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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

So far not great. Clearly not updated every hour - trying to book BA LHR to Zurich all evening. RFF insists that there are reward seats and BA say there are none. Pretty dreadful. I am a gold memb... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just secured a flight to Argentina in December after my alert triggered. I have moved from Seatspy to you because your BA search tools and your customer service are so much better. You have fewer air... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Was feeling pretty gutted to miss out on Avios flights to South Africa after staying up past midnight 3 nights in a row and then out of nowhere got an alert early evening a day later for extra reward... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant site! I had pretty much given up trying to find reward flights on the BA website, as I couldn't find any dates for the places I wanted to visit during the periods I wanted to travel. It was... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Buscador de vuelos
  2. Aerolínea
  3. Aeropuerto
  4. Aeropuerto internacional
  5. Salón

Escrito por la empresa

Check availability of British Airways reward flights in just one click, and receive email and sms alerts whenever reward seats you want become available


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

340 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 80% de las opiniones negativas

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Valorada con 2 estrellas sobre 5

So far not great

So far not great. Clearly not updated every hour - trying to book BA LHR to Zurich all evening. RFF insists that there are reward seats and BA say there are none. Pretty dreadful. I am a gold member and when I tried to cancel they offered me 20% off so I kept it but still within trial period. I have written to them so if they dont respond by end of trial period, I will cancel it. Disappointing.

Update as of 13 April

Still waiting for them to update me as per their response. Oh dear. Disappointing.

7 de abril de 2026
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

Thank you for bringing this to our attention. Probably a technical error which can happen. We are investigating and will come back to you very quickly.

Valorada con 5 estrellas sobre 5

A genuinely useful site

A genuinely useful site. Actually does what it promises. I paid £40 for an annual Silver membership last November & already I have saved £1800 on flights I could not initially find on BA. I highly recommend.

5 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just secured a flight to Argentina in…

Just secured a flight to Argentina in December after my alert triggered. I have moved from Seatspy to you because your BA search tools and your customer service are so much better. You have fewer airlines, but as I mainly use BA, I’m not that bothered. Mind you, a few more Avios airlines like Finnair & Iberia would encourage me to explore more.

1 de marzo de 2026
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

Thank you for your kind words. We work hard to help our members and so it is nice to have positive feedback. Regarding more airlines, watch this space. We have plans!

Valorada con 5 estrellas sobre 5

Glad to have discovered your site

Glad to have discovered your site. It really is so helpful. I am in my 80s and find BA’s website, difficult to navigate for some one my age, Your site is well-designed and easy to understand. I now have used it twice to find flights. Pity it is just BA alone. Would be great if you could do Qatar Airways, and maybe Iberia? They have different networks compared to BA.

10 de febrero de 2026
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

Thank you for your kind words. We take note of your comment about adding more airlines.

Valorada con 5 estrellas sobre 5

World Traveler

I have loads of Avios points but have never used them for flights because BA’s website is so confusing. It was someone in the BA lounge at Heathrow that told me about this site. A great find, Easy to use lots of good search tools and excellent value for money. I especially like their Worldwide Map Search. With just a few clicks you can quickly see availability all around the world. I have just set up alerts for this Christmas and am very hopeful of getting what I want.

24 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant site - go for Gold!

Brilliant site! I had pretty much given up trying to find reward flights on the BA website, as I couldn't find any dates for the places I wanted to visit during the periods I wanted to travel. It was so hit and miss on the BA website. Within 24hrs of signing up to Reward Flights, I had my flights booked, saving £000s on two business class flights to Ghana, making the £79 annual subscription for Gold Membership excellent value for money. The alerts facility is incredibly useful as I start planning my next trip, as is the facility that lets you see which flights have Club Suites, so you can enjoy the full biz class experience. Would highly recommend signing up for the Gold membership so you can make the most of the benefits on offer!

11 de febrero de 2026
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

Thank you. We are pleased that you are pleased. That is the whole point. Happy hunting for your next trip.

Valorada con 5 estrellas sobre 5

I have used RFF for the past few years…

I have used RFF for the past few years and it has been a great asset, I have moved job and down graded my membership to bronze. The online team were super helpful assisting me to all the way thru process and the refund was very quick

16 de febrero de 2026
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

Thank you for being so loyal. We appreciate it.

Valorada con 4 estrellas sobre 5

Positive Report

RFF delivered as promised and can make booking flights a lot easier!

15 de enero de 2026
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

Thank you. Good to know.

Valorada con 1 estrellas sobre 5

What an appalling service took money even though Trial was cancelled

What an appalling service. I cancelled the free trial yet without warning without any communication they then proceeded to take £79.99 from my bank account. Only way to contact via email, no responses for days, no way of calling them, not convinced the trustworthiness of this company"

9 de febrero de 2026
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

I think you are being a little harsh. These are the facts.

You signed up for the 7 day trial on January 30 and were told very clearly that unless you cancelled, your card would be charged after 7 days had passed. This is absolutely standard for us. You did not cancel your subscription within the 7 days, and so we took payment on February 6.

You created a customer service ticket on February 9 and though we were under no legal obligation to refund you, we did so on February 11. So, within 2 days of you contacting us, we responded to you & were kind. I would argue that is excellent customer service on our part, much better than many huge retail brands, and very much supported by the many positive recent reviews on Trust Pilot.

Reviews matter to our small business. We would ask you to reconsider your rating.

Valorada con 5 estrellas sobre 5

Invaluable if you fly a lot

Been a both a basic then Silver member for a while. System found me some great flights from UK to USA where I snagged some BA FIRST costing less Avios than Club ! Keep up the good work guys

27 de enero de 2026
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

We are pleased that YOU are pleased. Thank you.

Valorada con 5 estrellas sobre 5

Great Customer Service

I had an issue with my account and payments. Its refreshing to know that there are still great companies that actually care about their subscribers, and take the time and respond to emails.
I had sent an email about my issue and within 2 hours the issue was completely resolved.
My sincere thanks to a most professional and helpful team, it was very much appreciated.

21 de enero de 2026
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

We try hard and are delighted that our efforts are recognised. Thank you.

Valorada con 5 estrellas sobre 5

Absolutely brilliant app

Was feeling pretty gutted to miss out on Avios flights to South Africa after staying up past midnight 3 nights in a row and then out of nowhere got an alert early evening a day later for extra reward seats that got released and managed to book. Definitely worth paying for gold even if it’s just for the month you need to do booking.
Keep up the great work!

14 de enero de 2026
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

Thank you so much. Pleased you found what you wanted.

Valorada con 1 estrellas sobre 5

Simply a scam

Simply a scam, charging to only show flights from one airline that provides that data for free.

29 de diciembre de 2025
Opinión espontánea
Logotipo de Reward Flight Finder

Respuesta de Reward Flight Finder

Our thousands of users, many of whom have been with us for years, clearly do not think we are a scam. Yes, we currently only provide data for British Airways as they are by far and away the largest UK airline with a loyalty programme of millions of members. There is much less demand from UK users for other airline data. However, we are always looking to improve our product offer around the needs of our users, which could include other airlines. Watch this space.

Compared to other loyalty data providers (who also charge by the way) we excel at providing easy-to-use, very in-demand tools that make it easy for Avios collectors to find their chosen reward seat. So, our users can search and set Alerts for specific flights, specific airports, specific flight times, and specific flight numbers. They can even search for flights offering the latest Club Suite Business Class seats. They can do all this at once including limiting searches to offpeak periods to maximise value. We think we are the only search tool to offer all these options. Certainly BA’s website is not as nimble or flexible which is not a criticism but a reality based on the huge demands placed on its main website.

The idea that we should do all this for nothing is frankly laughable. It is called Added Value.

Now that you have the full picture, we would appreciate a reassessment of your grade. We are a small team working hard to help airline flyers and your score counts.

Valorada con 5 estrellas sobre 5

Excellent and efficient …

Douglas at Reward Flight Finder was extremely helpful and efficient in helping to sort out my account.
Reward Flight Finder is excellent in helping to find dates for reward flights - saves a lot of time and hassle

12 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

I somehow signed up to a yearly plan and saw this charge in my bank account. When I emailed the customer service team to inform them of this and that it was not intentional, they responded straight away, issued a refund and downgraded me to the free plan instead as requested.
Refreshing to see such prompt and helpful customer service in the new era of bots and unhelpful, longwinded resolution processes.
I would definitely upgrade to a different plan once my travel plans change.

10 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

My membership auto-renewed but I no longer required the silver level so I emailed their support team and it was refunded within 24 hours. Excellent customer service.

5 de octubre de 2025
Opinión espontánea

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