW but it was upheld
Absolutely appalling service. The engineer failed to attend the first scheduled visit (8:00–13:30), only calling at 13:00 to say he wouldn't make it, then promising to arrive between 16:00 and 19:00, and never showed up at all. For the follow-up visit, a new window of 8:00–14:00 was confirmed, yet again, the engineer is completely unreachable calls and messages ignored, no update, no courtesy call. We have now been left waiting twice with zero communication. This is causing serious inconvenience. Utterly unprofessional.
Great customer service and fast repair!
Quick response by Zak and would…
Quick response by Zak and would recommend this to family and friends and all. Well trusted service
Exceptionally amazing service
This was exceptionally amazing service from the moment i booked online to fault diagnosis and subsequently repair i was extremely happy with this professional service and would highly recommend them.
£64 down the drain...
Quoted £64 to fix the seal on our washing machine. We supplied the model number in advance. We needed a quick fix.
After waiting all day the engineer arrived at 6.45pm. He looked at the machine and said we needed a new seal! (Yes we know- we told you.)
He had no parts with him and would need to order it and make a return appointment in a week or so. No good. Waste of time and money.
Came out to me same day and fixed my…
Came out to me same day and fixed my dishwasher within 20mins. Top notch service and will use again in future. Highly recommend
Excellent service
Excellent service, from the first enquiry the communication was fantastic, very honest and fixed my washing machine to run perfectly. I would highly reccomend this company for any repairs.
Fix my dishwasher the same day
Fix my dishwasher the same day appreciate the help from Zak!
Great service!
Do not use this company
Do not use this company. We had an intermittent fault. Their engineer was here for all of 10 minutes and said we’re better off replacing the fridge freezer. When I emailed to complain and request my money back, I was told they weren’t doing anything until I paid £20 which was outstanding from the call out fee. I was told because I didn’t tell them it was an American fridge freezer, I only told them it was a fridge freezer. Even though they asked for the make and model of my fridge. This company will steal your money and do nothing to help. Don’t help!
Excellent customer service from Zak
Excellent customer service from Zak who managed to squeeze me in for the same day. They managed to unblock my drain pump on my dishwasher and get appliance working thanks.
Dishwasher all fixed excellent job
Reliable local service
Excellent experience, quick and reliable. And they explained everything clearly whilst fixing my appliance.
Excellent service
The engineer did a really good job diagnosing the issue with my induction cooker. He quickly identified the problem, explained it clearly, and carried out the repair efficiently. He was friendly, helpful, and professional throughout. I’m very happy with the service and would definitely use this company again.
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