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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I bought hangers for $ 23 and was charged $ 206 for shipping. how the hell can you rob a customer like that? I will never shop from this company again even though they have great products. I will als... Ver más

Valorada con 5 estrellas sobre 5

Very expensive for the actual product I received shipping cost as much as purchase. Never again. After a response from Retail Resource, I will rate their customer service a five star. They h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

One of the pieces was defective when my order arrived. It happens. I've encountered it many times. But what I've never encountered before was the excellent customer service from Retail Resource!! Imme... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The two items purchased work well with what they were ordered for. Our Youth Program now has the tools to showcase their brochures, pamphlets, and other materials highlighting the program for others... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios empresariales

Información proporcionada por diversas fuentes externas

The extensive assortment of products for retail stores is the largest in the industry with over 6,000 unique items. From retail store fixtures, to mannequins, to display props and tags; Retail Resource has everything you need to merchandise your store. The products are designed with retailers in mind, with the goal of making the retail store environment more effective and pleasant for the consumer, thereby increasing foot traffic and store sales.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

497 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

Todas las opiniones

(497)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Robbed!

I bought hangers for $ 23 and was charged $ 206 for shipping. how the hell can you rob a customer like that?
I will never shop from this company again even though they have great products. I will also not recommend shopping from this company.

23 de noviembre de 2020
Opinión espontánea
Valorada con 2 estrellas sobre 5

BEWARE of shipping fees!

Ordering was easy and baskets shipped fast. The product was of high quality. When I reviewed my credit card statement it was a different amount than the invoice I was sent when I placed the order. I went online and it had the same amount as noted on the invoice sent when I placed the order. When I called, they sent me the actual invoice which included a 35% shipping fee. Although it is possible that I missed this fee when ordering, I am very anal when it comes to shipping fees, so it's doubtful. I found it very odd that the information sent to me, when I placed the order, did not include the shipping fee on the invoice and when I looked up the order online, it too was void of the shipping fee.

18 de julio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Everything arrived as promised and the quaility of these products of excellent. Thank you.

8 de septiembre de 2017
Opinión espontánea
Logotipo de Retail Resource

Respuesta de Retail Resource

It's our pleasure to have you as a customer. Thank you!

Valorada con 5 estrellas sobre 5

I placed my order from your website and …

I placed my order from your website and I couldn't believe how fast the product shipped. Thanks!

30 de agosto de 2017
Opinión espontánea
Logotipo de Retail Resource

Respuesta de Retail Resource

It's our pleasure to have you as a customer. Thank you!

Valorada con 3 estrellas sobre 5

Great Product & Selection - Very High Shipping Fees

Very satisfied with the product, ease of ordering and delivery. I was very disappointed in the fact that the shipping cost was significantly more than the price of the product itself.

29 de agosto de 2017
Opinión espontánea
Logotipo de Retail Resource

Respuesta de Retail Resource

It is important to us that our customers are happy, please see your e-mail for a resolution.

Valorada con 5 estrellas sobre 5

Excellent!

Excellent customer service, quick delivery, great product, great prices!

29 de agosto de 2017
Opinión espontánea
Logotipo de Retail Resource

Respuesta de Retail Resource

It's our pleasure to have you as a customer. Thank you!

Valorada con 5 estrellas sobre 5

I purchase a decent amount of product …

I purchase a decent amount of product from this company and the main reason is customer service. I recently bought four large items and two were broken in shipping and the other two were not what I was expecting. After I made one simple call it was all taken care of and they even paid the return postage. I will always recommend this company to anybody who needs their goods.

28 de agosto de 2017
Opinión espontánea
Logotipo de Retail Resource

Respuesta de Retail Resource

It's our pleasure to have you as a customer. Thank you!

Valorada con 5 estrellas sobre 5

Great service

Great service, quickly received.

28 de agosto de 2017
Opinión espontánea
Logotipo de Retail Resource

Respuesta de Retail Resource

It's our pleasure to have you as a customer. Thank you!

Valorada con 5 estrellas sobre 5

Order Correct

Order Correct
On time
excellent quality

26 de agosto de 2017
Opinión espontánea
Logotipo de Retail Resource

Respuesta de Retail Resource

It's our pleasure to have you as a customer. Thank you!

Valorada con 5 estrellas sobre 5

Display Hangers

This was my first purchase from Retail Resource. My order shipped and arrived promptly. The items were exactly as described.

23 de agosto de 2017
Opinión espontánea
Logotipo de Retail Resource

Respuesta de Retail Resource

It's our pleasure to have you as a customer. Thank you!

Valorada con 5 estrellas sobre 5

Excellent customer service

I received an incorrect item and some damaged items in my order. Retail Resources quickly shipped me the correct item and replaced the damaged items. Everyone can make a mistake. It's how we handle it that makes a big difference!

22 de agosto de 2017
Opinión espontánea
Logotipo de Retail Resource

Respuesta de Retail Resource

It's our pleasure to have you as a customer. Thank you!

Valorada con 2 estrellas sobre 5

I was charged more for shipping

I was charged more for shipping. I bought 4 baskets $20 and shipping was $30. One of the baskets has damage. I need the baskets for a display so i just have to use them. Not happy.

20 de agosto de 2017
Opinión espontánea
Logotipo de Retail Resource

Respuesta de Retail Resource

We want our customers to be satisfied with their experience, please see your e-mail for a resolution.

Valorada con 4 estrellas sobre 5

Great experience overall

Great experience overall. One Hook arrived damaged and I spoke to a Rep the day the hooks arrived. They said they would replace it for free and send it straight away. I haven't received it yet but I feel confident it will be here soon to complete the amount I had ordered originally!

14 de agosto de 2017
Opinión espontánea
Logotipo de Retail Resource

Respuesta de Retail Resource

Thank you for your positive feedback and your replacement hook is due to arrive today!

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