Richmond Motor Group - Suzuki Fareham Opiniones 

298
•
TrustScore: 5 sobre 5

4,9

Suzuki Fareham, Newgate Lane, PO14 1AJ Fareham, Hampshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The experience was so easy and laid back, fantastic customer service and incredibly friendly staff. Everything clearly explained and left feeling I'd got a great deal and had been well treated throug... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The customer service was exceptional. Jag Singh listened to my needs and was patient and helpful, his customer service was second to none.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a really positive experience buying a Suzuki s cross here. The staff were friendly, knowledgeable, and made the whole process smooth and stress-free. Thanks to Richard who helped us decide on a ca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Robbie was great & really friendly, & helped me find the perfect car for driving instructing , within budget! He was friendly & most importantly not pushy at all (as I’d imagined car salesman m... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Concesionario Hyundai
  5. Concesionario Skoda
  6. Estación de inspección de automóviles
  7. Servicio de automóvil

Escrito por la empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Información de contacto

  • Suzuki Fareham, Newgate Lane, PO14 1AJ, Fareham, Hampshire, Reino Unido

  • 01329 820 620

4,9

Excelente

TrustScore: 5 sobre 5

298 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(298)

1665 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Best car buying experience!

Looked after by Peter Fowler, who was brilliant from the moment we entered the showroom. He made sure I was happy with my decision before proceeding, I didnt feel bulldozed at all - as I have at other dealerships! He went out of his way to ensure I could take my chosen car that day. He really knows his stuff so, if you’re in the market for a new car, I recommend you go to see him! Thanks Peter!

4 de marzo de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Dear customer. Thank you for your 5-star feedback and recommendation! It's always appreciated. We're so glad to hear that Peter gave you an excellent car-buying experience, he will be over the moon with your kind words and comments. We wish you all the best with your new car and hope to welcome you back in the future!

Valorada con 5 estrellas sobre 5

Decided to purchase a used Volvo XC40…

Decided to purchase a used Volvo XC40 for my daughter with a PX on her VW Polo. The online advert was excellent thus we called in to see it in the flesh. Approached by Sales Exec. Peter Fowler, who proved a charming, knowledgeable chap void of the usual pushy sales patter just intent on meeting our needs. During the negotiations, he covered all matters professionally and during the course of some 2 hours calmly answered all of our questions. We were also introduced to Will, Sam and Jaz and others who all represented Richmond at the highest level giving us full confidence in the Company and in the manner that they all worked so well as a team. Still awaiting papers from DVLA to complete a private plate transfer but otherwise, my daughter is driving her dream car and despite the B.O.D taking a bashing, we are all very happy. Thanks, Peter and team, you have certainly done yourselves and Richmond proud.
Brgds, Martin & Tamara.

3 de marzo de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Good morning, Martin. Thank you for your 5-star review, we really appreciate it. Peter and the whole team at Suzuki Fareham will be over the moon with your praises! We're so glad that they gave you an excellent car-buying experience. We hope your daughter loves her new car and look forward to welcoming you back in the future!

Valorada con 5 estrellas sobre 5

Easiest car purchase I've done

I've just bought my new car through Fareham Suzuki garage with the assistance of Pete.
He was really knowledgeable and helpful which made the normally stressful process, a dream. Everyone in the branch was really friendly.
Thank you so much

28 de febrero de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Hi Cam. Thank you for your 5-star review! We're delighted to hear that Pete and the team at Suzuki Fareham made your car-buying experience a dream. They will be very happy to hear of your praises.

Valorada con 5 estrellas sobre 5

We received absolutely amazing service…

We received absolutely amazing service from start to finish when we bought our suzuki Swift. Jag was professional throughout.

17 de febrero de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Hi Krystal. Thank you for your 5-star review, we appreciate it! We're so glad to hear that Jag was able to provide you with amazing service throughout your car-buying experience!

Valorada con 5 estrellas sobre 5

Excellent Service

Part exchanged my car here for a newer model. Excellent service throughout the whole process from Jag. Really happy with the car and the deal I was offered.

20 de febrero de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Hi Jason. Thank you for your 5-star review. We're so glad Jag provided you with a great car-buying experience and hope to see you again in the future!

Valorada con 5 estrellas sobre 5

Great customer service from Pete

Pete was super helpful in showing me my now new car! Very friendly and honest, I didn’t feel pressured to purchasing the extras but he explained everything simply so it made decision making easy!

18 de febrero de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Hi Jade. Thank you for your delightful review. Pete and the team at Suzuki Fareham will be very happy with your kind comments. We hope you enjoy your new car!

Valorada con 5 estrellas sobre 5

Great service from Pete

Great service from Pete. Very helpful and understanding, even picked me up from the train station! Not pushy at all, and although it's early days yet, so far I'm very happy with the car. Other guys in the showroom very nice too..sorted me out an espresso as I was knackered from being up at 4.30am to get train!

17 de febrero de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Good morning, Daniel. Thank you for your 5-star review! We're so happy that Pete and the team at Suzuki Fareham provided you with a great car-buying experience.

Valorada con 5 estrellas sobre 5

Good experience

We were looking for a new car and saw one we were interested in. Mr Jay Singh came over and spoke to us, asked us what we were interested in and showed us around a potential car. His professionalism and knowledge was great and I didn't feel pressured and felt I could ask the questions I needed. We ended up getting a car from elsewhere but appreciate the time and kindness.

21 de enero de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Hi Victoria, thank you for taking the time out of your busy schedule to leave this wonderful comment! We hope to see you again in the future!

Valorada con 4 estrellas sobre 5

Great service!

Recently had a review about changing my car for something more affordable and Jag was so helpful and friendly!

3 de febrero de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Hi Eleanor. Thank you for your feedback! We're very happy Jag was able to assist and provide a great experience.

Valorada con 5 estrellas sobre 5

Very helpful and clear

Jag was very helpful and clear throughout the process of buying a car. He went above what was expected to improve my experience

9 de febrero de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Dear customer. Thank you for taking the time to leave a review. We're so happy that Jag and the team at Suzuki Fareham were able to go above and beyond to provide you with a great car-buying experience!

Valorada con 4 estrellas sobre 5

Customer Service. Jag was the person that helped us when…

Jag was the person that helped us when we went in to look at part exchanging and he was very helpful. Nothing was too much trouble and he helped us get the right car for our needs.

13 de enero de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Hi Joanne. Thank you for your positive feedback. We're very happy to hear that you had a great experience with Jag and the team at Suzuki Fareham.

Valorada con 5 estrellas sobre 5

Pete in fareham branch very helpful

Pete in fareham branch very helpful, not pushy and very informative.

26 de enero de 2023
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Hi Perry. Thank you for your 5-star rating. We're very happy to know that you had a great experience at Suzuki Fareham and will be sure to pass your positive feedback onto Pete.

Valorada con 5 estrellas sobre 5

Nothing was too much trouble - good teamwork …

Changed my Suzuki for a different Swift model at Richmond Suzuki Fareham at the end of January - the teamwork from Sam Oxenford and Wil made the experience feel very worthwhile, and nothing was too much trouble for them. There were some problems with documentation or paperwork, easily overcome (eventually) and helped by their positive approach problems. Good customer experience.

31 de enero de 2023
Opinión espontánea
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Good afternoon, Bob. Thank you for your 5-star review. We're very pleased to know that Sam, Will and the team over at Suzuki Fareham provided you with a great car-buying experience. We wish you many happy miles in your new motor and hope to see you again in the future!

Valorada con 5 estrellas sobre 5

Knowledgeable staff.

Knowledgeable staff.
No salesman pressure.
Very smooth process.
Good part exchange.

26 de enero de 2023
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Dear Mr Bennett. Thank you for your positive feedback. We're glad to hear you had a great experience at Suzuki Fareham and hope to see you again in the future!

Valorada con 5 estrellas sobre 5

Thank you Peter Fowler

Kind, caring, friendly service. Listened to what we needed, helped us get the best deal for the exact car we were looking for. Thanks again

14 de enero de 2023
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Good afternoon, Gemma. Thank you for your positive review. We're really happy to hear you had a great car-buying experience with the team over at Suzuki Fareham and will be sure to share your kind comments with Peter!

Valorada con 5 estrellas sobre 5

Amazing

Will and Peter made me feel like a valued customer. Professional but also friendly.
Thank you.

25 de enero de 2023
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Hi Heather. Thank you for taking the time to leave such positive feedback. We're very happy to hear about your amazing car-buying experience at Suzuki Fareham and will be sure to pass your kind comments on to Will and Peter!

Valorada con 5 estrellas sobre 5

Thank you Suzuki Our needs were listened to so that the…

Our needs were listened to so that the best vehicle to suit us could be suggested for us to view. We were under no pressure to purchase, all our questions were answered and the whole team was friendly and welcoming. Special thanks to Jag Singh, our main sales person, whose help, humour and warmth throughout made the whole a great experience.

21 de enero de 2023
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Hi Andrew. Thank you for your positive feedback. We are so happy that Jag provided you with a great car-buying experience and will be sure to pass over your kind words. Enjoy your new car!

Valorada con 5 estrellas sobre 5

Great customer service

18 de enero de 2023
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Hi Stephen. Thank you for your review. We are pleased to know you received great customer service.

Valorada con 4 estrellas sobre 5

Good salesman

The service is explained in detail enough

13 de enero de 2023
Logotipo de Richmond Motor Group - Suzuki Fareham

Respuesta de Richmond Motor Group - Suzuki Fareham

Hi Matthew, thank you for your review. We are so pleased you received a great customer experience!

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