Richmond Motor Group - Skoda Southampton Opiniones 

491
TrustScore: 5 sobre 5

4,8

Skoda Southampton, Broad Oak, Botley, SO30 2EU Southampton, Hampshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was very straight forward to book an appointment with the dealership. I filled out an online form, someone from Richmond Motor Group rang me to make the appointment with Ben. I hadn’t met Ben befor... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wow, what a salesman Joey Danladi is! He made the whole experience of purchasing our new car such a seamless process. He was patient talked through all our options ensuring we made the right decisions... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Huge shoutout to the team for their outstanding support, especially Shelton and Mark! They thoroughly answered all of our questions and made the entire process of trading in and buying completely seam... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Everyone at Richmond have been really kind, polite and patient. Ben was who we originally saw and would not rate him highly enough. He kept us up to date with the progress of preparation, to the sale... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Estación de inspección de automóviles
  3. Servicio de automóvil
  4. Concesionario Hyundai
  5. Concesionario Skoda
  6. Concesionario de automóviles usados

Escrito por la empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Información de contacto

  • Skoda Southampton, Broad Oak, Botley, SO30 2EU, Southampton, Hampshire, Reino Unido

  • 01489 785 111

4,8

Excelente

TrustScore: 5 sobre 5

491 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(491)

1660 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good to do business with

The whole process of setting up a test drive, the test drive itself, discussion of a potential deal including trading in my existing car, completion of the sale transaction and handover of the purchased car was handled very well.

16 de agosto de 2026
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We appreciate your feedback and 5-star rating! We're so glad to hear that the entire process, from the test drive to the completion of the sale and car handover, was handled very well.

Valorada con 5 estrellas sobre 5

Excellent customer service

Ben was informative and very knowledgeable about Skodas.

14 de agosto de 2026
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We appreciate your positive feedback! We're delighted to hear that you found our team member informative and knowledgeable. Thank you for sharing your experience.

Valorada con 5 estrellas sobre 5

Extremely helpful staff when purchasing…

Extremely helpful staff when purchasing my Kamiq.
Tomasz took time to show me the controls etc.
Really happy with my new car. Definitely recommending friends and family to Richmond Skoda Southampton when they want purchase a vehicle.

12 de agosto de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We appreciate your positive feedback! We're delighted to hear that our team provided excellent service and took the time to show you the controls of your new car. We're so glad you're happy with your purchase!

Valorada con 5 estrellas sobre 5

Showroom Visit

Really great experience visiting the showroom and taking the Elroq for a test drive. Ben was fantastic from start to finish friendly, knowledgeable, and very helpful without being pushy. He made the whole experience easy and enjoyable. Excellent customer service and I’d definitely recommend the dealership!

5 de agosto de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We appreciate your wonderful feedback and 5-star rating! We're delighted to hear that your experience visiting the showroom and test-driving was excellent. It's fantastic that our team member was friendly, knowledgeable, and very helpful without being pushy, making the whole experience easy and enjoyable for you.

Valorada con 5 estrellas sobre 5

Helpful sales staff well looked…

Helpful sales staff well looked after.by Joey and Jeff .appreciated the lack of hard selling. Would buy a car from here again

27 de julio de 2026
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We're so glad to hear you had such a positive experience with our helpful sales staff and appreciated the no-pressure approach. We look forward to assisting you again!

Valorada con 5 estrellas sobre 5

Mark was very helpful.

Mark was incredibly helpful to my son when buying his 1st car. He was patient and did not rush us. Mark explained things very clearly and the whole experience was easy and enjoyable. Thank you Mark.

24 de julio de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We're delighted to hear about your positive experience and that our team member was patient and clear in explaining everything. It's wonderful that the car buying process was easy and enjoyable for your son's first car.

Valorada con 5 estrellas sobre 5

Staff (Archie

Staff (Archie, Ben, Geoff) made a lot of effort to connect with me as an individual and showed helpful flexibility on part-exchange deal.

1 de agosto de 2026
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We're so pleased to hear that our team made such an effort to connect with you and showed helpful flexibility. We appreciate your positive feedback!

Valorada con 5 estrellas sobre 5

Great Customer Experience

Great experience buying an approved used Skoda from Richmond Motors. Ben the salesperson was especially helpful, friendly, courteous and knowledgeable throughout. From my initial phone call, to my visit to the showroom for a test drive, to delivering the vehicle to my home and demonstrating key features. Excellent job.

1 de agosto de 2026
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We appreciate your wonderful feedback and 5-star rating! We're delighted to hear that your experience buying an approved used Skoda was excellent and that our salesperson was helpful, friendly, and knowledgeable throughout the process.

Valorada con 5 estrellas sobre 5

The Salesperson was very polite and…

The Salesperson was very polite and helpful. He explained everything we needed to know clearly.

24 de julio de 2026
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We appreciate your five-star rating! We are delighted to hear that our team was polite and helpful, and clearly explained everything you needed to know.

Valorada con 5 estrellas sobre 5

The salesman Archie was extremely…

The salesman Archie was extremely helpful and informative, and exceptionally patient, made it a far less stressful experience than it could have been. 10 out of 10 for Archie!

19 de julio de 2026
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We appreciate your wonderful feedback and five-star rating! We're so glad to hear that our team member was extremely helpful, informative, and exceptionally patient, making your experience far less stressful.

Valorada con 5 estrellas sobre 5

The staff were incredibly friendly

The staff were incredibly friendly, approachable and helpful. In particular Ben, the sales representative, made the whole process so simple, and straightforward.

11 de julio de 2026
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We appreciate your wonderful feedback and five-star rating! We're so glad to hear that our team was friendly, approachable, and made the process simple and straightforward.

Valorada con 5 estrellas sobre 5

First time buying a Škoda

First time buying a Škoda, and the customer service from Richmond Cars was second to non. Our sales person Tomasz (Polak) did a great part exchange on our old car, made sure we had the right finance deal for the new one, and went above-and-beyond going through all our new car’s features and tech.
Great experience and fantastic car too! We’re really pleased and would highly recommend to anyone.

9 de julio de 2026
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We are so pleased to hear about your fantastic experience purchasing your first car from us. It's wonderful that our team provided such excellent service, from the part exchange to going through the new car's features. Thank you for your high recommendation!

Valorada con 5 estrellas sobre 5

Sale representative Ben was outstanding…

Sale representative Ben was outstanding throughout the whole process. Knowledgeable, clear, friendly and responsive to my needs as a buyer. A credit to the branch and really made the experience of buying a new car a stress free and pleasant experience

29 de junio de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We appreciate your positive feedback! We're delighted to hear that our sales representative provided knowledgeable, clear, and friendly service, making your car-buying experience stress-free and pleasant.

Valorada con 5 estrellas sobre 5

Good experience

Ben was excellent, knowledgeable and v helpful . Great car buying experience

19 de junio de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We're so glad our team provided an excellent and helpful car buying experience. We appreciate your positive feedback!

Valorada con 5 estrellas sobre 5

Friendly helpful staff

Friendly helpful staff (Tomasz) made buying my Skoda a great experience. Very happy with my new car.

15 de junio de 2026
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We're so glad our friendly staff made buying your new car a great experience. We appreciate your kind words!

Valorada con 5 estrellas sobre 5

inspired confidence

met at the door with a welcome - lovely manners-listened to what I needed came up with the exactly the right car
was polite and professional and good enough to bring me a drink- knew his cars and stock -inspired my confidence.

12 de junio de 2026
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We appreciate your wonderful feedback! We're so pleased to hear our team provided a welcoming, polite, and professional experience, helping you find the perfect car.

Valorada con 5 estrellas sobre 5

My salesperson Ben H

My salesperson Ben H. Was very welcoming straight from my first visit to Richmond Škoda. He displayed excellent product knowledge and the purchasing process all the way thru to the finish.
Great feeling joining the Škoda “family!”

11 de junio de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We're delighted you had such a welcoming experience and found our team's product knowledge excellent. We're so glad you enjoyed the purchasing process and are happy to join our family!

Valorada con 5 estrellas sobre 5

Excellent service

Mark Younger the salesman was super!
Very polite, helpful and took time to explain everything at a pace and in a style that was easy to understand.
The vehicle handover was detailed and covered every switch and control ensuring I drove away safely.
His follow up support checking all was well after a couple of days was a great example of brilliant customer care, nothing was too much trouble for him.

9 de junio de 2026
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We're so pleased to hear about your excellent experience! It's wonderful that our team member was polite, helpful, and ensured a detailed vehicle handover. We appreciate your kind words about the brilliant customer care you received.

Valorada con 5 estrellas sobre 5

Great experience all round

As soon as we arrived at the showroom we were made to feel welcome and valued. The salesman was especially good; friendly, chatty, knowledgeable, and not overbearing or pushy. He seemed genuinely interested in us as people and not just customers. A pleasant experience all round.

6 de junio de 2026
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We're so pleased to hear you felt welcome and valued. It's wonderful that our team provided a friendly, knowledgeable, and pleasant experience. Thank you for your kind feedback!

Valorada con 5 estrellas sobre 5

Excellent

Excellent, professional service from the sales team. Car was really well presented when handed over, although I would have appreciated being some charge in the hybrid battery, which was completely empty.

8 de junio de 2026
Logotipo de Richmond Motor Group - Skoda Southampton

Respuesta de Richmond Motor Group - Skoda Southampton

We appreciate your positive feedback on our professional service and car presentation. We note your comment about the hybrid battery and will address this. Thank you!

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