Richmond Motor Group - Skoda Bognor Regis Opiniones 

61
TrustScore: 4.5 sobre 5

4,7

Skoda Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We travelled quite a bit to see and purchase the car and the staff were very helpful in sorting this out for us! Very good communication and considered our needs! The held the car for us until we cou... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I researched cars suitable to my requirements and settled on Mercedes B180 used. Dealing with Sarah McCarthy who I found very pleasant and with knowledge. Everything was dealt with in a timely manner.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited on a busy Saturday afternoon and was a little disappointed that there were no new Skoda cars to look at. However spoke to Aidan who talked me through the models available and offered to test d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were in the market to replace a second car and ended up buying a pre owned Skoda Karoq which we both love. The car was well prepared and presented and feels new. Sarah McCarthy was excellent - posi... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Estación de inspección de automóviles
  3. Servicio de automóvil
  4. Concesionario Hyundai
  5. Concesionario Skoda
  6. Concesionario de automóviles usados

Escrito por la empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Información de contacto

  • Skoda Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, Reino Unido

  • 01243 212 783

4,7

Excelente

TrustScore: 4.5 sobre 5

61 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(61)

1587 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I love my newish car.

I went to Skoda Bognor looking for a Citgo as I have had one before, its a shame they have stopped making them, but I had a choice of some very nice second hand ones. Sarah was very helpful and has good product knowledge. I was very happy with the service Sarah gave me and we had a nice chat and a cuppa while we went through the intricacies of the paperwork. I will gladly recommend Sarah and the rest of the team to anyone looking to buy a car

20 de julio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Good afternoon, Sally. Thank you for your delightful 5-star review and recommendation. We're very happy to hear that you enjoyed your car-buying experience with Sarah at Bognor and will be sure to pass on your praises. Have a good day!

Valorada con 5 estrellas sobre 5

Good service

Good service, they seemed honest. Sarah was excellent and very efficient.

21 de julio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Good afternoon, Edward. Thank you for your 5-star rating and feedback! We're glad to have been of service. 😊

Valorada con 5 estrellas sobre 5

Richmond skoda, Bognor Regis

We went into Richmond skoda with a fair idea of the car we were looking for and found exactly what we wanted.

When we first went in, there was plenty of parking space and after wandering around outside looking at a few of the cars, we went inside.

We were met almost straight away by Sarah Mcarthy, the sales lady, and after talking to her about what we wanted and how we thought was the best way to finance it, she showed us some vehicles that matched or were very similar to what we were looking for, and also showed us some alternative ways to finance it.

After a few cups of coffee and some time spent looking at cars, both online and in the showroom we found a car that exactly matched what we wanted, and better, showed us a way to finance it that was cheaper and a far better deal than the option were were previously looking at.

We came back after the weekend for more coffee and a test drive of the car we chose, and a week later we collected it.
Everyone at Richmond was friendly and helpful and Sarah made the entire process of finding and financing the car we were looking for an easy and friendly process.

I would have no hesitation in recomending Richmond Bognor to anyone.

1 de julio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Thank you Nick and Mandy for your five-star review! We are delighted to hear that you had an amazing experience at the new Richmond Bognor Regis showroom with Sarah and the Richmond Škoda team. We wish you all the best with your new car.

Valorada con 5 estrellas sobre 5

Customer service great and friendly…

Customer service great from Sarah and friendly people. No issues so far and no pressure

15 de julio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Morning Paul, thank you for your five-star rating. We are so happy to hear Sarah and the Richmond Škoda Bognor Regis team provided you with great customer service.

Valorada con 5 estrellas sobre 5

Exceptional customer service

Exceptional customer service from the sales team, with a special mention for Sarah McCarthy, who made the whole buying process simple. Very happy with my Skoda Karoq and with the service provided by Richmond Motor Group at Bognor Regis.

11 de julio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Hi Steve. Thank you for taking the time to leave a review regarding your recent car-buying experience, it's always appreciated! We're so happy to hear that Sarah and the team provided you with exceptional customer service throughout the whole process and that you love your Karoq! We wish you many happy miles and hope to see you again in the future.

Valorada con 5 estrellas sobre 5

Fantastic service from Sarah

Fantastic service from Sarah. She tried really hard to find a suitable car for me and kept in touch throughout my search. Lovely lady, thank you Sarah.

16 de junio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Good morning, Julia. Thank you for your great 5-star review. We're so happy to hear that you received fantastic customer service from Sarah and will be sure to pass on your kind words. Have a lovely day!

Valorada con 5 estrellas sobre 5

Very nice people to do business with

On road testing a Polo an then on completing the purchase I was met by Sarah.She was very pleasant,smartly dressed and very knowledgeable.
My wife who has Alzheimer’s,accompanied me and has difficulty in following conversations.But Sarah was able to show compassion and explain things carefully and slowly.

1 de julio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Hi Cliff, your 5-star reviews means a lot to us! Thank you so much for sharing your lovely comments with others online. We hope you love your newly-purchased car!

Valorada con 5 estrellas sobre 5

Purchased a used Toyota Corolla Hybrid

Purchased a used Toyota Corolla Hybrid, Robin and Sarah were very professional from enquiry to sale would recommend dealership to anyone looking to change vehicle.

27 de junio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Hi Roger, thank you for this wonderful review! We're pleased to know that the team at Richmond Bognor Regis delivered fantastic customer service throughout the entire process!

Valorada con 4 estrellas sobre 5

I researched cars suitable to my…

I researched cars suitable to my requirements and settled on Mercedes B180 used. Dealing with Sarah McCarthy who I found very pleasant and with knowledge. Everything was dealt with in a timely manner. I felt unable to award 5 stars as I was disappointed with the value offered for vehicle I was trading although I did negotiate a marginally higher price. Overall an acceptable experience.

28 de junio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Good morning, Keith. Thank you for your honest and positive feedback. We're very glad to hear that you had a pleasant car-buying experience with Sarah and will be sure to pass on your wonderful comments. We wish you many happy miles in your Mercedes! Have a good day.

Valorada con 5 estrellas sobre 5

Used car Purchase

The staff at Skoda Bognor were efficient and extremely helpfull. We dealt with Aidan who we were told was still 'training', regardless he was very confident and a pleasure to deal with and all questions were answered quickly and clearly.We were able to complete the trade in and purchase in less than a week,

20 de junio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Good morning, Andrew. Thank you for your 5-star feedback. We're so pleased to hear that our sales executive Aidan and the staff at Richmond Bognor Regis were a pleasure to deal with - they will be very happy with your kind words and comments.

Valorada con 5 estrellas sobre 5

Amazing

Easy to deal with, very helpful and informative in purchasing the right car for me, Amazing

16 de junio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Hi Gary. Thank you for your 5-star rating. We're very happy to hear that you had an amazing car-buying experience and found a car that meets all your needs. We wish you all the best and hope to welcome you back in the future!

Valorada con 5 estrellas sobre 5

I recently purchased a VW Golf

I recently purchased a VW Golf from the dealership and they were extremely helpful.
When I arrived on site I was welcomed by Aidan Miles a young salesperson who was professional, polite and didn't put any pressure on me to purchase the vehicle.
I would strongly recommend the site if you are looking for a quality used car. Might also be worth asking for Aidan.

16 de junio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Good afternoon, Nigel. Thank you for your kind review and recommendation. Both Aidan and the team at Bognor Regis will be thrilled with your 5-star rating! We're very happy you had a great experience and wish you many happy miles in your VW.

Valorada con 5 estrellas sobre 5

Very helpful and thorough

Very helpful and thorough, answered all questions to the best of their ability and didn't hesitate to chase up to help me any further problems.

Huge help from the salesperson Sarah as well!

17 de junio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Good morning, Ross. Thank you for your honest and positive feedback regarding your recent car-buying experience at Richmond Skoda Bognor Regis. We're very happy to hear that you were impressed with the level of service you received and will be sure to pass your feedback on to Sarah and the team. Thank you.

Valorada con 5 estrellas sobre 5

Excellent service

We found Richmond Skoda Bognor online through a search on Skoda’s national website, where we were looking for a near-new Octavia Estate. It was only twenty-five miles from our home so we drove down to view a model we had seen on Richmond’s website. We looked it over in the showroom and decided immediately to buy it if the trade-in price worked. That price turned out to be reasonable. We were dealing with Sarah McCarthy, who was extremely pleasant and helpful. She definitely inspired confidence, so we signed on. We returned this afternoon to complete the paperwork and exchange the cars. There was some slight confusion over one of the optional extras but that was resolved in a very supportive way by Sarah and her manager. In terms of going beyond the call of duty, we really appreciated Sarah helping to haul bits and pieces between the two cars. The overall experience of dealing with Richmond Skoda Bognor was very positive.

15 de junio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Good morning, Mr Flood. Thank you for taking the time to share your feedback on your recent experience at Richmond Skoda Bognor Regis, it's always appreciated! We're so pleased to know that Sarah and the team provided you with 5-star service and gave you the car-buying experience everyone deserves! We wish you many happy miles in your new Skoda Octavia and hope to see you again in the future. Kind regards.

Valorada con 5 estrellas sobre 5

I saw my Skoda Yeti yesterday on the…

I saw my Skoda Yeti yesterday on the Richmond Skoda website. I made an appointment to see it today and I bought it. Sarah McCarthy, I hope I have spelled that correctly, was superb. In. fact, all concerned were. I got a good trade-in price for my old Yeti and couldn't be happier with my new one. Sarah worked her socks off and got me up and away in double quick time. I could not be more impressed with her or Richmond Skoda.

13 de junio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Dear Ms Fullman, thank you for your kind feedback! We will make sure to pass your amazing words on to Sarah and the management team at Richmond Škoda Bognor Regis!

Valorada con 5 estrellas sobre 5

Although I purchased a car elsewhere…

Although I purchased a car elsewhere Sarah McCarthy went above and beyond trying to locate one for me with regular updates on new stock coming into the group.

5 de junio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Good morning, Adam. Thank you for your honest and positive 5-star review. Despite not purchasing a car in the end, it was a pleasure to help and I will pass on your praises to Sarah. Have a lovely day!

Valorada con 5 estrellas sobre 5

Sarah McCarthy was very helpful with…

Sarah McCarthy was very helpful with all aspects of my car purchase including all the paperwork and for that I am very grateful.

2 de junio de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Good afternoon, Norma. Thank you for your 5-star review regarding your recent car-buying experience with Sarah at Richmond Skoda Bognor Regis. We will be sure to pass on your positive feedback and wish you all the best with your new car!

Valorada con 4 estrellas sobre 5

I felt communication could be better

I felt communication could be better, however overall I'm happy with the service.

16 de mayo de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Good morning, Holly. Thank you for your honest and positive feedback. We're glad you received a good service whilst purchasing your car!

Valorada con 5 estrellas sobre 5

Service with a smile

Emily was very helpful, welcoming and answered all our questions. Even arrange a test drive same day.
Would highly recommend the Richmond Motor Group Bognor.

7 de abril de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Hi Andrew, thank you for taking the time to leave us a review. We are so pleased you received excellent customer service at our Richmond Skoda Bognor Regis showroom!

Valorada con 5 estrellas sobre 5

Richmond Select

Just wanted to leave a quick review for Emily Kuzet. Super hard working and diligent member of the team, nothing is too much for her to do and she will go to every effort to find you your dream car. Thanks Emily!

3 de febrero de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Bognor Regis

Respuesta de Richmond Motor Group - Skoda Bognor Regis

Good afternoon, Sam. Thank you for your 5-star review. We're so pleased to hear that Emily went above and beyond to provide you with an unforgettable car-buying experience. She will be thrilled with your feedback. We hope you love your new car and look forward to seeing you in the future!

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