Jacob was great to deal with. Very quick to answer any questions and genuinely helpful. Made the whole process a pleasant experience. Would recommend.
La empresa ha respondido
Localización
Cambiar localizaciónRichmond MG Southampton, Broad Oak, SO30 2EU Botley, England, GB
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Consulta las opiniones de los clientes
Jacob was there from the start, phoning and keeping in touch, with us by email. He was friendly but Proffessional, putting us at ease, right through the entire process. We can highly recommend h... Ver más
La empresa ha respondido
The service from start to end was flawless. Staff were amazing - very professional, courteous and friendly as well as knowledgable. Everything was operated and handled in the most efficient manner. Th... Ver más
La empresa ha respondido
Ordered a New MG ZS Hybrid in March, initially were delays (outside of their control) with car coming into the country. However, despite the setback Andreea was keen to get everything sorted out, incr... Ver más
La empresa ha respondido
Información sobre la empresa
- Concesionario de autos
- Estación de inspección de automóviles
- Servicio de automóvil
- Concesionario Hyundai
- Concesionario Skoda
- Concesionario de automóviles usados
Escrito por la empresa
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Información de contacto
Richmond MG Southampton, Broad Oak, SO30 2EU, Botley, England, Reino Unido
- 02380 724 274
4,5
Excelente
731 opiniones
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Jag was the best car sale man in the…
Jag was the best car sale man in the crew at Botley Happy helpful went the extra mile with showing us everything we needed to know about this amazing car . HIS CUSTOMER SERVICE IS SECOND TO NONE
we have had an MG now for 6 years this is our 3rd exchange we couldn't be happier and very grateful with all jags help many thanks to a great team
17 de abril de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
Good afternoon Rosalind, thank you for your kind words and for taking the time to share your positive experience. We're so happy to hear that you had such a wonderful experience with our team. We strive to provide excellent customer service and it's wonderful to know that you were impressed with the sales representative's dedication and knowledge. We're thrilled that you're happy with your new car and appreciate your loyalty to our brand. Kind regards, Cameron
Elise talked us through everything
Elise talked us through everything
Made us a decent drink too.
14 de abril de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
We're delighted to hear you had a positive experience. We appreciate your kind words about Elise and her service. We're glad you enjoyed your drink as well.
Jagdeep was wonderful
Jagdeep was wonderful. He was very informative, helpful and an absolute pleasure to do business with.
8 de abril de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
We are thrilled to hear about your positive experience with Jagdeep. It is wonderful to know that he provided you with the information and assistance you needed, making your interaction with us a pleasant one. We appreciate your kind words and will share your feedback with him.
our previous car was a skoda
our previous car was a skoda, so it just felt right to get another skoda. we went to richmonds in Botley and met Tomaz Polak, he was very helpful. He helped us to find the right car for us. we did have some teething problems, (the car is over 4 years old , so we wanted to make sure that scratches, etc were fixed) and they were. we have been driving it for about a week now and so far so good. we love our karoq. thank you Tomaz, for helping us to find our dream car.
30 de marzo de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
Hi Josana We appreciate you taking the time to share your positive experience. It's wonderful to hear that you were so happy with Tomaz's assistance in finding the perfect Karoq for you. We're glad that you were able to address any initial concerns you had and that you're enjoying your new car. We strive to provide our customers with the best possible service, and we're thrilled that you had a positive experience with us. Many thanks, Laurence.
New Car Purchase
The whole process was smooth and easy from walking into the car showroom to collecting our new car. Thank you Himat Bharat.
3 de abril de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
Hi Jacqueline. We're thrilled to hear about your positive experience! It's wonderful to know you found the entire process seamless and enjoyable. We appreciate your kind words and are delighted you're happy with your new car. many thanks, Laurence.
Himat Bhatti was very knowledgeable…
Himat Bhatti was very knowledgeable about the car, he was helpful and catered for my individual needs. Thank you very much
3 de abril de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
Good afternoon Elaine, we appreciate your kind words about Himat Bhatti's knowledge and helpfulness. We strive to provide excellent customer service and are glad you had a positive experience. Kind regards, Cameron
helpful informative review of Financial agreement from Richmond MG particularly Jagdeep Bhakar…
Richmond MG particularly Jagdeep Bhakar and his colleague Adrianna gave a very helpful review of my finance agreement relating to my MG, taking care to put options forward. They clearly gave information on my current situation with regard to the financing of my car and really excellent on going options. Really first class.
27 de marzo de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
Good morning Andrew, we appreciate you taking the time to share your positive experience. We're thrilled to hear that you found Jagdeep and Adrianna to be so helpful and informative. Their dedication to providing excellent customer service is a testament to our commitment to ensuring customer satisfaction. We're glad that they were able to clearly explain your financing options and provide you with the information you needed to make an informed decision. Kind regards, Cameron
Elise was absolutely amazing and very…
Elise was absolutely amazing and very helpful
25 de marzo de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
Good afternoon Nicola, we're so glad to hear you had a positive experience. Elise is a valued member of our team, and we appreciate your kind words. Kind regards, Cameron
Informative Staff
Dropped my MG4 in to Richmond to have a 2 year service done. They supplied me with a courtesy car and turned it round in the same day. The car was cleaned inside and out, a service i have not experienced with other MG dealers. On returning to pick my car up I spoke to Chris Turner about the new Cyberster and what would be the options of getting into one. Chris clearly explained the situation with my existing PCP and we had a very useful conversation about the ongoing options, and whilst I could settle the PCP at this time it it would be financially advantageous to wait another 6 months with my current car. The conversation with Chris left me feeling informed and involved. I left the dealership with definitely planning to get back in touch with Richmond in the future.
21 de marzo de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
Hi Kenn. We appreciate you taking the time to share your positive experience with our Richmond dealership. It's wonderful to hear that you were impressed with the service you received, including the courtesy car, the prompt turnaround time, and the thorough cleaning of your MG4. We're also delighted to hear that Chris Turner provided you with such a helpful and informative explanation regarding the Cyberster and your PCP options. It's our goal to ensure our customers feel informed and confident in their decisions, and we're thrilled that Chris was able to achieve that for you. We look forward to welcoming you back to Richmond in the future. Many thanks, Laurence.
Great customer service
Great service from the start, found the right car that suited both expectations and budget, well guided by Jag. Very easy process and very happy result
Many thanks Jag for your all your help finding us the right MG HS offering what we wanted 👍
14 de marzo de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
Good morning Markus, thank you for your kind review! We're delighted to hear that you had a positive experience with our team. It's wonderful to know that you found the right car that met your expectations and budget, and that the process was easy and enjoyable. We appreciate your kind words and will be sure to pass your compliments along. We're thrilled you're happy with your new car and hope you enjoy it for many years to come. Kind regards, Cameron
Jag was my sales person at mg Botley I…
Jag was my sales person at mg Botley I am well impressed how every thing was completed from test drive to the delivery of my mg .hs what a wonderful vehicle jag u done me proud and love the car jag u are an amazing sales person best one I've delt with
19 de marzo de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
Good morning Andrew, we are thrilled to hear about your positive experience with our sales team and your new vehicle. We strive to provide our customers with exceptional service and we are delighted that you were impressed with the entire process, from your test drive to the delivery of your new car. We are proud to have a team of dedicated sales professionals who are passionate about helping our customers find the perfect vehicle. Kind regards, Cameron
Friendly team
Friendly team, efficient service. Jags and Andrea very helpful.
19 de marzo de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
Hi Annette. Thank you for your kind words! We're delighted to hear you found our team friendly and helpful, and that you received efficient service. We appreciate your feedback and look forward to assisting you again in the future. Many thanks, Laurence.
Amazing service and selection of vehicles..
Very informative and a great selection of vehicles, Jag at MG Botley was very friendly, helpful and professional. Absolute great experience from start to finish.
17 de marzo de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
Good afternoon Joanne, we're thrilled to hear you had such a positive experience! It's wonderful to know that you found our selection helpful and that Jag provided you with excellent service. We strive to make every customer's journey enjoyable, and your feedback is truly appreciated. Kind regards, Cameron
Simple from start to end
Thanks to Himat for being so supportive during my purchase, he answered all questions and made the whole process painless.
17 de marzo de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
Good afternoon Jordan, we're thrilled to hear about your positive experience! We appreciate your kind words about Himat's support and dedication to ensuring a smooth purchase process. We strive to provide exceptional customer service, and it's wonderful to know we achieved that in your case. Kind regards, Cameron
Jag was very helpful with getting my…
Jag was very helpful with getting my new disability car, answered everting I had to say and dealt with me in a very professional way. On the day of picking up my new car he spoke me though it and even said that due to the mark on the front of my new car, he said that I’m to being it back on a Tuesday where he will get this looked and and sort me out with another car while the work is being done. I like my new car a lot drivers so well. thanks again for everything jag
11 de marzo de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
Good afternoon Clive, we're thrilled to hear about your positive experience with Jag. It sounds like he went above and beyond to ensure you had a smooth and enjoyable car buying experience. We're especially pleased to hear about his commitment to customer satisfaction, going the extra mile to address the mark on your new car. We appreciate your kind words and are glad you're enjoying your new vehicle. Kind regards, Cameron
MG HS - great car
Collected new MG HS PHEV today. Himat was brilliant - my first electric car and he explained everything so well. he clearly knows his stuff.
12 de marzo de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
Good afternoon Alan, we're thrilled to hear about your positive experience with Himat. It's wonderful that he was able to make your first electric car experience so enjoyable and informative. We appreciate your kind words and are glad you're enjoying your new MG HS PHEV. Kind regards, Cameron
Excellent service from Chris Turner
Excellent service from Chris Turner. Very informative and helpful and was happy to take his time with the handover.
11 de marzo de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
Good afternoon Mike, thank you for your kind words! We're delighted to hear you had a positive experience and found Chris to be informative and helpful. We appreciate your feedback and look forward to assisting you again in the future. Kind regards, Cameron
A completely faultless experience!
I am very happy with the customer service provided by Jag - everything was clearly explained and all communication was prompt and courteous. The whole process was well organised and proceeded smoothly. Thank you. Excellent work!
28 de febrero de 2025
Respuesta de Richmond Motor Group - MG Southampton
Thank you for your kind words! We're thrilled to hear that you had such a positive experience. We strive to provide clear and timely communication, and it's wonderful to know that you found our team helpful and organized. Your feedback is greatly appreciated, and we'll be sure to pass it along.
Fantastic service especially jagdeep…
Fantastic service especially jagdeep Bharat great customer care very helpful & so happy with are purchase
& would highly recommend to everyone.
10 de marzo de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
Good afternoon Paul, thank you for your kind words and 5-star rating. We're thrilled to hear you had a fantastic experience and appreciate your recognition of the excellent customer care provided. We're glad you're happy with your purchase and would highly recommend us to others. Kind regards, Cameron
Positive experience
Elise has been great, knowledgable, friendly and has really good communication. She’s made the process really easy and straightforward. Thank you!
4 de marzo de 2025
Opinión espontánea
Respuesta de Richmond Motor Group - MG Southampton
We are so pleased to hear about your positive experience. We appreciate your kind words about Elise and her dedication to providing excellent customer service. We strive to make our processes easy and straightforward for all our customers.
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