I bought hangers for $ 23 and was charged $ 206 for shipping. how the hell can you rob a customer like that? I will never shop from this company again even though they have great products. I will als... Ver más
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Consulta las opiniones de los clientes
Very expensive for the actual product I received shipping cost as much as purchase. Never again. After a response from Retail Resource, I will rate their customer service a five star. They h... Ver más
La empresa ha respondido
One of the pieces was defective when my order arrived. It happens. I've encountered it many times. But what I've never encountered before was the excellent customer service from Retail Resource!! Imme... Ver más
La empresa ha respondido
The two items purchased work well with what they were ordered for. Our Youth Program now has the tools to showcase their brochures, pamphlets, and other materials highlighting the program for others... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
The extensive assortment of products for retail stores is the largest in the industry with over 6,000 unique items. From retail store fixtures, to mannequins, to display props and tags; Retail Resource has everything you need to merchandise your store. The products are designed with retailers in mind, with the goal of making the retail store environment more effective and pleasant for the consumer, thereby increasing foot traffic and store sales.
Información de contacto
9555 Dry Fork Rd, 45030, Harrison, Estados Unidos
- 1-800-762-8186
- customercare@retailresource.com
- retailresource.com
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Shipping charges too high
Great service, easy to contact a representative for help and answers, but I the shipping charges are too high.

Respuesta de Retail Resource
first time ordering from RR and …
first time ordering from RR and customer service is at 100%
GREAT JOB RR!! i will shop again

Respuesta de Retail Resource
Fast
Fast, reliable, great service and the product was exactly as depicted.

Respuesta de Retail Resource
The order process and product itself …
The order process and product itself was fine; however, the shipping quoted to me was approximately $17 and ultimately I was billed $41 for shipping, which I never would have agreed to pay had it been estimated at $41 at the time of order. I don't understand how I can be charged 250% more for shipping without my agreeing to do so in advance.

Respuesta de Retail Resource
No Customer Service or Follow Through
My order was held up for 2 weeks because of a back order on 1 piece and I was not told. No one at Retail Resource checked on the order and when I called about not getting the delivery they got it shipped. It was not shipped on the expected delivery date. I had to call the 3 shippers to find it and then push them to deliver the next day. It was going to sit on the loading dock and ship 3 days later. No one at Retail Resource even checked on this shipment that was supposed to fix a mistake. No one cared about this shipment of fixtures for a new store set up. I finally got a hold of a sales rep and between myself and her pushing the delivery we got it the next day. I think when there is something wrong with a customer order and you are trying to fix it, you would pay attention to the details and make sure everything is going according to the information you gave the customer.
I will not be ordering from them again.

Respuesta de Retail Resource
I was looking for ceiling clips and …
I was looking for ceiling clips and found them on this site. Easy to order, No hassles

Respuesta de Retail Resource
Great customer service
Great customer service, was always ready to help, went the extra mile for me. Pleasure shopping by them.

Respuesta de Retail Resource
I ordered several baskets
I ordered several baskets. They are great quality & shipping was very fast. Shipping cost was a little high though, but I would definetly recommend ordering from them.

Respuesta de Retail Resource
My product arrived damaged
My product arrived damaged, but I'm rating Retail Resource a five for their excellent customer service and the ease with which they handled the return.

Respuesta de Retail Resource
Quick and accurate order …
Quick and accurate order response...thank you

Respuesta de Retail Resource
Customer service is very good
Customer service is very good, but shipping charges are excessive.

Respuesta de Retail Resource
I DISCOVERED A 5 STAR WEBSITE
My purchase was delivered two days after I placed my order! I couldn't have been happier with the quality of the merchandise & I can't bragg enough about the wonderful customer service help I received with questions I had. I'm so happy I discovered Retail Source!! jn

Respuesta de Retail Resource
GREAT CUSTOMER SERVICE
We ordered 8" purple bows. Unfortunately they were not what we required (not sturdy enough for outdoors but color was good. When I called to find out how to return, the individual was so pleasant, knowledgeable, and efficient, it was a pleasure. Everything she told me was spot on and I received her email with the pre-paid label while we were on the phone.
Would use them if the need arose for indoor bows.

Respuesta de Retail Resource
Very fast shipping good quality …
Very fast shipping good quality products and no issues at alll

Respuesta de Retail Resource
My order was processed quickly and …
My order was processed quickly and arrived quickly as well. Thank you!

Respuesta de Retail Resource
Friendly and efficient
Friendly and efficient! Order arrived quickly.

Respuesta de Retail Resource
Great quality and nice looking!
I was skeptical about ordering plastic necklace display busts, but they are lovely! Very high quality and a nice size. And I received them fast! Thank you!

Respuesta de Retail Resource
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