Restyle Uk Opiniones 23

I purchased a G series LCI custom steering wheel for my M4 but when it arrived it was damaged. After detailed inspection it was obvious that the damage was caused due to poor assembly where cables inside the wheel hadn't been routed correctly so when the carbon trim had been pressed into place it wouldn't fit and had cracked the carbon trim. I then inspected the airbag that was supplied. Before ordering, I had specifically asked if the airbag was OEM and this was confirmed, as there is no way I would put an aftermarket airbag into my car. Straight away there was a whole range of clues to the fact that it wasn't OEM such as suspicious labels that were poorly applied, missing manufacturing date, QR codes that won't scan and manufacturer names that have no connection with being an OEM supplier and just generally poor quality construction. I did a lot of online research as to how to identify a cheap aftermarket lookalike airbag and this had all the hallmarks.

I immediately notified Restyle and sent the photos and the response was just that it wasn't damaged when it was shipped and that the airbag was definitely genuine. I submitted more images to support my claims and then advised them I was returning the wheel and wanted a refund. From this point onward they have ignored all communications.

I returned the wheel to them, including much improved packaging as when they had shipped it to me it was only protected on one side of the package and the face of the wheel was only protected by the cardboard box. Once the tracking showed that they had received the wheel I gave them 24hours to respond to me but heard nothing. Since then I have contacted them on Whatsapp and e mail but get no response.

I would recommend anyone to think very carefully before buying anything from these guys. The products look glitzy on the website but the quality is low and the after sales service and integrity is non existent.

My experience with Restyle UK was excellent. I had a screen replacement and also opted for a steering wheel upgrade. The staff were incredibly professional and made the booking process quick and seamless.
The quality of the screen is A1, but I'm particularly impressed with the new steering wheel. It's of exceptional quality, comfortable to the touch, and makes driving a much more pleasant experience.
Restyle UK delivers top-notch service and products. I highly recommend Restyle UK for their superior service and product quality.

Absolutely flawless service from start to finish! Had Apple CarPlay fitted to my W204 C63 and couldn’t be happier with the result. The team was professional, knowledgeable, and handled my car with real care. I could see how big of a job this was especially on older model cars and the due care and the attention the boys at restyle took at ensuring the job was completed to a 5 star standard. Perfect integration, and everything works seamlessly. Communication was great throughout the booking process and whilst I was waiting.
They were very accommodating even offered to drop me and collect me from the local town centre whilst my car was being worked on. I chose to hang around in their nice waiting area.

They even took the time to walk me through all the new features before handing the keys back in addition to this even offered help if needed over the phone with anything I may need help on in terms of the usability and functionality of the product.
Driving with the new 8.8 inch Apple CarPlay screen for w204 has completely transformed my interior. I will be back for sure for more upgrades. Highly recommend to anyone thinking about upgrading — five stars all the way! ⭐⭐⭐⭐⭐

Had the grill on my F12 640d changed. Excellent job done quickly at a fair price. Place was easy to find and very professional. Deep and V were brilliant. Will definitely return for other work. Thanks guys.

Great work on my car. Ambient lighting and also Apple CarPlay was installed.

Team are friendly and work hard to achieve excellence and ensure customers are happy.
I picked up my car today and so far I am really happy
Thank you team
I highly recommend 👍🏻

Had upgraded Apple play screen and climate screen fitted with the new metal switches on my Range Rover vogue. The lads even went the extra mile and dropped me off and picked me up when the car was finished and spent the time showing me how to use the functions on the screen. Top work and would highly recommend.

What a great experience, these guys are very professional, had carplay screen a/c screen and new window switches fitted in my Range Rover, they treat your vehicle like it’s there own, thanks guys really pleased with your work,

The service was very good , the guys were very polite and kind .explained how the process
Would recommend to family and friends

Had a new retro radio screen fitted yesterday in my Audi Q2. 13" Absolutely love it. Outstanding job. From start to finish they kept my updated on the job. After install they gave me a short rundown of how to work it all. Really happy and would highly recommend.

Good service and overall good experience

Brilliant service and very professional. The guys that do the work are very polite and friendly. Very pleased with everything they did including the aftercare

Absolutely banging service from the Restyle boys.Incredibly happy with the Apple car play upgrade, works seamlessly.

Had a great experience, sorted out an android head unit for my range rover sport, works perfectly and very happy, bit far to travel but well worth it, highly recommend.

I bought two aftermarket LED headlight upgrades for a BMW 3 Series from Restyle Automotive at the end of January. The price included installation. They are located about 2.5 hours away from me, so arranging this was already inconvenient.

After I paid, my installation appointment kept being postponed and cancelled for weeks. Only at the beginning of March, after I told them to either install the lights or refund the money, did they suddenly “find time” to do the job. I was told the installation would take around 6 hours and we agreed I should arrive at 9:00 AM on Saturday.

To make that happen I woke up at 6:00 AM and drove 2.5 hours.

When I arrived, I found a locked garage with nobody there.

I called and messaged them. The response? They were apparently “collecting tools.” They finally turned up at 9:50 AM. No apology. Nothing. Just two lads who looked about 20 years old, rolling their eyes when I pointed out that making a customer drive 2.5 hours to a locked garage might not be the height of professionalism.

I left to walk around town for six hours as agreed. When I returned, I discovered that they hadn’t even removed the headlights yet. Instead they had been “messing around” with the bumper.

When I asked what exactly they had been doing for six hours, I was told that they had three other customers that day as well, even though I was the one booked first.

So here I was, still sitting in their garage two hours later than promised, with no apology, no explanation, and no reassurance that the car would even be reassembled properly.

Eventually, after spending around 11 hours in their garage, the job was “finished” and I drove the 2.5 hours back home.

During the drive it became obvious that the headlights had not been aligned at all. They were pointing far too high and were blinding oncoming traffic for most of the journey home, with drivers flashing their lights at me constantly.

But the surprises didn’t end there.

When I got home, I discovered that the driver’s door handle had not even been screwed back on properly — the bolts are simply missing. Earlier that day they had removed the door card while attempting to install ambient lighting, which they eventually admitted “did not fit.” Somehow during that process they managed to lose the bolts for the door handle.

On top of that, a bolt from the front panel (the trim piece extending from the bonnet area) is also missing, and the panel itself is not fitted correctly.

So after a 5-hour round trip, waking up at 6 AM, arriving to a locked garage, waiting around all day while other customers were prioritised, and spending 11 hours there, I returned home with:

headlights misaligned and blinding other drivers
missing bolts from the driver’s door handle
missing hardware from the front panel
panels not fitted correctly
warning errors appearing shortly after installation

Impressive.

What is even more remarkable is what happened after I informed them about these problems.

Instead of quickly resolving the situation or arranging a competent garage in my area to correct their mistakes, the response has been a never-ending series of promises that something will be arranged “later today” or “tomorrow”.

In other words: more delays, more excuses, and more wasted time.

At this point it feels less like customer service and more like a strategy of simply dragging things out long enough that the customer gives up.

The entire experience — from cancelled appointments, arriving to a locked garage, waiting all day while multiple other customers were prioritised, and finally discovering missing parts and poorly finished work — has been extraordinary, and not in a good way.

If you enjoy driving five hours round trip, spending an entire day waiting around a garage, and later discovering that parts of your car were put back together incorrectly (or not at all), then Restyle Automotive might be the perfect place for you.

Personally, I would strongly recommend looking elsewhere.

Highly recommend, got apple car play fitted today… had quick and helpful responses throughout. Also managed to fit me in really quickly, over all very happy. Thanks so much!

Wow, these guys are A one. What a brilliant job on my Audi A6 instrument cluster. I am over the moon with it. Thank guys.

Good customer service from these guys and quick installation. My carplay is good with no lag which is the biggest thing and i’m overall happy with them. Would definitely go again👍🏻

Happy with my headlights. Recommend these guys

I've got a full screen wireless CarPlay installed to my Mercedes. Everything works fine and guys were good. I just wish I knew that with aftermarket installation, I wouldn't be able to see Aircon, music volume, and anything you do on the main screen wouldn't shown while on the CarPlay screen anymore. They are currently also working out of their garage, so you need to be prepare to go somewhere to wait until they complete the work. Overall I am happy with their service and they were really nice guys but would have liked a bit more info on how things would work.

I left home with a portable Apple car play unit with a small screen and nowhere to properly mount it in my 2012 S350L and drove home in the dark with a beautiful large screen mounted in the dashboard as though Mercedes fitted it at the factory. This is a huge Increase in driver safety and convenience. Great work standard. I’m a very happy shopper. If you are wavering about their capabilities, ask to see the dashboard of their 2010 Range Rover runabout with its two large screens mounted in the centre console - I thought it was some late model up-spec factory car. Wow! Top people.