It was very straight forward to book an appointment with the dealership. I filled out an online form, someone from Richmond Motor Group rang me to make the appointment with Ben. I hadn’t met Ben befor... Ver más
La empresa ha respondido
Skoda Southampton, Broad Oak, Botley, SO30 2EU Southampton, Hampshire, GB
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It was very straight forward to book an appointment with the dealership. I filled out an online form, someone from Richmond Motor Group rang me to make the appointment with Ben. I hadn’t met Ben befor... Ver más
La empresa ha respondido
Wow, what a salesman Joey Danladi is! He made the whole experience of purchasing our new car such a seamless process. He was patient talked through all our options ensuring we made the right decisions... Ver más
La empresa ha respondido
Huge shoutout to the team for their outstanding support, especially Shelton and Mark! They thoroughly answered all of our questions and made the entire process of trading in and buying completely seam... Ver más
La empresa ha respondido
Everyone at Richmond have been really kind, polite and patient. Ben was who we originally saw and would not rate him highly enough. He kept us up to date with the progress of preparation, to the sale... Ver más
La empresa ha respondido
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Skoda Southampton, Broad Oak, Botley, SO30 2EU, Southampton, Hampshire, Reino Unido
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The whole process of setting up a test drive, the test drive itself, discussion of a potential deal including trading in my existing car, completion of the sale transaction and handover of the purchased car was handled very well.

Respuesta de Richmond Motor Group - Skoda Southampton
Ben was informative and very knowledgeable about Skodas.

Respuesta de Richmond Motor Group - Skoda Southampton
Extremely helpful staff when purchasing my Kamiq.
Tomasz took time to show me the controls etc.
Really happy with my new car. Definitely recommending friends and family to Richmond Skoda Southampton when they want purchase a vehicle.

Respuesta de Richmond Motor Group - Skoda Southampton
Really great experience visiting the showroom and taking the Elroq for a test drive. Ben was fantastic from start to finish friendly, knowledgeable, and very helpful without being pushy. He made the whole experience easy and enjoyable. Excellent customer service and I’d definitely recommend the dealership!

Respuesta de Richmond Motor Group - Skoda Southampton
Helpful sales staff well looked after.by Joey and Jeff .appreciated the lack of hard selling. Would buy a car from here again

Respuesta de Richmond Motor Group - Skoda Southampton
Mark was incredibly helpful to my son when buying his 1st car. He was patient and did not rush us. Mark explained things very clearly and the whole experience was easy and enjoyable. Thank you Mark.

Respuesta de Richmond Motor Group - Skoda Southampton
Staff (Archie, Ben, Geoff) made a lot of effort to connect with me as an individual and showed helpful flexibility on part-exchange deal.

Respuesta de Richmond Motor Group - Skoda Southampton
Great experience buying an approved used Skoda from Richmond Motors. Ben the salesperson was especially helpful, friendly, courteous and knowledgeable throughout. From my initial phone call, to my visit to the showroom for a test drive, to delivering the vehicle to my home and demonstrating key features. Excellent job.

Respuesta de Richmond Motor Group - Skoda Southampton
The Salesperson was very polite and helpful. He explained everything we needed to know clearly.

Respuesta de Richmond Motor Group - Skoda Southampton
The salesman Archie was extremely helpful and informative, and exceptionally patient, made it a far less stressful experience than it could have been. 10 out of 10 for Archie!

Respuesta de Richmond Motor Group - Skoda Southampton
The staff were incredibly friendly, approachable and helpful. In particular Ben, the sales representative, made the whole process so simple, and straightforward.

Respuesta de Richmond Motor Group - Skoda Southampton
First time buying a Škoda, and the customer service from Richmond Cars was second to non. Our sales person Tomasz (Polak) did a great part exchange on our old car, made sure we had the right finance deal for the new one, and went above-and-beyond going through all our new car’s features and tech.
Great experience and fantastic car too! We’re really pleased and would highly recommend to anyone.

Respuesta de Richmond Motor Group - Skoda Southampton
Sale representative Ben was outstanding throughout the whole process. Knowledgeable, clear, friendly and responsive to my needs as a buyer. A credit to the branch and really made the experience of buying a new car a stress free and pleasant experience

Respuesta de Richmond Motor Group - Skoda Southampton
Ben was excellent, knowledgeable and v helpful . Great car buying experience

Respuesta de Richmond Motor Group - Skoda Southampton
Friendly helpful staff (Tomasz) made buying my Skoda a great experience. Very happy with my new car.

Respuesta de Richmond Motor Group - Skoda Southampton
met at the door with a welcome - lovely manners-listened to what I needed came up with the exactly the right car
was polite and professional and good enough to bring me a drink- knew his cars and stock -inspired my confidence.

Respuesta de Richmond Motor Group - Skoda Southampton
My salesperson Ben H. Was very welcoming straight from my first visit to Richmond Škoda. He displayed excellent product knowledge and the purchasing process all the way thru to the finish.
Great feeling joining the Škoda “family!”

Respuesta de Richmond Motor Group - Skoda Southampton
Mark Younger the salesman was super!
Very polite, helpful and took time to explain everything at a pace and in a style that was easy to understand.
The vehicle handover was detailed and covered every switch and control ensuring I drove away safely.
His follow up support checking all was well after a couple of days was a great example of brilliant customer care, nothing was too much trouble for him.

Respuesta de Richmond Motor Group - Skoda Southampton
As soon as we arrived at the showroom we were made to feel welcome and valued. The salesman was especially good; friendly, chatty, knowledgeable, and not overbearing or pushy. He seemed genuinely interested in us as people and not just customers. A pleasant experience all round.

Respuesta de Richmond Motor Group - Skoda Southampton
Excellent, professional service from the sales team. Car was really well presented when handed over, although I would have appreciated being some charge in the hybrid battery, which was completely empty.

Respuesta de Richmond Motor Group - Skoda Southampton
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