Republic of Cats Opiniones 

2091
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

All my cats enjoy their meals from RoC. They eat everything they're given. Customer service is good and deliveries arrive on time. However, my last order was delayed by the delivery company and, up... Ver más

Valorada con 5 estrellas sobre 5

Firstly my 2 senior cats love both the kibble and wet food from RoC - previously they’d gone off their pouches and weren’t really interested in kibble, whereas now their appetites are back and they c... Ver más

Valorada con 5 estrellas sobre 5

I got the 10 day taster pack expecting my cat Salem to only like the wet food as he usually does, but he is just as excited about the biscuits which I'm over the moon about. Additionally, his fae... Ver más

Valorada con 3 estrellas sobre 5

are cat did not like this food we tried to cancel are order but was told we don’t do do refunds and to donate are £50 of cat to a cat sanctuary

La empresa ha respondido

Información sobre la empresa

  1. Tienda de animales
  2. Comida a domicilio
  3. Tienda de alimentos para animales
  4. Tienda de suministros para mascotas

Sobre Republic of Cats

Escrito por la empresa

Republic of Cats logo

Welcome to The Republic

Where every kind of cat is welcome. Cats keep us going (literally), so we’ve created a meal plan experience for your furball that’s as unique as they are—without breaking the bank.

Personalised Nutrition

We believe in personalised nutrition for your cat. No two cats are the same, and their needs change over time. Our meal plans are tailored to your cat’s unique needs—age, breed, activity levels and more—to support lifelong health. The result? A flexible, personal plan that evolves as your cat does.

Tempted? Try for only £5

How It Works

- Take our quick online quiz—just a few questions about your cat.

- Get a personalised feeding plan tailored to your furball.

- Add our delectable charcuterie treats at 50% off for your first delivery.

- Receive your order at your doorstep in 100% recyclable packaging.

There’s never been a better time to give your cat’s mealtimes a refresh by claiming your first 28 meals for just £5.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 92% de las opiniones negativas

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4,4

Todas las opiniones

(2091)

225 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Unreliable and no phone contact

Food is good but delivery is not reliable. We’ve now been a week without the food and there’s no way to contact customer service by phone - only by WhatsApp which goes unanswered. Customer service doesn’t seem to exist.

24 de noviembre de 2025
Opinión espontánea
Logotipo de Republic of Cats

Respuesta de Republic of Cats

Hi there Zoe,

Thanks so much for reaching out; we're so sorry that your felines were waiting for their meals.

It looks like you got in touch with us outside our opening hours (you can contact us through email and WhatsApp and we aim to get back to everyone within 24 hours, Mon-Fri) but our team reached out with your tracking information on the following Monday.

Usually our boxes arrive within 2-3 working days from payment being taken, but this can sometimes take a little longer during peak times. We'll always keep you updated, and I can see that a member of our team has already popped a discount onto your account to apologise for the delay 🐾

Do reach out if you need any further help,
Leah

Valorada con 3 estrellas sobre 5

Delivery unreliable and late

The food is good and my elderly cat is doing well, but the delivery is unreliable. They deliver every month but not always on time so that has left me with no wet food for the cat. They use Yodel which is unreliable. I have asked them to send it earlier but they have not down so. Also if you reduce the amount of dry food they still charge the same amount which seems unreasonable.

23 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great food and good service

Kitty loves their food! To the point im having to elbow her out the way when the new wet food goes in her bowl 😂 being part Bengal, she is fussy and opinionated of her food but she cant wait for this now. One little snap of tin lid and she is there! Only had the trial package so far, so hoping that good comms and prompt sending is continued. Ive emailed with 2 questions so far and a good, prompt reply to both.

17 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My cat loves it

When I open a can. My cat will claw himself up my body to get to it Becuase he loves it so much. He goes completely wild for it and licks the bowl clean. I’ve never seen him love a cat food as much as this

12 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have a very fussy 13 year old cat …

I have a very fussy 13 year old cat who turns her nose up at most foods. Republic of cats is different , she loves it and has so much more energy lately. She’s always regularly sick after eating, always has been but not since eating R O C. Brilliant customer service too. Highly recommend.

11 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Five star service

Five star service, my cat loves the food. He is more settled and happy. Much better quality than shop bought food. A more satisfied cat.
Thankyou!

11 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful service ⭐️⭐️⭐️

I cant praise Republic of Cats highly enough.
My cats love the food, which is wonderful.
My compliments today are for the wonderful customer service I always receive, swiftly and with patience.

Thank you for all you do. 🐱🐱🐱

11 de noviembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Food is great but delivery is very…

Food is great but delivery is very unreliable as the company use Yodel. My cat is really healthy and has been eating RoC for over four years. Unfortunately I’ve had a few deliveries that have been late and this months delivery hasn’t arrived at all despite six different confirmed delivery dates. I’ve flagged this with RoC and they just keep asking me to wait. No offer to send another box and they have not provided the refund and cancellation I have asked for. As long as Yodel is their delivery partner I can’t re subscribe as it defeats the object if deliveries don’t arrive and RoC don’t do anything to resolve issues.

6 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Archie loves ....

My male neutered moggy, tabby & white, hefty, eats every texture & flavour of your products & now turns his nose up at "ordinary" tinned cat food. We're delighted by the whole Republic of Cats experience & would recommend it to every cat - but you, dear reader, need to do the shopping 😸

4 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Republic of Cats!

My cats vet put them on a restricted diet - we have deduced that it's fish that are causing them issues. Do you know how hard it is to find cat food that doesn't have some sort of fish oil in it!? Clearly Republic of Cats do as they offer flavours without any fish oil or anything fish.

Changing them to this food was easy as they just immediately preferred to to their previous subscription food I was getting them, they just took to it straight away as if it were lick-e-lix lmao

Also, enough cannot be said about the customer service provided! I had so many questions and then random glitchiness on my account, but they sorted everything and really just went so far beyond what they had to to help me. All my wee questions were treated as important. Genuinely impressed and as long as my cats enjoy the food, we'll be getting it from RoC, and even if they do suddenly decide to not like it, as cats sometimes do, I'd recommend Republic of Cats to anyone.

I spoke to Ronnie first, then Leah, and they were both just lovely and approachable. Thank you again, you guys!

29 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great food and great team

Helpful advice and help given by all the team with all my queries! Now have happy cat with the diet portions of both wet and dry food! 🐈‍⬛
All queries answered quickly !!

27 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Undeniably healthier coats and cleaner bowls

Longhair fussy molly, turned her nose up at everything. Then we found Republic of Cats. Now m'lady has found something good enough for her palette, I get tins of the wet food she'll enjoy, and the dry option that she loves. Now she clears her bowl every time. Meanwhile, her coat has become so soft, glossy, and easier to maintain at its best. All round happier cat now. Good monthly subscription model, easy to tweek quantities / flavours / ratios / delivery dates etc. Cat food worth buying. Undeniably good for my cat's health.

26 de octubre de 2025

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