Republic of Cats Opiniones 

2091
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

All my cats enjoy their meals from RoC. They eat everything they're given. Customer service is good and deliveries arrive on time. However, my last order was delayed by the delivery company and, up... Ver más

Valorada con 5 estrellas sobre 5

Firstly my 2 senior cats love both the kibble and wet food from RoC - previously they’d gone off their pouches and weren’t really interested in kibble, whereas now their appetites are back and they c... Ver más

Valorada con 5 estrellas sobre 5

I got the 10 day taster pack expecting my cat Salem to only like the wet food as he usually does, but he is just as excited about the biscuits which I'm over the moon about. Additionally, his fae... Ver más

Valorada con 3 estrellas sobre 5

are cat did not like this food we tried to cancel are order but was told we don’t do do refunds and to donate are £50 of cat to a cat sanctuary

La empresa ha respondido

Información sobre la empresa

  1. Tienda de animales
  2. Comida a domicilio
  3. Tienda de alimentos para animales
  4. Tienda de suministros para mascotas

Sobre Republic of Cats

Escrito por la empresa

Republic of Cats logo

Welcome to The Republic

Where every kind of cat is welcome. Cats keep us going (literally), so we’ve created a meal plan experience for your furball that’s as unique as they are—without breaking the bank.

Personalised Nutrition

We believe in personalised nutrition for your cat. No two cats are the same, and their needs change over time. Our meal plans are tailored to your cat’s unique needs—age, breed, activity levels and more—to support lifelong health. The result? A flexible, personal plan that evolves as your cat does.

Tempted? Try for only £5

How It Works

- Take our quick online quiz—just a few questions about your cat.

- Get a personalised feeding plan tailored to your furball.

- Add our delectable charcuterie treats at 50% off for your first delivery.

- Receive your order at your doorstep in 100% recyclable packaging.

There’s never been a better time to give your cat’s mealtimes a refresh by claiming your first 28 meals for just £5.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 92% de las opiniones negativas

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4,4

Todas las opiniones

(2091)

225 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fussy Lulu

I first ordered a taster box for my cat , but she just wouldn’t eat it . This was not the fault of the company as I have tried different cat food, and I ended up donating it all to the cat shelter as the little madam will only eat the fish ones that I have recently found. I still order the dried food which she loves. Overall they are a great company and were very helpful and understanding with my problem cat. I would still recommend them as I’m sure not all cats are as fussy as mine.
Thank you Leah for all your help.

8 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

My own cat passed away

My own cat passed away, but inherited an elderly cat from my dad when he died and so thought I would order a trial box for the new cat to try him on it. Got refused as only 1 trial box per household even if it’s for a different cat as previous one passed away. Terrible company. I shouldn’t have to add a cat to a deceased cats profile and get whacked full price when I only needed a trial with new cat to see if he liked it. Avoid these scammers at all costs, only interested in money and not interested in your pet. Disgraceful company ethics.

3 de enero de 2026
Opinión espontánea
Logotipo de Republic of Cats

Respuesta de Republic of Cats

Hi there,

Thanks so much for reaching out to us regarding this, I'm so sorry to hear about your cat and I'm sorry for any upset that this has caused.

We're only able to send one order of Taster Boxes per household (as per our T&Cs), so it sounds like your account was automatically closed by our system. That said, if you get in touch with us and explain the situation, we always try to help where we can.

If you would still like to try a Taster Box for your cat, just reach out to us via email at chat@republicofcats.com and our team will arrange this for you. Our opening hours are currently Monday-Friday.

We always aim to provide the best possible service and clear communication to our customers. Whilst we do our very best to avoid confusion, we’re only human and are always learning how to improve. Thanks for your feedback.

Thanks,

Ronnie

Valorada con 5 estrellas sobre 5

I am eagerly awaiting to start…

I am eagerly awaiting to start purchasing from Republic of Cats. I have some personal issues to attend to first so just made a general enquiry. I was warmly greeted by Macrine who I explained my current situation to. There was no hard sell, no pushiness - just genuine help, advice, understanding & support as we discussed the best options all round. It's unusual to find a business that is more concerned about its Customers than it's finances and I appreciated being made to feel like a human being rather than just a number. I sincerely hope to resolve my issues & start up in the New Year and look forward to a continued friendship with this amazing Company.

13 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have a very active group of over…

I have a very active group of over 12000pet owners and I shared my referral link in my group, more than 10 people confirmed they’d ordered a box and set up and account via my referral link. I imagine many more used it without confirming. Not a single one tracked. I contacted help and spoke to Leah who said I’d need to know lots of personal details for those who I referred before they’ll even look into it.

I understand one or two not tracking but having not a single one track is a bit ridiculous! Will be updating my group and letting them know republic of cats is not a trustworthy company.

12 de diciembre de 2025
Opinión espontánea
Logotipo de Republic of Cats

Respuesta de Republic of Cats

Hi there,

I'm sorry that you're missing some referral credits on your account - we're so grateful to everyone who shares the word about our meals, so let's get things sorted out.

It looks like you've had a whopping 57 successful referrals, and almost all of these credits have been applied to your past orders. If you think there may still be some missing, we'll need your friend's details so we can check that they clicked through your code when creating their profile.

I appreciate that you've already been speaking with Leah and she's looking into things for you, and we'll be back in touch as soon as we can.

All the best,
India

Valorada con 2 estrellas sobre 5

Only 4% meat/fish

I got the tester box of 10 tins because I got it free from a referral code and my cats like the shredded and pate ones but they left the meat on the others, it seems great and has good reviews but it’s still only 4% meat/fish same as supermarket food so I don’t understand the price or good reviews. I get untamed every month which is £55 for 58 tins and it’s 100% meat/fish also safe for human consumption

11 de diciembre de 2025
Opinión espontánea
Logotipo de Republic of Cats

Respuesta de Republic of Cats

Hi Charlotte,

Thanks for reaching out - I'm sorry that you've had some concerns about our food. I'd love to shed some light on this for you.

We’re legally required to show the minimum promised percentage of the main protein, which is 4%, but the actual amount in the tin is higher. Our recipes start from 19% protein up to 60%. Recipes on the lower end contain more liquids to help them keep up with their hydration. You’re also able to select which recipes your cat loves if you have a preference for higher percentage of protein per tin.

All of our recipes are nutritionally complete, which means no matter what recipes you and your cat choose, their feeding plan will contain all of the macro nutrients plus vitamins and minerals that each cat needs, personalised to their life stage (adult, mature and senior cats welcome) as well as their health goals.

In regards to price, we are the most affordable direct-to-consumer Cat Food subscription on the market, but if your plan isn't quite working for you we can always look to make some changes to your account to see if we can bring the cost down a bit; feel free to pop us an email at chat@republicofcats.com if you'd like to discuss this further.

Thanks so much,
Leah

Valorada con 5 estrellas sobre 5

Great food

Great company , helped me out with the taster box which came today. Whilst out my husband gave her a tin of chicken, which she ate quickly and when I came home she kept mewing so i gave her a handful of kibble which disappeared just as quickly. Good omens for a picky Pepper!! Will see how she progresses this week. If all goes well I will be re-ordering 😁

11 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Republic of cats has been amazing

Republic of cats has been amazing. They have great flavours for the cats to eat, so they don't get bored. When I have a enquiry or need support they are on it staight away, to resolve the issue, and have also given me discounts. My cat is very fussy but loves ❤️ the food.

8 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great food

Great food. My cat loves it!
I had a question about an upcoming delivery and customer service were very fast to reply. All good.

5 de diciembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great food, rubbish service

The food seems great and my cats (including an elderly one who has avery sensitive constitution) love it. I think the price is good value for the quality

However, boxes of the food regularly do not get delivered. One cats food will arrive and no sign of the others. Then you run out. And because its unexpected, you cant phase it out with another and so you cant feed your cat without making them sick. Theres no explanation for this, the account says it was dispatched, but evidently it was not. And if you contact customer service they argue the point rather than accept responsibility and address the issue. Id like to stop the subscription but my cats love the food, so im stuck on those monthly limbo about whether the food will arrive if not. If youre reading this wondering whether to start a subscription - Id say either don't do it, or plan ahead and hace q couple weeks extra food supplies as a buffer for an inevitable breakdown in service from this company

1 de diciembre de 2025
Opinión espontánea
Logotipo de Republic of Cats

Respuesta de Republic of Cats

Hi Vivienne,

Thanks so much for taking the time to write to us - we're sorry to hear that you've been having trouble with your deliveries.

Usually our boxes arrive within 2-3 working days from payment being taken, but this can sometimes take a little longer during peak periods. We've made sure that your billing date is always adjustable via your Portal login in case you need your food to arrive a little earlier than usual🐾

If your order is delayed, our team will always be there to help via Whatsapp or email Mon-Fri - we would never want any of our felines to be without their meals.

I can't seem to find a recent message from you, but please do reach out if there have been any problems with your latest order and we'll get things sorted out straight away.

We look forward to getting this resolved for you.

Thanks,
Leah

Valorada con 5 estrellas sobre 5

Our 7 year old fluff ball Bob.

Our 7 year old fluff ball Bob knows what he likes and used to leave what he didn't!!
Since finding Cat Republic theres never any food to throw away, he loves the lot ❤️.
The people on the help desk really are helpful.
Managed to lock myself out of my account. Ame had me back up and running in no time. I didn't get passed to India with some one reading cue cards. It was sooo refreshing and hassle free.
No reason to shop for Bobs food anywhere else.
Happy Bob, happy Bob's mum ❤️.

24 de noviembre de 2025
Opinión espontánea

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