Richmond Motor Group - MG Bognor Regis Opiniones 

296
TrustScore: 4.5 sobre 5

4,6

MG Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently upgraded my MG to a new model, and I couldn’t have asked for a better experience thanks to Ned Cox. Ned was friendly, knowledgeable and incredibly supportive throughout the whole pro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I needed to buy a new car and part exchange my old one. Ned was very helpful, knowledgeable, friendly, and made the whole process very easy. He listened to what I wanted and came up with suggest... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The whole process has been straight forward and easy. Beth at MG was fab, she was very knowledgeable, helpful and nothing was to much bother. From ordering my car till delivery. Beth kept in touch and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went to book an MOT for my 5 year old MG3 last Wednesday, and on Thursday met with Aidan at MG Richmond Bognor. Aidan was extremely knowledgeable helpful and courteous and took time to understand our... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Estación de inspección de automóviles
  3. Servicio de automóvil
  4. Concesionario Hyundai
  5. Concesionario Skoda
  6. Concesionario de automóviles usados

Escrito por la empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Información de contacto

  • MG Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, Reino Unido

  • 01243 584 333

4,6

Excelente

TrustScore: 4.5 sobre 5

296 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(296)

1684 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Richmond Motor Group

I would like to thank Richmond Motor Group for their excellent service and customer service when we purchased our MG HS . A very special thanks to Joshua Smale on the sales team who was very professional and spent time to make sure as customers we were totally satisfied. Thank you again
Paul Witheyman

9 de abril de 2024
Opinión espontánea
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Good morning, Mr Witheyman. Thank you for taking the time to leave us this wonderful review. We're overjoyed to hear you received such excellent service, and I will be sure to pass your kind comments along to Joshua. Enjoy your new ride!

Valorada con 5 estrellas sobre 5

Buying mg zs

I have purchased a MG ZS Joshua smale made the hole experience very easy from start to finish. I would recommend coming to Richmond mg bognor to anyone all staff are helpful and friendly

25 de marzo de 2024
Opinión espontánea
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Good morning, Mr Cross. Thank you for taking the time to leave us this glowing 5-star review. I am delighted to hear Joshua and the team provided you with a 5-star experience and I will be sure to pass your kind comments along to them. Thank you for the reccomendation and we look forward to hopefully welcoming you back in the future!

Valorada con 5 estrellas sobre 5

Best customer service I think I have…

Best customer service I think I have ever received, Joshua the sales advisor made me feel comfortable from the minute I walked in, I was very anxious at going to view cars to suit my needs. Joshua was patient, understanding & helped me look at vehicles. Arranged a test drive & gave me as much time as I needed, communicating until my car arrived. I would highly recommend Bognor Richmond MG all of the staff are friendly, give you space to look around with no sale pressure, Joshua made me feel comfortable & listened to.

28 de marzo de 2024
Opinión espontánea
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Good morning, Lyndsay. Thank you for taking the time to leave us this amazing review! We're delighted to hear that Joshua provided you with a 5-star experience, and I will be sure to pass your kind comments along to him. Thank you for the reccomendation and we look forward to hopefully welcoming you back in the future! Enjoy your new ride.

Valorada con 5 estrellas sobre 5

Really helpful sales person

Joshua Smale was extremely enthusiastic, patient and helpful throughout our search for an appropriate car for our needs. He listened carefully to our requirements and searched for a suitable car for us. He was always friendly, polite and clear in the advice that he gave. We felt very confident dealing with him and happily recommend him to others.

14 de marzo de 2024
Opinión espontánea
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Hi Jane, we are so pleased to hear you had a great experience at our Richmond MG Bognor Regis dealership. Thank you for taking the time to leave a review, customer feedback is very important to us! We will be sure to pass your kind words on to Joshua Smale. 🤗

Valorada con 5 estrellas sobre 5

an awesome MG 3

right from the start meeting joshua i felt very welcomed , he dose the company a great service, as for the car i drove this home not long ago and wat a fantastic little car , i cant fault it and think wat a wonderfull way for mg to end an era with this being 1 of the last petrol cars to be produced just a fun car before we all have to make the switch to evs , thanks joshua and to MG itself. kind regards mark grassie

3 de abril de 2024
Opinión espontánea
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Hi Mark. Thank you for taking the time to feedback. I'm so pleased you had a 5-star car-buying experience with Joshua and will be sure to pass on your kind words and recommendation. On behalf of the team, I wish you many happy miles in your new MG3! 😊

Valorada con 5 estrellas sobre 5

Great customer service from Joshua…

Great customer service from Joshua Smale. He went over and beyond to help me out.

28 de marzo de 2024
Opinión espontánea
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Morning Julia, thank you for taking the time to leave a review, we appreciate it! We're so pleased you had great customer service from Joshua. Have a lovely day 😊

Valorada con 5 estrellas sobre 5

Well done

We had a wonderful experience picking a new car and being informed about every aspect of buying our car after a horrendous week, Aidan was very helpful and couldn't do enough to have the car ready at short notice, thank you Richmond Motor group

22 de marzo de 2024
Opinión espontánea
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Hello Melanie, thank you for leaving such a brilliant 5-star review, customer feedback is very important to us! We will be sure to pass your kind feedback on to Aidan and the rest of the Richmond MG Bognor Regis. Enjoy your lovely new car!😀

Valorada con 5 estrellas sobre 5

MG MOTORS BOGNOR..

We were welcomed on our visit by Aiden Miles. He took us to see the MG range of cars. He seemed very knowledgeable.
He arranged a test drive for us. We drove the car and liked it. Upon return to the dealership we decided to go ahead with buying the car.
Aiden was very good,he gave us a good deal along with Chris his manager overseeing it all.
We sold our own car privately and got a better deal than MG could offer, this wasnt a problem.
Upon collection everything was in place for us, just a couple of things to sign etc.. unfortunately the Internet was playing up, so it took quite some time to sort out. In the end Aiden printed out the paperwork and we quickly had our new car sorted.
Thank you to Aiden, it was a pleasure doing business with you. 10/10

28 de marzo de 2024
Opinión espontánea
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Good morning, thank you for taking the time to leave a review, we appreciate it! We're so pleased you had an excellent car-buying experience with Aiden at Richmond MG Bognor Regis and thank you for choosing us!

Valorada con 1 estrellas sobre 5

Don’t get an MG

Multiple faults with the car and some not covered by warranty, for a new car simply not worth the money. Still waiting for part to arrive which I guess they have just given up on. Had service, invoiced for work not carried out. Phoned twice, no call back. Thank god car is leased, giving back early as time wasted at garage just not worth it. I noted have multiple displays saying angry customers will not be tolerated, begs the question why are so many customers angry.

22 de marzo de 2024
Opinión espontánea
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Dear Loraine. I'm sorry to read that you're still waiting on a part to arrive for your MG and haven't had a call back from the team. So that we can locate you on our system and investigate further, please email customerservice@richmondmotorgroup.com with your full name and vehicle reg. Kind regards.

Valorada con 5 estrellas sobre 5

I had a great experience everything…

I had a great experience everything went smoothly. If anyone is thinking of buying a Škoda I would recommend speaking to Josh at Bognor Regis he is very knowledgeable and a very friendly person. I am very pleased with my purchase

15 de marzo de 2024
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Hello Daryl. Thank you for your lovely review and recommendation. It's wonderful to hear that you had a great experience with Josh and I will be sure to pass on your kind comments!

Valorada con 5 estrellas sobre 5

Your be glad you picked Richmond

From ordering to pick up the lovely Joshua Smale has kept me informed every step of the way. Always lovely clean welcoming showroom. The mg is a delight to drive

11 de marzo de 2024
Opinión espontánea
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Good morning, Rachel. I'm very glad to read that you had a 5-star experience with Josh and will be sure to pass on your positive feedback. I wish you many more delightful drives in your MG!

Valorada con 5 estrellas sobre 5

Been looked after Joshua Smale and…

Been looked after Joshua Smale and words can’t describe how much I have appreciated everything he has done to help me out to exchange my car.
Thank you so much Josh keep it up with your amazing job. ☺️

1 de marzo de 2024
Opinión espontánea
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Good morning, Priscilla. Thank you for your kind words and comments regarding your recent car-buying experience with Josh, I will be sure to pass on your praises! We wish you many happy miles in your car! Kind regards, Summer 😊

Valorada con 5 estrellas sobre 5

Sarah was brilliant

Sarah was brilliant. Very helpful at the sale and now with some after care. Highly recommend

1 de marzo de 2024
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Hi Keeley. Thank you for your 5-star review and recommendation. I'm very happy to hear you had a brilliant experience with Sarah and will pass on your kind words!

Valorada con 5 estrellas sobre 5

Fantastic customer service.

Had a fantastic experience with Joshua Smale at Mg Richmond. Joshua helped us find the perfect car for our needs. He maintained a professional approach with a very personable manner. We were always greeted with a smile. Huge thanks to Joshua. Very happy customers.

1 de marzo de 2024
Opinión espontánea
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Dear customer. Thank you for your wonderful feedback regarding your car-buying experience with Josh. We're so pleased you left feeling happy and wish you all the best with your new purchase!

Valorada con 4 estrellas sobre 5

I felt a little pressured

I felt a little pressured, but this is what I often find as I’m on my own.
Sales rep kept disappearing to speak with his manager, only met the manager on my way out.
Is this normal??

24 de febrero de 2024
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Dear customer. Thank you for your honest feedback - it's very important to us as we strive to provide our customers with the best service! The sales executive is always your direct point of contact when buying a car so you won't always meet the manager straight away. If you'd like to discuss your experience further, please don't hesitate to reach out and email us at customerservice@richmondmotorgroup.com. Thank you.

Valorada con 5 estrellas sobre 5

Excellent customer service

It has been a long time since I have purchased a car from a garage/dealer but I did not have to worry because the customer service at Richmond MG Bognor Regis was superb. Jack made the whole process stress-free and enjoyable. We came away happy, with a great deal and the car perfect for our needs, thank you!

29 de febrero de 2024
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Good morning, Paul. Thank you for taking the time to leave a review - we always appreciate it! I'm so glad to read that you had an enjoyable car-buying experience with Jack at Richmond MG Bognor and wish you many happy miles in your new motor! Thanks again, Summer 😊

Valorada con 5 estrellas sobre 5

I would like to recommend Aidan for…

I would like to recommend Aidan for professional assistance for choosing a car!

12 de febrero de 2024
Opinión espontánea
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Hi Anna, thank you for your great review and recommendation! Aidan will be very pleased with the feedback 😊

Valorada con 5 estrellas sobre 5

Good experience and professional…

Good experience and professional approach!

22 de febrero de 2024
Logotipo de Richmond Motor Group - MG Bognor Regis

Respuesta de Richmond Motor Group - MG Bognor Regis

Hi Anna. Thank you for your 5-star review - we're pleased you had a great service! 😊

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