After 24h of owning my car and not my first time buying from Richmond but my first time buying from the Bognor chery team, What an experience I was well and truly looked after from start to finish. S... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónRichmond Select Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I bought a car from Richmond motor group very recently, I was seen by Emily. She made my first experience of buying a car from a car garage very pleasant, easy and quick. She informed me of everythin... Ver más
La empresa ha respondido
Our experience when first arriving to view a specific car seen online was very friendly and we were offered drinks. We were asked many questions about what sort of car we were looking for (used not n... Ver más
La empresa ha respondido
Purchased a used car from the new Richmond Motors showroom in Bognor Regis. Had fantastic service from Emily. We had a problem with getting to the showroom, Emily kindly brought the car to our... Ver más
La empresa ha respondido
Información sobre la empresa
- Concesionario de autos
- también en la categoría
- Concesionario de automóviles usados
- Concesionario Hyundai
- Concesionario Skoda
- Estación de inspección de automóviles
- Servicio de automóvil
Escrito por la empresa
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Información de contacto
Richmond Select Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, Reino Unido
- 02392 221 223
4,8
Excelente
242 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good service
Good service , any problems with buying our cars were fixed quickly and efficiently. Would definitely recommend
17 de mayo de 2022
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Victoria, on behalf of the team at Hampshire Car Sales, I would like to thank you for the kind comments about our dealership.
Fantastic service from all at Richmond…
Fantastic service from all at Richmond motor group Portsmouth. Jag Singh who delt with out purchase was thorough in explaining everything from start to finish. It was a new car and we were informed at every stage of its journey.
Go and see Jag if your interested in a suzuki.
I'm so happy with my Ignis SZ-T and the service provided. Thank you.
16 de mayo de 2022
Opinión espontánea
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Sharon, Congratulations on your new Ignis! We are so pleased that Jag delivered exceptional customer service throughout the whole purchasing process and we look forward to seeing you again!
I bought Nissan Qashqai at HCS all the…
I bought Nissan Qashqai at HCS all the paperwork went smooth and easy. Car delivered in a very good condition and clean.
Totally recommended.
Thanks Sam!
13 de mayo de 2022
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Alberto, Congratulations on your new Nissan Qashqai! We couldn't be happier that Sam provided you with such a great car buying experience!
Very professional and helpful 🤗
11 de mayo de 2022
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Eduard, on behalf of the team at Hampshire Car Sales, I would like to thank you for your kind comments!
Part exchange
Hannah steered me through part exchanging my car and buying a new one to me. Good information, excellent service . Only negative point there were no floor mats included and the clocks were wrong
6 de mayo de 2022
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Liz, thank you so much for leaving your kind feedback! Hannah will be pleased to know you had such an amazing car purchasing experience. We look forward to seeing you again in the future!
Excellent service andcall round care…
Excellent service andcall round care 100 per cent
28 de abril de 2022
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
HI Karen, on behalf of the team at Hampshire Car Sales, thank you so much for your lovely comments!
Great service from them
Great service from them , they really helped us and we got the car we wanted. If your looking for a car i would recommended to get from them as they go beyond to get you what you want.
26 de abril de 2022
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Kerry, Congratulations on your new car! We are thrilled to hear you received fantastic customer service from us. Thank you for your kind comments!
Really helpful salesman not pushy
14 de abril de 2022
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Good morning, thank you for taking the time to leave us a review. We are so pleased you are happy with the service you received. We hope you love your new car!
Great service
Great service. Thorough information given. Friendly and not pushy. Mentioned their extras but didn't force it upon me. Car as they described. Front of house lady, Sarah i think, was brilliant throughout. Didn't budge on price. Not even a penny! But I'd be happy to use them again...
10 de abril de 2022
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Karl, thank you for taking the time out to leave this feedback. We're pleased to know you received high-quality customer service during your visit and look forward to seeing you again!
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Ian, we appreciate your positive feedback!
Really helpful
Really helpful, friendly and made it really easy for me. Thanks to all the team especially Sarah and Brad
3 de abril de 2022
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Jodie, thank you for taking the time to leave us a review. We couldn't be happier that Sarah and Brad provided you with such a great car buying experience. We hope you love your new car!
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Mr Rayment, thank you for your review. We are so glad you received good customer service with us. We hope you love your new car!
Excellent service as always!
Excellent service as always. This is the 6/7th car I have purchased from the Richmond Group and the friendly, professional and knowledgeable service is what keeps me coming back time and time again. Keep up the great work!
28 de marzo de 2022
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Liam, thank you for taking the time to leave us a review. We are so pleased you received great customer service with us. We hope you love your new car & look forward to welcoming you back in the future!
Very good service made the whole…
Very good service made the whole process as stressless as possible.
Thanks Sam HCS
24 de marzo de 2022
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Nigel, thank you for taking the time to leave us a review. We couldn't be happier that Sam provided you with a great car buying experience. We hope you love your new car!
I had Sam as my salesman
I had Sam as my salesman, and he was very helpful, and not pushy in anyway. I part exchanged my old car for a new one, and Sam took me through all the details. The whole process Was very simple and didn’t take long at all.
Thank to HCS and Sam for your service.
Terry
17 de marzo de 2022
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Terry, on behalf of all the team at HCS, we would like to thank you for this kind review of our dealership. We hope you love your new car!
This is a company I will recommend to…
This is a company I will recommend to everyone I know . They were professional, very patient and explained everything to me. The actual deal was perfect and I am, so far, very pleased with my new car. Thank you all very much
17 de marzo de 2022
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Rosemary, thank you for your review. We are so pleased you are happy with the service you received. Enjoy your new car!
Excellent
Excellent, smooth transaction. The service from Alan was A1 and the vehicle we purchased was perfectly described and met all our expectations. Fantastic dealership with some nice stock would highly recommend.
8 de marzo de 2022
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Miss Rae, thank you for taking the time to leave us this review. We are so pleased Alan provided you with an excellent car buying experience. We hope you love your new car!
Non existent after sales service
We bought a car from this dealer last year. They were friendly enough while we were buying, but their after sales service leaves much to be desired. From receiving reminders about tax expiring on our old car which we used as part exchange to missing out on a road tax refund from the DVLA just because this dealer was too lazy to organise the paperwork, I'd give them a wide berth or at least contact the DVLA yourself to make sure they have the updated information rather than wait for any action from this dealer!
8 de marzo de 2022
Opinión espontánea
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Margaret, we are sorry to hear you're not completely satisfied with your experience. Please could you send an email to customerservice@richmondmotorgroup.com with more details including your registration number so we can investigate further for you?
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi David, we are so glad you received great customer service. We hope you love your new car!
Friendly and helpful
Friendly and helpful. Buying process and paperwork ran smoothly.
5 de marzo de 2022
Respuesta de Richmond Motor Group - Richmond Select Bognor Regis
Hi Helen, thank you for taking the time to leave us a review! We are so pleased you were happy with the service you received. We hope you love your new car!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.