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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I bought hangers for $ 23 and was charged $ 206 for shipping. how the hell can you rob a customer like that? I will never shop from this company again even though they have great products. I will als... Ver más

Valorada con 5 estrellas sobre 5

Very expensive for the actual product I received shipping cost as much as purchase. Never again. After a response from Retail Resource, I will rate their customer service a five star. They h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

One of the pieces was defective when my order arrived. It happens. I've encountered it many times. But what I've never encountered before was the excellent customer service from Retail Resource!! Imme... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The two items purchased work well with what they were ordered for. Our Youth Program now has the tools to showcase their brochures, pamphlets, and other materials highlighting the program for others... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios empresariales

Información proporcionada por diversas fuentes externas

The extensive assortment of products for retail stores is the largest in the industry with over 6,000 unique items. From retail store fixtures, to mannequins, to display props and tags; Retail Resource has everything you need to merchandise your store. The products are designed with retailers in mind, with the goal of making the retail store environment more effective and pleasant for the consumer, thereby increasing foot traffic and store sales.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

497 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

Todas las opiniones

(497)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very friendly staff

Friendly staff whenever I needed to call. Walked me through everything. Delivery was in a timely matter. Sent me what they had in stock while the rest of the same product was on back order. I will be ordering again through Retail Resource.

9 de febrero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Thank you for your business and for your positive feedback! We look forward to doing business with you in the future.

Valorada con 5 estrellas sobre 5

Great company

Customer service were great. I had trouble ordering my product on line & once I called them & explained what was going on, they helped right away. Unfortunately the item that I order did not work out & again customer service was great, no questions asked, they helped me return & refund my money. The lady who I talked to even help me looked for an item that would work.

8 de febrero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Thank you for your business and your positive feedback! We look forward to working with you in the future.

Valorada con 5 estrellas sobre 5

great servie & quality

the item was great, it was a gift and she was extremely happy, had picture of it on FB the same day. great service & quality

7 de febrero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Thank you for your order and for your positive feedback!

Valorada con 5 estrellas sobre 5

Wonderful service!

Outstanding service and great products. I had to call in due to a credit card issue. The staff person could not have been more helpful. My order arrived in just 3 business days!

7 de febrero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Thank you for your order and your positive feedback!

Valorada con 4 estrellas sobre 5

Rack Happy

The rack was easy to assemble, although the diagram and parts listed do need to be updated a bit. All the pieces were packaged well, nothing damaged.
Thank you.

7 de febrero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Thank you for your order and your positive feedback!

Valorada con 5 estrellas sobre 5

Excellent service!

Katie Wedig has helped us immensely with finding the product we needed for our lab. She has been extremely helpful to us. She has gone the extra mile with our orders.

3 de febrero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Thank you for your business and your positive feedback! We are indeed lucky to have Katie!

Valorada con 5 estrellas sobre 5

Great products!

The trays were very durable much better than we purchased from other companies very pleased with product.

3 de febrero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Thank you for your order and your positive feedback!

Valorada con 5 estrellas sobre 5

Best Customer Service Ever!!

One of the pieces was defective when my order arrived. It happens. I've encountered it many times. But what I've never encountered before was the excellent customer service from Retail Resource!! Immediately upon hearing I had a defective piece, I was offered a complete replacement. Best customer service I have ever encountered. Ever. The item I ordered is exactly what I wanted, exactly as it appeared on the website. It's perfect.

2 de febrero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Leslie - we apologize for the condition of the quilt stand. We have a 100% guaranteed satisfaction policy on all of our items so please check your email for a resolution.

Valorada con 5 estrellas sobre 5

VERY PLEASED

Very pleased with product ordered. It performed exactly as described. Good quality. Delivery received in a timely manner. Order process was seamless. Chat session was informative - all questions answered to satisfaction. Pricing was good. Will definitely order from Retail Resource again. Highly recommend.

2 de febrero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Thank your for your order and we look forward to working with you again!

Valorada con 5 estrellas sobre 5

Great

Found just what I needed, great price and shipped quickly.

1 de febrero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Thank you for your business and your positive feedback!

Valorada con 5 estrellas sobre 5

Great Service, great products

We got a catalog for Retail Resources as a misdelivery for another company. Before I passed it along, I took a look and realized I had been missing out. So, I ordered a few things and voila! I am impressed. Thanks.

31 de enero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Thank you for your business and welcome aboard!

Valorada con 1 estrellas sobre 5

Poor quality

The sales people were very nice. The quality of the product was very disappointing! I ordered 2 wrap tables and a shelving unit. The wrap tables were constructed of particle board and laminate. The directions were terrible and a piece broke when assembling it - I do not recommend this product. The rolling shelving unit is very nice, but the delivery company bent one of the supports. The shipping on the wrap counters was more than the cost of the product - it makes no sense. The shipping company that delivered the shelving unit, threw the product into the street, and that is what probably bent the support - I watched each company unload each item. Furthermore, I gave each shipping person, $20 gratuity. Poor delivery service and poor quality product. But the sale people were very nice at Retail Source. I do not recommend the products that I purchased.

27 de enero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Thomas - this is the first we are hearing of the issues with your order. We definitely apologize for the delivery problems you've had and we will contact you privately with a resolution. Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Excellent

Staff were very helpful from start to finish. They knew the products and helped me understand my own needs.

27 de enero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Thank you for your order and your feedback.

Valorada con 5 estrellas sobre 5

Awesome customer service!!

1st package got lost by fedex. I reported it to company. They immediately wanted to make it right. I was willing to let fedex find it. But this company felt it was more important to get a new package out to me the next day. Great customer service.

27 de enero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Thank you for your positive feedback.

Valorada con 5 estrellas sobre 5

Lighted birch tree

Great product- fast delivery- staff was excellent with their service

27 de enero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Thank you for your feedback. The lighted trees are a popular item for us and make a beautiful display.

Valorada con 5 estrellas sobre 5

Very helpful, items shipped timely and w …

Very helpful, items shipped timely and when there was an issue, it was resolved quickly. I would recommend it them to other Hospitals.

I would also like to say Mary Herdeman was amazing.

25 de enero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Thank you for your business and the positive feedback! We KNOW Mary is amazing! We are lucky to have her!

Valorada con 5 estrellas sobre 5

Always Great!

I am always impressed with the terrific service that I receive when ordering from Retail Resource. Their prompt delivery and friendly customer service make it a pleasure to order form them.

24 de enero de 2017
Opinión espontánea
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Respuesta de Retail Resource

Thank you for your business and your positive feedback!

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